My husband and I checked in at 4:55pm on May 21st to have a TSH blood test for me. Our special circumstances caused us to arrive sometime before closing.
We entered the lobby and did not find anyone in there.
We did the check in and entered the information through the machine that was in the lobby.
A few minutes later, an African American woman came, who did not want to say hello back to us, and she said, "What do you want at this time? I am going to close the door."!
We told her we are here to do a blood test, she said: what do you want? Is this question to ask?
My husband told her I want to talk to your manager because of your bad treatment, and because you refuse to give us a test, after she heard we need to talk to the manager and complain about it, she left inside.
Here comes the biggest shock and the worst experience that I have ever felt in the USA, a big Caucasian woman came and took the papers and brought us inside for the blood test.
This big woman did not say anything other than I want this side and the right hand.
She inserted the needle aggressively and she hurt me very much, she moved the needle inside my hand from left to right and right to left and from outside to inside and from inside to outside during the blood draw process.
When she took the needle out of my right arm, the blood dripped onto my dress and stained all over my arm.
She was angry with nervous facial expressions, her face was devoid of human expressions, as if it was a torture executioner in ancient times.
That woman didn't even say the word sorry. Not a word, goodbye, or anything.
I think she did it because we were running late a little bit before 5pm.
I also believe that her offensive and uncivilized behavior was intended because of my hijab.
I do not think there is any justification for such a brutal and inhuman act other than these two reasons. Nor do I think that if arrived there late, such barbaric behavior would be permissible for her.
If there is a reason for her brutal behavior, please ask her why she did this to me? read more