Having been here for years with a great staff and no problems I found that sadly this has changed…read more We were happy to see the empty room so assumed it would be quick. Nope. And the gal doing the lab work just walking back and forth. When she tried to take blood from my husband she couldn't do it. And despite me telling them at least three times what is primary and secondary (and showed them the cards) gal sent to the secondary first so they refused to pay. Wish the old staff was still here but they're gone. We will not be back

Super crowded and the check-in on the phone was a good idea. No easy way to social distance. When…read moreready they ping you on the phone and you give id, credit card and the lab test order prescription from your doctor. No covid testing here. Jhon was great at doing the blood draw, though, quick and painless. Though still a lot of waiting.

I.C.Q. Search and Recovery is on YELP…read more WCCL/PathologyInc. owned by Laboratory Corporation of America failed to submit insurance claim w/in year of service. Collections contacted me 3 yrs after sevice. I.C.Q. Search and Recovery refused to speak w/ med. insurance. The letter addressed a charge for services in 2015 for the amount of $$$$. I found the bill I received. I had called the billing department with my medical insurance information in 2015 which PathologyInc/WCCL already had since they had submitted claims for other services in 2015. I never received another bill. after I called PathologhyInc/WCCL According to my then insurance, a claim was not submitted for the date in question. My insurance informed me if PathologyInc/WCCL did not submit within a year, they will not pay. My insurance requested that PathologyInc/WCCL resubmit with proof of timely filing; or have the PathologyInc/WCCL call my insurance. I called the collection agency I.C.Q., they refused to relay the information to PathologyInc/WCCL since the claim was not submitted within a year of service. I.C.Q. requested I submit the claim or pay the bill since it was my fault PathologyInc/WCCL did not submit the claim. I informed them I called PathologyInc/WCCL billing with my insurance information on date in 2015. I wrote the date and what information I gave them. I failed to write down the name of the operator. The I.C.Q. (Amber) said that I could be making up the information - without the name they cannot look at their 2015 logs to verify. Amber stated she will give me an extension of 60 days so GEHA could process the claim I SUBMIT. I did not bother to ask them to call GEHA at this point. The I.C.Q. (Amber) stated PathologyInc/WCCL sent 3 statements in all within 4 weeks of the service; the last one being my final notice which was received 25 days after service. I only received the last one and called the billing department with insurance info. Since I did not hear from them, I thought they were paid. My insurance was upset at how PathologyInc/WCCL and I.C.Q. are handling this issue. So I have and am filing complaints against Laboratory Corporation of America and I.C.Q. with the Better Business Bureau. bbb.org/consumer-complai... I am also filing with the Office of the Attorney General - fill out the Consumer Complaint Against A Business/Corporation Form against both Laboratory Corporation of America and I.C.Q. oag.ca.gov/sites/all/fil... Finally, I am also submitting the Los Angeles County DA's Office Bureau of Fraud and Corruption Prosecutions Consumer Protection Division Form against both Laboratory Corporation of America and I.C.Q. da.co.la.ca.us/sites/def... I know there are several other consumers out there that are being scammed by these shysters. PLEASE FILE COMPLAINTS USING ONE IF NOT ALL THESE LINKS! I spoke to my attorney - Dispute with Equifax, Experian, and TransUnion as well. PROTECT YOURSELF FROM THESE PREDATORS.

Lavonia was amazing! My young daughter needed bloodwork and was very nervous. She has very tiny…read moreveins and so our experiences in the past were not always great. Lavonia was so sweet and gentle and made us feel welcome. She had excellent "bedside manner" and we had only a few minutes of a wait! My daughter didn't even feel a pinch and you couldn't even tell she had bloodwork. Lavonia is very experienced. I highly recommend her!

From the owner: At Angel’s Touch Lab Solutions, we proudly serve individuals with a wide range of specialized…read morehealth and testing needs. Our comprehensive services include: DOT and Non-DOT drug testing Routine blood work Therapeutic phlebotomy Breath alcohol testing Hair follicle collection DNA And much more What sets us apart? We come to you. All services are available through our convenient and discreet mobile testing option, making the process easy and accessible. Contact Angel’s Touch Lab Solutions today and let us deliver the professional, personalized care you deserve—right where you are.

This establishment has gone down, my appointment was for 11:45am. I started writing this review at…read more1:46pm, I still have not seen the Doctor.

I've had multiple poor experiences here and hopefully will never have to return. Currently I'm…read moretrying to find out why I have unexplained charges from them. I contacted them through the portal and received no response. I called yesterday and selected the option to get a callback. No one called me back. Now I am on hold. This is only one example of the service they provide. I don't have much positive to say about the medical care either.

Very Efficient came to my work place such a easy process and didn't feel a thing thank you…read moreAzana!!!! Highly recommend

From the owner: Mobile certified phlebotomist with 6 years experience. Great with pediatrics geriatrics and hard…read morestick patients.

I was hired in MD for a full time position on 6/25 only to be out of work for a month! I left a job…read morewith benefits for this "wonderful" better paying opportunity to only be told to try to get my old job back bcz this contract fell thru! I am now fighting to get compensation AND looking for a job! Please do not apply to this company! Very unprofessional and non empathetic!

I am the one who played myself even choosing to go here because the reviews told me not to but I…read morejudged the book by its cover and still decided to come here because it's more aesthetically appealing on the outside than some of the other urgent care facilities in the area. This was by far the worst experience I've had at an Urgent Care facility and quite possibly at a medical facility. The positive was that the check in process was smooth thanks to their technology. And that's the extent of the positive. The waiting area while large and open was riddled with tattered paper signs, business cards for realtors and all other types of unrelated paraphernalia. The rooms where you are seen were hands down dirty and you can see that in some of my pictures. The doctor was not professional and the best example I have is him literally POKING an area that I was in to have examined with his BARE FINGER without any warning, which in turn made me SWAT his finger away from me and scream OUCH because it hurt and also because he did NOT have on medical examination gloves! There's so much more I could share but the bottom line is if you're looking for professional medical care in a clean environment then this is NOT the place you should visit.

Trash! Simply Trash! I wish I could give negative ratings because I would absolutely give this…read moreplace a negative 25. The staff is rude, unprofessional, and flat out offensive at times. I don't understand how this place is still in business. Do not... I repeat, DO NOT go here. You'd be better served reading WebMD and taking Pepto Bismol than dealing with this place.

Both Dr. Helbig and Dr. Buechel are wonderful. I've been a patient for several years. They are…read moreattentive to your needs and thorough in their strategy for your treatment. The entire staff is always friendly and quite helpful Gayle L