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Inova Primary Care - Tysons

Inova Primary Care - Tysons

(2 reviews)

I had my first doctors appointment here with Dr. West on Monday and I am overall please with the…read morepractice. Dr. West was pleasant and helpful and her resident is amazing and will make a great doctor on her own one day. Tammy the nurse was funny and such a sweet lady. The receptionist was helpful and pleasant and again i am glad I picked this practice. Now for my suggestions: 1) If you are going to be running behind please let the patience know 2) When patients schedule appointments for annuals give them the option of coming in and getting a baseline and then doing blood work and rescheduling their appointment for 2 weeks later. Or just scheduling the blood work first and coming in once you have the results. So you wont have to come in the firs time and waste so much time. Now all that above I can deal with... however what I do have a huge complaint about is the phlebotomist Cathy (I believe) I understand she gets off at 4pm and i understand the dr was running behind which isn't her problem. However, if the dr sends you a patient to have blood drawn especially after fasting all day please drop the attitude and all the huffing and puffing and slapping of the computer mouse on the table to make the computer work faster (its not going to work) I even tried to lighten the mood up by talking about the big comfy chair they had for blood draws and she had nerve to roll her eyes. She asked me to make a fist I did but she got an attitude like my fist wasnt good enough and gave me the ball to squeeze and after she got the needed in the blood wasnt filling fast enough so she proceeded to move the needle around in my vein to try to make it feel faster so she could get out the door. Then once she was complete. She said " all done" and turned her back towards me and went back to the computer. No have a nice day .. do you know how to get back to the front desk.. no personality and all attitude. Again i understand you were suppose to get off 15 minutes prior but this is your job and when you work in any medical field you will not always get off on time so suck it up buttercup. So minus the horrible experience at the end the rest of the practice is amazing and I would highly recommend to anyone working or living in the area. You may want to get your blood work done by someone else though.

Review for Dr. Eileen West-Inova Doctor, Vienna, Virginia:…read moreNormal business practice according to her staff include over one and a half hours wait minimum with each appointment! My first appointment I came 15 minutes early as instructed by her office. I waited another 45 minutes then asked how much longer it would be they said another 45 minutes. At no time did anyone approach me to inform me of any time issue although they knew I was waiting. I rescheduled appointment. Second appointment showed up a few minutes before appointment time, desk person told me it would be 45 minutes. I waited ONE HOUR then asked when the doctor would take me. The person at the desk said the doctor knew I was the rescheduled appointment but it would be at least another 45 minutes.Again at no time did anyone approach me to inform me. TOTAL WASTE OF MY TIME! NEVER has anyone called to apologize. I am a VERY patient person but this was unbelievablly rude. This doctor should be required to take a time management and best business practices course. This does not look good for Inova that she represents!

Novant Health Imaging Tysons Corner - 1.5T wide bore MRI

Novant Health Imaging Tysons Corner

(41 reviews)

The actual MRI (my first) was initially mildly unpleasent because of my claustrophobia but was not…read morethat bad in total because of the open sides on the machine. I deducted two stars because the intravenous catheter insertion was quite difficult. There were marks of five attempts in my upper arm elbow area. A final successfut insertion was completed on the top of my wrist. I am 84 years old. I spent 21 years in the Navy where teenagers took my blood without difficulty. Since then, I have had many blood tests in doctor's offices without the difficulty I experienced for the MRI. The intravenous catheter was inserted in a closet sized room where the technician had to stand and lean over me (in a corner) to inset the catheter needle. I believe the cramped quarters and the technician's contortion may have contributed to the unpleasent experience.

The staff was very friendly and helpful. I requested an estimate in advance of making an…read moreappointment. The website is lacking compared to some other options, but the cost of services superior to other options I looked into. I received the cost estimate within two business days, plus the call to schedule the appointment. When scheduling the appointment, be clear with what is specified on your referral. When I arrived, the front desk was concerned the MRI scans ordered by my doctor may require two appointments. However, the staff was able to accommodate me. The quality of care was excellent while being affordable. It has been a long time since my last MRI. This machine was setup better and experience much less stressful than what I've previously experienced. I would definitely return to Novant Health Imaging in the future.

Labcorp - laboratorytesting - Updated May 2026

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