Labcorp

0.4 mi

We are from out of town. Had a cardiologist appt.. they wanted us to get some blood work done. Told…read moreus to go here.. what a joke!!!! The lady that worked there was so rude to customers.. she had brown hair. Pulled up on top of her head in a bun. Did not get her name.. I would expect more from riverbend.. maybe not quest, but those that work at riverbend are always so nice.. not her!!! We lost over an hour of our time due to her incompetence, lack of empathy, lack of care!! A customer there offered to give us her appt,,, but we did not take, as not fair to her to wait even longer.. wasted our time.. plus, as we walked out, due to her rudeness, there she was,,, smoking a cigarette out front!!!

Fast friendly service. Practically empty waiting room. Great check in process. Easy peasy! Thank…read moreyou for your great customer service. After a horrible experience at the Hillyard Questlab, we are grateful!

See all

Quest Diagnostics

1.7

(6 reviews)

0.4 mi

Worst lab experience ever! Checked in 10 min early for appointment from the parking garage but…read morewaited 40 minutes. Made us late for a dr appointment and had to reschedule. We live an hour away so it was very inconvenient. Other people in the waiting room were telling stories about their previous bad experiences.

The staff are friendly but incompetent! They stuck me 3 times with 3 different staff members and…read morewere on a fishing expedition. I do not recommend this facility. After driving 45 miles they told me i would have to come back as they cannot stick you more than 3 times. It's funny the girl next to me had to come back as well. what does that tell you? This is the 2nd time they pulled this on me................... The staff there are bodies only and reflect poorly on this business. When the reviews are 1 or 2 starts that MUST tell you something. STAY AWAY!!!

See all

Labcorp

2.0

(1 review)

2.3 mi

I had bloodwork done here recently. The scheduling and check-in process were very easy. When I…read morearrive there was nobody out front so I used the check-in kiosk and took a seat. I waited a bit and heard some talking in the back so I knew there were people there. Two people left while I was waiting and then a person showed up and took my paper order and checked me in on her side. She told me she is the only person who works this building and seemed frazzled. A couple of other employees were in and out, I assume they were taking samples to and from other locations to run labs. The person I worked with did check in, tech support, and blood draws, probably among other things. She was incredibly chatty and told me some stuff that definitely isn't normal patient chatter but I guess when you're alone all day you will talk to whoever you can. The blood draw itself was fine. The first vein she used wasn't giving blood so she had to switch arms and then got a pull. A bit of blood dropped onto the chair and my arm after the first attempt and she cleaned the chair but not my arm. Good thing it was my blood and not someone else's! She also didn't wash her hands before or after drawing my blood. She wore gloves and used a prep wipe but both were definitely contaminated by dirty hands. I ended up with a pretty bad bruise on the arm that didn't get blood drawn from it too. The waiting room is very sterile and feels very much like a popup. There's basically no decor or life in the building and it feels like they just set up yesterday.The parking lot is pretty small and tight but it's easy to get in and out of. The building has a bunch of different medical offices in it so it can be tricky to find the right place. There's a small sign on the door for Labcorp and that's about it. Overall going to this lab was a very weird and uncomfortable experience and I wouldn't go again.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Legacy Laboratory Eugene Crescent Avenue

2.2

1.6 mi

Office staff are consistently rude and not professional. Girl today, mumbled every question and…read moreacted out off with every question. Same thing last visit. Least they are consistently horrible.

always have a good experience at this lab, staff is professional, on time, and knowledgeable. I…read moreswitched to this lab because I was dissatisfied with another office I was going to with inexperience people doing the blood draws and experiencing a lot of discomfort. I have had numerous draws here and my experience is similar every time. very dependable. comfort is key!

Quest Diagnostics

2.3

1.6 mi

Ease of checking in, short waiting times, friendly staff. I had one bad experience of an extremely…read morelong wait time, but all the other times were very professional.

They lost a postoperative seroma culture from my clinic and then blamed it on an expired culture…read moreswab. It took five days to get this information. If my patient was infected this could've been Very serious! Doctor Dunn, Pain Specialist of Oregon

See all

Quest Diagnostics

2.0

2.4 mi

The photo is the damage to my arm a week after a blood draw. I iced the spot for days to reduce…read moreswelling and pain. I asked the tech to use a butterfly needle to avoid injuring my arm. She refused. I will never return to this location.

This was my 1st going to Quest Diagnostics on Marcola Rd. I always went to the one on Coburg Rd…read more because it had better reviews. It was ok, but nothing great. It was usually crowded, and was only one person working. So my expectations were low to begin with. Boy was I pleasantly surprised! This place was much larger. There were at least 3 people working there. The woman called my name after I had just sat down, and I was a few minutes early for my appointment. She took good care of me, smiled to whole time, made sure I was doing ok. She was gentle and very pleasant. It is also a lot easier for me to get there, closer to where I live. So next time I'm going here. Win, win in my book.

Photo of my arm a week after blood draw.

See all

ADC Testing Centers

5.0

4.7 mi

These people are amazing. Not only are they always professional, but they have always been…read moreaccommodating and willing to take me last minute. I always default to these people when I need anything done.

Great place . Walk ins available! Always kind and courteous ! Avail m-f.... Usually not too busy.read more

Any Lab Test Now Eugene

3.9

(11 reviews)

5.0 mi

These ladies are so great. Just left there after blood draw and a B12shot. So good. Wonderful…read morepricing. These folks truly care about you there.

I paid for an antigen test for travel somewhere else and never received my results. They were able…read moreto give me an appointment within an hour. They performed the test for almost half what I paid elsewhere and handed me my results in less than ten minutes. There price was significantly less than anywhere else I researched.

Any Lab Test Now - Take Control of Your Health!

See all

Any Lab Test Now - Take Control of Your Health!

Peace Health

2.1

(14 reviews)

4.9 mi

The ED doctors are amazing! They were thorough and worked in a timely manner to help my father get…read morebloodwork and other tests. I appreciate all they did.

As long as you get there best worker. The other ones are there but barely.Doctors are ok. Nurses…read moreare good.

Merrill Gardens at Sheldon Park

4.5

(21 reviews)

1.9 mi

As a caregiver I was worried that my client was moving into this situation especially because she…read morereally didn't want to but her family put her here. After I visited I was super relived to see how nice it was and how good the atmosphere is. All the workers seem super nice and the general vibe is great as well

We had to place my mother in law here a few months ago. They made the transition very easy and we…read morevery helpful. The chef is always interacting with the residents and mixes up the food choices. It has been a great experience so far. The staff learned her name quickly and make her feel at home.

Mom in her cosy apartment

See all

New Horizons In Home Care

3.2

(29 reviews)

1.0 mi

My caregiver Caitlin Zemke is absolutely amazing. She has been a god send and has helped my life…read moretremendously. Words cannot describe how incredible she really is. She's caring, compassionate, understanding, thoughtful and really makes me feel special. I recommend her whole hardly for she is a precious gem. Thank you New Horizons for blessing me with such a caring soul to care for me.

Let me start by saying we were promised everything and delivery was nothing. The most unqualified…read moreindividuals were disbursed to take care of my father who has final stages Alzheimer's. We were promised training if caregivers did not have experience and that never happened. We had completely stoned individuals come in to care for my father and reported it, and nothing was done. RUN do not WALK away from this horrible company; all they care about is collecting from the VA and getting paid. The last thing on their mind was the client. We actively reported them and nothing was done. If you care about your loved one do not use this company, they do not care! This location is Bend Oregon not Eugene but I'm sure they are all the same

New Horizons Every Care For Everyone

How We're Different

New Horizons

See all

BrightStar Care

4.8

(6 reviews)

3.2 mi

Chase P came out to take care of my dad. Refreshing care , compassion and dedication to her craft…read more Thank you and Thank you Brightstar for hiring her.

Christine has been with us for over a year. She's our most reliable caregiver. She lets us know…read moreahead of time when she knows she won't be able to come as scheduled. We're dealing with dementia here and she's always upbeat, leaves Roy relaxed and glad for her visit. I trust her completely to care for Roy when I'm away. I hope she'll be with us for a long time. -Peg Steffen

BrightStar Care of Lane County

See all

Solvang Retirement

4.8

(6 reviews)

5.8 mi

My aunt lives at Solvang. She always goes on about how all of the staff there are so good to her,…read moreand that she really loves living at Solvang Retirement. We went to visit her and stayed in one of the guest rooms. Our stay was so nice; the management and staff made our stay very pleasant, and comfortable. Also, the food there is so good! I highly recommend this place for residents and guests.

Solvang is a Very Special Retirement Community. My ex boyfriend lost his home in a fire. He moved…read moreinto Solvang. The very friendly and caring staff made this move good for him. The activities and food are very good. They are open to feedback from the residents and go out of their way to meet their needs. the residents are very friendly too. If I retired and needed to move into a community I would definitely choose Solvang.

Solvang in the spring. A grand entryway nestled between the trees, bathed in the sunshine.

See all

Quail Crest Memory Care

5.0

4.6 mi

I moved my mom to Quail Crest from California in April 2024 and it was the best decision I've made…read morein caring for my mom. The care they gave my mom was loving and kind. They took wonderful care of her from April until she passed away. From giving her meds during the day to checking on her at night, they were patient and well trained. My whole family thanks Kelly, both Katies, Star, Teegan, Hailey, Morgan, and Ed for their love for my mom. I highly recommend Quail Crest, Clover Cottage.

I did a crazy number of tours, of all the different memory care facilities in Eugene. And I have to…read moresay, Quail Crest is up near the very top. Elder Health and Living, Chateau Gardens, and Waterford Grand, are the other top places. But Quail Crest is the place I picked. One thing you want to check, is if the facility has medicare rollover. Which means once the resident runs out of money, will the facility allow the resident to remain? Quail Crest does allow this. Waterford Grand does not. Quail Crest has these individual "houses" where the residents live. And they have a shared "backyard", that all the residents from the different houses can all access. It has a BBQ, easy to walk paths, beautiful gardens, and many plants. And in this shared yard, they can interact with residents from different cottages. The facility very clean, but it doesn't feel like a hospital. They have a lot of activities, and things for the residents to do. We had a few minor bumps in the first few months, but that was during 2020, and they had a lot of staff turnover. But since then, they seem to have have gotten things sorted out. Many of the staff who was working there, were willing to give out their cel phone numbers, so you could call or text, and get updates on how things were going. It is a very expensive facility, so that would be one of the downsides. But when talking about caring for a loved-one, you want the best for them.

New bus for more adventures!

At Quail Crest we focus on music therapy.

See all

Right at Home

3.7

(9 reviews)

3.9 mi

Right At Home has been so AMAZING caring for my sister. They go above and beyond. Very nurturing…read moreand caring. Very accessible. ALWAYS willing to help in all situations. I don't know what we would have done without the wonderful team of care givers. Thank you To each and every member of the care team

Right at Home Eugene truly stands out for the genuine care their caregivers provide. The…read morecaregivers offer wonderful companionship, assisting clients with their unique needs, whether that means helping with bathing, housekeeping, med runs, and so much more. I've also noticed how responsive and knowledgable the staff are, as they are also ways quick to answer calls and are readily available to guide caregivers, even in urgent situations. I truly appreciate the care and support this agency provides for seniors.

See all

Lone Oak Assisted Living

4.3

4.5 mi

The staff here at Lone Oak are all caring, positive people, They work hard for us around the clock…read more They give out hugs whenever you need one! One of my fears about moving into assisted living was the food. I was afraid we would get bland hospital food every day. Well, I was as wrong as wrong can be! Wes is the chef here and he serves us a variety of delicious meals every single day. And he is a wizard when it comes to soups! They are all incredible! I am so glad that I chose Lone Oak. I am grateful to everyone here.

My mother-in-law has been living there for a while now And there some good and bad. We first had…read moreproblems with them not giving her meds right but now everything is going great. The bad is the food. I have never seen anything so bad. She has been having to bring in her own food. That's pretty bad when you have to bring in your own food for the price they charge for the room. She says a lot of people there feel the same way.

See all

Woodside Senior Living

3.4

(5 reviews)

5.1 mi

The attention to gentle and kind care for my mother was above and beyond! I am so grateful to the…read morestaff at this wonderful community for making her comfortable and so well cared for during this season of life!

Susan was so attentive and helpful for some issues I had with billing. Knowing that people like her…read moreare a part of this team makes me feel so comforted and safe for me and my loved ones!!

See all

The Esther at Riverbend Assisted Living

4.0

0.1 mi

I would highly recommend The Esther. My mother was there for 9 months, and I only wish we had…read moremoved her there much sooner. Visiting daily, we saw first hand how the staff interacted with each other, and with other residents. To us this was the most important factor. Kindness and compassion to residents and their visitors was always evident. Hospice staff made us aware that this facility is one of their favorites too.

The facility is consistently understaffed, which puts extra stress on employees and makes it hard…read moreto provide safe, quality care. Management doesn't take staffing concerns seriously. This creates a tough and often unsafe work environment.