This review is for the nursing staff, on call doctors and other staff in Oncology Ward 2…read more My roommate had a medical emergency and was taken to Sentara Independence, who determined she should be hospitalized. She was then transported to their sister hospital Sentara Virginia Beach General as soon as a room was available. The only room open was in the oncology ward. There were many non cancer patients also in the ward. The care received, the knowledge of staff and the testing and followup continuing after discharge has been amazing. In this age of understaffing and overcrowding in the medical system, such was not the case at Beach General. There was prompt response to the call button, virtual monitoring and excellent response. My late husband & uncle were hospitalized several times at Sentara Virginia Beach General Hospital. The level of care is immensely improved from that time period. Oncology Ward 2 is the epitome of how a patient should be cared for and treated.

When you enter any hospital unexpectedly especially through the emergency room doors your mind…read moreimplodes and your spirits sink. You are searching for an early release back to normalcy. I never expected to be reviewing this hospital but my brother is here. He's been here for more than a week... heads home tomorrow. I have a job that takes me to various hospitals in the Philadelphia area and I can share horror stories of staffing attitudes but here at Sentara every single staff member beginning with the security guards and the volunteers at reception through the docs and nurses they all have been FANTASTIC!! 100% FOCUSED on caring for not only my brother but for his family. When they speak to us about my brother's condition they are in conversation WITH US not talking at us. It makes a huge difference. He can be a bit "fussy" and impatient but they respond with smiles even when less than 10 minutes go by before he pushes that button. This is an older building so it might not sparkle like a hospital built in the last 5 years but having a private room is a major plus!! The "Bistro" for visitors/staff has that same positive attitude and my breakfast was good and very inexpensive (Change for a five!). Obviously I can't get behind the scenes but lab work and tests seem to be happening appropriately. My only negative... and it is a negative is related to housekeeping. Their housekeeping staff seems non+existent and in a hospital housekeeping needs to be very present. Floors are 'eh' in cleanliness and the waste container in his room is rarely emptied. Hopefully I will never need the ER or this hospital in Virginia Beach but if I was ill or injured I would be really comfortable and confident coming here!

This review is for the Sentra Princess Anne Advanced Imaging Center and Comprehensive Breast Center…read morelocated in Building 1975. All of the staff from registration employees to technicians and doctors were kind and clear with instructions. I felt that I received great care with compassion. The main waiting room area was pretty full with people waiting to be called to complete registration, etc. There is a bathroom in the waiting room. The facility itself was very clean in all of the spaces I was in for that day. The only difficulty I have found with this building is parking. Give yourself extra time to find a parking spot.

My OB deliver here, and this is where I had my baby. Meant to take a tour beforehand but baby had…read moreother plans. My labor and delivery day nurse was Nicole and I absolutely loved her. She was respectful, patient, and incredibly positive. She explained things to me in a way I understood, and she tried to keep the mood light even though she knew I was in pain. She checked on me often and made sure I was as comfortable as I could be. This isn't my first rodeo giving birth, but I can say she was the best L&D nurse I've had out of the four times. Mother and baby unit was also good. Bed was uncomfortable and I couldn't wait to leave. They were so accommodating though because I had really bad anxiety with the idea of baby leaving room without me. My night nurse, Marie did the hearing test in the room for me, and I was so thankful. My discharge nurse was Anne, and she was great for the time I had her. Funny and reassuring. I enjoyed my experience here with the nurses and recovery.

Another disastrous day at Sentara Leigh Hospital yesterday! Their lab is the quickest place to get…read morebloodwork. Checkin is easy. The waiting area is large and comfortable. the last time I went, we drove up to a platoon of First Atlantic Restoration vans. We learned that there had been a bad water leak. All outpatients were being sent to the nearby Brock Cancer Center. Lab & Check in personnel from Leigh had also been moved over to the detour location. When we drove up yesterday the front doors were blocked. There was a large sign pointed south that read entrance. We drove around the building and found no entrance. On the way back a person was walking down the sidewalk. She pointed us to the one door that could be entered. It was obstructed from easy view by the large entrance detour sign. Walking in I found so much completely different. One was first sent through security, which had never been in the lobby of Leigh. My purse was searched before I went through a scanner. The front area, which was previously a nice large entrance and desk, was now covered in plywood. The employees have always been nice and friendly. I was called back into the lab just as I finished registration. My regular bloodwork was done quickly and I prepared to leave. Sitting down in the main lobby I texted my ride that I was done. Of course I took a few pictures. When I picked up my purse I glanced at my arm. Blood was pouring out from the bandaid that covered what is normally just a needle prick. It was all over my arm, hand and shirt. Stunned, I finally moved when the really nice Security guy told me I'd better go back to the lab, Returning to the checkin area I asked if they could buzz me back in. They also stood there stunned before one asked if I had just had lab work done. When I affirmed they finally took action. The same person who drew my blood cleaned me up & used a big wrap around bandage on my arm. She said she had thought it would be fine. I really expected more of an apology. Thinking back I did remember that she had the drawer open a little longer than usual deciding what to use. Did she use the wrong size needle? Now I'm a little worried about the level of staff experience, which I've always counted on before. Even though the bandage was tight I was afraid to take it off until last night. I'm a regular at bloodwork and IV's. I have absolutely no problem with needles or having blood drawn. But today the inside of my arm looks like someone slit it with a knife. There's at least a one inch line where there should be an almost imperceptible prick or some bruising. I'm really debating as to whether I should change my preference for lab work.

This revue is strictly for their outpatient lab. This is clearly the best place for lab work and…read moretesting. The staff is quick, caring and efficient from check in to technicians. The facility is always clean and nicely decorated. I highly recommend them.

Dr. Werwath gives an astute and intelligent diagnosis My family has been going to him for years…read moreand always received great care!

I have been going to The Doctors in for years! Dr Werwath and his team are amazing! Be it for…read moreurgent care or ongoing care, I am always pleased. Your voice is heard and the doctors listen to what you say. Love them!

I had a surgery done earlier today at Chesapeake Regional. My care team was AMAZING. I walked into…read morethe building really nervous but the anesthesiologist, my surgeon and the nurses made me feel so at home and relaxed in both pre and post op. They let me take my time getting up to leave as I have POTS and mixed with dizziness from anesthesia wasn't fun but they took such amazing care of me and I can't thank them enough! The only rude person I came across was at check in downstairs there was a younger woman who was tall and thin who was extremely rude to us but literally everyone else we talked to were BEYOND kind! If I have to have surgery again I hope it's at Chesapeake!!! Thank you all again for a successful surgery and recovery!!

I am very happy with my surgeon and my successful knee replacement. However, their billing…read moredepartment gets a one star because it appears to be all Ai generated...I am very diligent in making sure my EOB's match the amt and date of service. However, if you find a discrepancy, you are instructed to send an email. Maybe AI can't handle two instances...either way, they never attempt to correct their mistakes! It's sad that we have come to this!

We have found this facility to be A1 for care, efficiency, customer service, and cleanliness…read more I highly recommend this family care center when in need of care for minor ailments. We are from out of town and have gone there on two separate occasions and could not be more pleased. Highly recommend!

I would give Dr. McDermott, his NPs, and Nursing staff 5 stars all day every day (even though they…read morecould not figure out what what my issue was and it took 2-3 visits to them and 4 visits to the ER to finally locate the problem), but at least they tried, and the NP I saw was EXTREMELY sweet and competent. The office staff, however is rude and lies. When I moved back to the area they were a close provider and I noticed on their sign that they are also a family medical practice provider. So when I went in for my first visit I asked that I be established as a regular patient and that they be my PCP. "No problem." they said. My second visit there I was presented with a huge bill and when I questioned it, I was assured I was being billed for primary care services. After my ER visit I went in to be seen to let them know what my final diagnosis finally was and that I needed to get some medications refilled that had been prescribed the ER. It was THEN I was told that they only provide "Family medicine" services for those who need like 3 months of medications at a time (you know the easy things things they can bill crazy high prices to the insurance companies for I imagine). So, now I am sick, have multiple health problems, had been told by them ON MULTIPLE occasions that they were my PCP but was then left high and dry. I attempted to find a PCP, but since they have all my records and are the provider I had been seeing, when I needed paperwork filled out because of a need for an ADA leave from my job, no one else would see me or address the situation. So I went BACK to them to explain and the office manager punched into her computer and advised that I had only ever been seen as an urgent care patient. I said that can't be right because I specifically asked, and was told that they would see me as my PCP, "Well that's what's the computer says....lol" She said . She advised that Dr. McDermott was no longer accepting patients for primary care, and I helpfully suggested they may want to add that to the "Family Medical Sign" and was rudely advised that they can put anything they want on their sign (evidently even when it is misleading at best and false advertising at worst.) Needless to say, I will be contacting the Board of Medicine to report this as well as to my insurance company as I was told I was being changed for PCP services and NOT urgent care, and will also be seeking relief in small claims court with the assistance of my attorney to try to recoup the money I already paid and/or at least have my bill reduced to the PCP rates. I may not prevail, but them having to answer the complaint from the medical board and attend a court hearing should MORE than make up for the inconvenience they have caused me. SO if you need MINOR (and I mean minor) care, and are willing to pay ridiculously high prices, by all means go here. Dr. McDermott and the nursing staff are very very nice. The office staff and manager, however need some serious training in customer service, ethics and transparent and correct billing practices.

Had a kidney transplant on February 8 2026 Transplant team…read moretook great care of me and they always checked up on me and came when needed help with anything!

For 7pm on a Saturday night, it wasn't as busy as you would think. I was able to "walk" right up…read morethe the desk to check in. The lovely woman checked me in and handed me over to two other lovely ladies who were very kind. They got my weight and asked some basic questions. One of them actually had the same pair eyewear Larkin frames as me (we chatted about our magnet frame collection) before telling me to pick a seat and wait to be called. They had me seen very quickly, maybe it was 5 minutes before I was brought to the back. My ride didn't even make it in the door yet. They placed me in what felt like a cubical. Only wide enough for one person. Matt (in-take nurse) was very kind. He put in my IV. Unfortunately, I wasn't able to communicate that the vein he went for was a rolling vein and the hardest one to stick. He did an amazing job getting the IV needle in with all the uncontrollable tremors I was experiencing. If my arm hadn't bruised, I would have been absolutely shocked. I was moved into a make shift "private room", which I'm very grateful for. Dr. Michael J. Bono, MD was my doctor and, would you know it, it was his last shift EVER (42 years) before retiring. It was GOD who blessed me as his last patient. Turned out he and my Like-a-Dad (EMT) actually worked together 20+ years prior. Dr.Bono made sure to get the answers I needed and the treatment I so desperately needed. He gave me a few referrals and recommendations on great physicians. There was a gorgeous lady nurse who kept checking in on me but I was so out of it that I did catch her name. I wish I got it because she was so sweet and funny. She kept my spirits up. She felt like a guardian angel. Before leaving (mind you I'm completed drugged up on meds they gave me) Chris (nurse) made sure to get a very important message through my drugged up head. I remember seeing just his face with a flat cap on, playfully yelling at me about the do's and don'ts on the prescription they had given me. This was the best experience I ever had with a hospital. I was scared to death and you all worked together to keep me calm and playful. Thank you all from the bottom of my heart. If I ever end up back there again, I pray to have the same experience.

My child had an appointment at this hospital and after the procedure was completed my wife and I…read morewere allowed to go in the back to visit our child. When back I was going to take a photograph and/or video of my child and told that I was not allowed as the staff member pointed to a sign that stated the following: "In order to provide your child with the best possible care, we do not allow cell phone use, audio or video recordings, or photos while staff members are in the room." So according to this I am allowed to do the above, when the staff exit the room, but was tole I couldn't. Went online to the website for CHKD and it states the following: "Important Note About Privacy Out of respect for the privacy of others, please do not photograph or take videos of other CHKD patients and their visitors. Also, please do not share information about other patients. If you would like to include CHKD staff members in a photo or video of your child, please ask for their permission." So no videos of others or staff without permission. So again I can take video and photographs of my own child. So unprofessional when you work somewhere and don't know your own policy. Just a shame as I only wanted a photo of my child and my wife and was told, "No."

Allergy specialty has their own phone line. They open at 8:30am. For 4 consecutive times when I…read morehave called after 8:35, the line rolls over to the emergency service operator. I will continue to post every negative experience as CHKD has to do better. Just because you're the "only game in town," the patients and families deserve better.

The front desk personnel was very nice! You have to be buzzed in....plexi-glass between staff and…read morevisitors. Hand sanitizer available. Very thorough. First time coming here to pick up paperwork (yes they check ID) and it's Military Circle Mall!!!!! Best part. You can go shopping right after! Plenty of parking and it's right next to Ross!

My son was taken to CHKD after having a seizure and every single person that took care of him was…read moreamazing. He was seen in the Emergency Department, the Pediatric ICU, and in the in-patient Neuroscience unit, along with being seen by doctors in Endocrinology. Every single person, from the nursing care partners, to the nurses to the doctors and specialists, were fully engaged in his treatment and care. They provided regular updates on his status and the treatments he was receiving. Their professionalism and dedication made this scary experience much easier to deal with and I was confident that my son was receiving the best care possible. In addition to the amazing medical staff, the rest of the CHKD staff was very helpful and attentive as well, to include the dietary specialists, the intake registration, the janitorial staff, the Chaplain, the pharmacy and the integrative care team. I've never had such a positive medical experience in my life and I really want to thank CHKD for helping my son through this difficult situation.

My son underwent an adenoidectomy, tonsillectomy, and pharyngoplasty on July 1, 2026. The surgery…read morewas successful, and I am incredibly grateful to Dr. Baldassari. She was exceptional, as was Ryan, the registered nurse who cared for my son in the post-operative unit. About a week before surgery, I was informed that only one parent would be allowed to stay overnight. After surgery, we were transferred to 7C - POD A, where Mikayla was our registered nurse during the day shift (7:00 a.m. to 7:00 p.m.) on Wednesday and Thursday. I was told my son would need to stay overnight so the medical team could monitor his fluid intake and ensure he was able to take his medications. When we arrived in Room 718A, I noticed there was another patient area on the opposite side of a curtain. I asked Mikayla if another family could be assigned to the room, and she confirmed that they could. Since there was only one bathroom, it would also have to be shared. I immediately had concerns about this arrangement. There was very little privacy, and I did not feel comfortable or safe not knowing who might be staying on the other side of the curtain. Sharing a bathroom with another family also raised concerns about sanitation. After we settled into the room, Mikayla brought in IV Tylenol and explained that the physician had ordered Motrin to be given orally, which made sense because they wanted to monitor my son's ability to swallow. However, I mentioned that Ryan and Dr. Baldassari had both informed me that my son would also receive a steroid to help reduce swelling in his throat. Mikayla was unaware of this medication at first, but after I explained what I had been told, the steroid was eventually administered through his IV. At approximately 2:30 a.m. on Thursday morning, another family was admitted to the other side of our room. It appeared to be a husband, wife, and their child. My concern is this: if I was told only one parent could stay overnight, why was it acceptable for two parents to stay with another patient in the same room? In addition, I could clearly hear conversations regarding that child's medical care and upcoming procedure. This was a significant violation of patient privacy. Sharing a room separated only by a curtain, along with sharing a bathroom, did not seem appropriate from either a privacy or sanitation standpoint. Unfortunately, my interactions with Mikayla became increasingly uncomfortable. I felt that she became visibly frustrated with me. She rolled her eyes, and her tone of voice changed after I expressed that I did not want to stay another night with my three-year-old son. I understood the medical team's concerns because my son was reluctant to take his Tylenol and Motrin by mouth and had not met the required fluid intake. He drank approximately 190 mL instead of the required 300 mL for discharge. However, I explained that he is only three years old, had just undergone major surgery, and was not in a familiar environment. I assured her that he would likely drink more and take his medication once he returned home. Later that morning, after I asked when the doctor would be coming by, Mikayla stated that the physician had already seen me. I explained that a doctor briefly came into the room around 6:00 a.m., which startled me because I was asleep, and I was not under the impression that another overnight stay would be necessary. I politely requested to speak with the physician again. Mikayla appeared irritated and responded that she would send the doctor a message herself. After breakfast, Mikayla returned and informed me that she was preparing my son's discharge paperwork so we could "skedaddle." I found that comment to be unprofessional and inappropriate when speaking to a patient's family. While reviewing the discharge instructions, she repeatedly asked me, "Make sense?" I felt that her communication was condescending rather than respectful. I already had Tylenol and Motrin at home, but Dr. Baldassari had informed me that a prescription for Dexamethasone would also be sent to our pharmacy. I asked Mikayla whether that prescription had been sent. She stated that she was unsure and would contact the physician. After we packed our belongings, she returned and asked which pharmacy we used instead of confirming that the prescription had already been sent. I explained that we live in North Carolina and asked that it be sent to our local CVS pharmacy. I never received a notification from the pharmacy that day. The following morning, July 3, 2026, I contacted the hospital and spoke with the charge nurse on the morning regarding the prescription for Dexamethasone. The charge nurse searched the system and told me the prescription was sent to CHKD outpatient pharmacy located downstairs in the hospital. I informed her I told Mikayla before I left yesterday and I watched her right the pharmacy down to send the order to due me living in North Carolina. The charge nurse explained it wasn't Mikayla's fault.