Fast friendly service. Practically empty waiting room. Great check in process. Easy peasy! Thank…read moreyou for your great customer service. After a horrible experience at the Hillyard Questlab, we are grateful!

We are from out of town. Had a cardiologist appt.. they wanted us to get some blood work done. Told…read moreus to go here.. what a joke!!!! The lady that worked there was so rude to customers.. she had brown hair. Pulled up on top of her head in a bun. Did not get her name.. I would expect more from riverbend.. maybe not quest, but those that work at riverbend are always so nice.. not her!!! We lost over an hour of our time due to her incompetence, lack of empathy, lack of care!! A customer there offered to give us her appt,,, but we did not take, as not fair to her to wait even longer.. wasted our time.. plus, as we walked out, due to her rudeness, there she was,,, smoking a cigarette out front!!!

Worst lab experience ever! Checked in 10 min early for appointment from the parking garage but…read morewaited 40 minutes. Made us late for a dr appointment and had to reschedule. We live an hour away so it was very inconvenient. Other people in the waiting room were telling stories about their previous bad experiences.

The staff are friendly but incompetent! They stuck me 3 times with 3 different staff members and…read morewere on a fishing expedition. I do not recommend this facility. After driving 45 miles they told me i would have to come back as they cannot stick you more than 3 times. It's funny the girl next to me had to come back as well. what does that tell you? This is the 2nd time they pulled this on me................... The staff there are bodies only and reflect poorly on this business. When the reviews are 1 or 2 starts that MUST tell you something. STAY AWAY!!!

I had bloodwork done here recently. The scheduling and check-in process were very easy. When I…read morearrive there was nobody out front so I used the check-in kiosk and took a seat. I waited a bit and heard some talking in the back so I knew there were people there. Two people left while I was waiting and then a person showed up and took my paper order and checked me in on her side. She told me she is the only person who works this building and seemed frazzled. A couple of other employees were in and out, I assume they were taking samples to and from other locations to run labs. The person I worked with did check in, tech support, and blood draws, probably among other things. She was incredibly chatty and told me some stuff that definitely isn't normal patient chatter but I guess when you're alone all day you will talk to whoever you can. The blood draw itself was fine. The first vein she used wasn't giving blood so she had to switch arms and then got a pull. A bit of blood dropped onto the chair and my arm after the first attempt and she cleaned the chair but not my arm. Good thing it was my blood and not someone else's! She also didn't wash her hands before or after drawing my blood. She wore gloves and used a prep wipe but both were definitely contaminated by dirty hands. I ended up with a pretty bad bruise on the arm that didn't get blood drawn from it too. The waiting room is very sterile and feels very much like a popup. There's basically no decor or life in the building and it feels like they just set up yesterday.The parking lot is pretty small and tight but it's easy to get in and out of. The building has a bunch of different medical offices in it so it can be tricky to find the right place. There's a small sign on the door for Labcorp and that's about it. Overall going to this lab was a very weird and uncomfortable experience and I wouldn't go again.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Office staff are consistently rude and not professional. Girl today, mumbled every question and…read moreacted out off with every question. Same thing last visit. Least they are consistently horrible.

always have a good experience at this lab, staff is professional, on time, and knowledgeable. I…read moreswitched to this lab because I was dissatisfied with another office I was going to with inexperience people doing the blood draws and experiencing a lot of discomfort. I have had numerous draws here and my experience is similar every time. very dependable. comfort is key!

They lost a postoperative seroma culture from my clinic and then blamed it on an expired culture…read moreswab. It took five days to get this information. If my patient was infected this could've been Very serious! Doctor Dunn, Pain Specialist of Oregon

They couldn't find my appointment and when I checked in as standby. I asked the phlebotomist if he…read morecould tell me whether my doctor's order showed up. It

The photo is the damage to my arm a week after a blood draw. I iced the spot for days to reduce…read moreswelling and pain. I asked the tech to use a butterfly needle to avoid injuring my arm. She refused. I will never return to this location.

This was my 1st going to Quest Diagnostics on Marcola Rd. I always went to the one on Coburg Rd…read more because it had better reviews. It was ok, but nothing great. It was usually crowded, and was only one person working. So my expectations were low to begin with. Boy was I pleasantly surprised! This place was much larger. There were at least 3 people working there. The woman called my name after I had just sat down, and I was a few minutes early for my appointment. She took good care of me, smiled to whole time, made sure I was doing ok. She was gentle and very pleasant. It is also a lot easier for me to get there, closer to where I live. So next time I'm going here. Win, win in my book.

These people are amazing. Not only are they always professional, but they have always been…read moreaccommodating and willing to take me last minute. I always default to these people when I need anything done.

Great place . Walk ins available! Always kind and courteous ! Avail m-f.... Usually not too busy.read more

These ladies are so great. Just left there after blood draw and a B12shot. So good. Wonderful…read morepricing. These folks truly care about you there.

I paid for an antigen test for travel somewhere else and never received my results. They were able…read moreto give me an appointment within an hour. They performed the test for almost half what I paid elsewhere and handed me my results in less than ten minutes. There price was significantly less than anywhere else I researched.

The ED doctors are amazing! They were thorough and worked in a timely manner to help my father get…read morebloodwork and other tests. I appreciate all they did.

As long as you get there best worker. The other ones are there but barely.Doctors are ok. Nurses…read moreare good.