I think zero star would be more fitting for this place. The receptionists are all very rude. They do not acknowledge you at all and you have to repeat yourself several times before they even attempt to look up at you. To top it off when they talk to you regarding personal matters they're so loud everyone in the room can hear. Terrible attitudes!! read more

I was there for less than half an hour(: Literally just got back for work! The staff was very kind and I had my blood drawn very quickly.

This place is the worst. Do not bring your children here because they are impatient and have no bedside manners. We had larraine or lalaine and she was clearly irritated that my kid was scared to have blood drawn and squirmy. I caught her trolling her eyes and she made no attempt to help coax my kid or easing fears. I'm not sure if it's lalaine or larraine but it definitely started with an L and you will know it's her by the gigantic neck mole on her neck. Do not have your kids blood drawn by the lady with the fake blonde hair and giant neck mole! read more

I'm not the one to make yelp reviews but I only do when it's really needed. Today was one of those days. The reason for my visit was to complete some blood tests for medical research. My brother came in last Thursday for the same reason and told me that he was able to get all his blood tests done with no problems at all. I expected some complications because ordering two of the same blood test (which were very expensive) can seem alarming to the workers at the clinic. So, I didn't mind that the receptionists and phlebotomist were a little confused with my situation. Although I had a very unique request, I just wished the receptionist with red hair would have dealt with the situation a lot better than she did. She had a bad attitude to the point where I felt like an inconvenience to her. Due to the medical research I was participating in, I had to stick around for an hour and check in again for another blood test. So, I wanted to limit my interactions with her as much as possible because I couldn't stand her attitude. My sister was also taking part in the medical research and felt the same about the receptionist's attitude. I'm only giving two stars for my overall experience because of the male phlebotomist that drew my blood dealt with the situation better than the receptionist with red hair did. Although he was just as confused as the receptionist was, he was able to keep his cool and continued to act how a professional would in a situation like this. The only thing I had an issue with him was that I was called up to the front desk to talk about the confusion but as I was standing right in front of the desk, the phlebotomist and the receptionist we talking loud enough for my brother, that was sitting across the small room, to hear and come up to explain to everyone why we ordered two of the same test. Overall, the phlebotomist was very understanding and made sure the labels for the blood tests were done correctly for the research project. Unfortunately, I don't think I would be returning to this LabCorp. I'll be sure to stick to the Chino Hills LabCorp in the future. read more

Very unwelcoming and if you show up on a Saturday they'll just send you somewhere else because you need an appointment which they don't note It when the dr gives you the paper, very unwelcoming and unprofessional read more

The chick at the counter failed to tell me that i have to sign in before they'll call me . she told me to sit down and wait to be called on when they're ready .... and the whole time I'm wondering how the hell they'd know my name? Are they psychics? It was until another knowledgeable and efficient assistant who asked if I need help and "had I sign in?" That I realized they were not psychics nor mind readers... Just an incompetent receptionist.... read more

This was a horrible appointment. Making an appointment meant nothing here. I was here at 1050am for an 11:15 appointment. There was no directions for anyone entering and people in line said "one line for all, appointment or non appointment. After 10 minutes I went through packed doorway and was told there is a separate line for appointments but I had to wait until 11:15, my appointment time, to check in. Meanwhile about 10 people checked in who had no appointments while I waited as the only one with an appointment in the "appointment line. After 20 minutes the girl finally checked me in. AFTER many who had no appointment and will go ahead of us. My 85 year old mother had to use the bathroom and the same girl refused to give me the bathroom key a d told me inside is 2 bathrooms. Yet, we could not go inside untill wewere called. I had to ask a neighboring business for the key to the bathroom.. It's 11:55 and we are still not in. Waiting for everyone who got here after us, who had no appointment to go first read more

After fasting all day it was a relief that they accepted me as a walk-in so close to 5P.M. Their prompt service was much appreciated. My phlebotomist Desiree assured me of her expertise. read more

This place sucks. I hate that my daughter has to come here. I brought her to have some lab tests done and the lady at the front desk told me they did not accept her insurance here. And so began an hour long back and forth calls between her doctor, her insurance and myself. I went up the front desk a second time and she insists they did not accept her insurance here when I just got off the phone with the doctors office telling me this is the lab shes supposed to come to. Well the lady ends up going on break or something I go up to the front desk a third time and she takes the paperwork and signs my daughter in with no problem no question. Wth!! Obviously some employees here dont know wth they're talking about. So here I am going on 2 hours wait time to get my daughters labs done read more

The worst LabCorp location ever. Rude receptionists. If you don't ask, you'll be stuck waiting in the office forever. I don't usually come here but had to this time. I'm deeply regretting it. read more

Worse receptionist ever . I showed up an hour before they closed and she tried to say they were closing and there's 6 people ahead of me. So rude . I work with the public and I never turn away before before closing. So I stayed and saw 2 other people get intimidated and decided to come another day but they were still OPEN. I get coming right at closing but not an hour before . Rude service! read more

Horrible beyond words! Mom had a 3 day sputum test to do. We followed directions to a T. They told me today that her tests were too old and that were were not dated! Yes they are! I dated them 4-18,19 and 20, as per instructions. I took them to lab Corp on the 20th! Now she has to do them again?????? It takes 6 weeks for results, in the meantime she's under quarantine! My suggestion is find a different lab. These people are NOT professionals. read more

The receptionist in the front rude as H*** no hello or nothing she is a blonde girl mexican gal, She shouldn't work here very rude . You need good customer services here . The guy Caucasian was very nice good work ethic they need ppl like him here great job ! read more

this is probably the worst lab ever in inland empire. seriously their service is ridiculously HORRIBLE. first of all they NEVER answer their phone. i called them 3x in a week and nope, never answered. so i decided to just come in on a saturday morning and guess what? the lady in front me rudely tell me there's no way i could get in cause i didnt have any appointment. well.. how am i supposed to know that you need to make an appointment???!!!!! you guys dont even answer your phone! she was like oh you can just drive to other labcorp. like seriously.. no apology.. nothing.. little did she know i am 28 weeks pregnant and i had to drive by myself here and there and she talked like oh no big deal. for a girl who sits in the front.. she had no empathy. i ll never coming back here!!!!!! read more

Horrible service the girls a t the counter call you up by yelling over the counter what they need you for! Show some privacy! Be respectful and wait till the patient gets to the counter before yelling what you need them for! read more

This was my first time at labcorp and I can say I hate it already. Someone coming from a private insurance ( Kaiser) where everything is there when you need it. This is a huge down fall for me! I asked for the day off work today so I can go get my sugar test done that's mandatory when you're pregnant and was told I could not be seen without an appointment!!! They went ahead and gave me a list of other labcorp buildings that are taking walk-ins only ONE was by my area! I went ahead and called to make sure I would be able to go in and take my test since it's a 2 hours process but since it was 9! Already and they closed at 11 they told me no!!. This is very inconvenient! If Saturday's are only by appointments then they need to have that on there website! Which I went ahead and checked the night before. Now I have to miss another day of work another day of pay!! because "they don't take walk ins on Saturdays" read more

I like this place, they make me feel comfortable, always with a smile on their face and asking if I'm ok or If I need anything. The -1 star is for the front desk ladies... Sometimes it feels like they hate their job and they wish you weren't there "bothering" them. read more

I had the worst experience here. I'm still waiting on results after this lab didn't do their job right I had to take my 11 month old for a urinalysis not once but three times since they didn't put the right preservative in the specimen left. I then took my infant there to sample while she was there so their should be any excuse it went from the bathroom to the lab and still it wasn't done right. This test is a extremely crucial result Im waiting on and its been a month. I had to go to their other location. Then the manager called me to let me know they were sorry and there would be no wait time and when I asked if things would be doing it correctly this 3rd time, she was irritated. I had to let her know it was their mistake and Im not at fault. So a month later and Im still waiting on results on my infant. If you have a choice to go to another location I highly recommend you do so read more

Referred here by my primary care physician for blood work. According to their online scheduling website "Appointments are not required", however, when I showed up early on a Sat morning after fasting for 12 hours they turned me away stating that I needed an appointment. They were not willing to work with me at all. They would not help me schedule an appt and would not let me take the appt of the person in front of me who left without being seen. If I could give a zero star rating i would. read more