I came to this labcorp for covid testing for my daughter. The website promises results in 1-2 days. We had issues from the start. Even thought I bought the test online, the requisition never came to my email or the lab. I had to stand at the desk with my receipts for one hour making phone calls to multiple layers of agencies/vendors to fix THEIR computer glitch. The desk clerk, Rosa, was quite gracious trying to help us. It wasn't her fault.
Then, the results of one daughters test were posted, but the other one wasn't. In addition, their customer service centre is closed on Sunday, so there is no one to help. We had to get additional testing elsewhere, for additional cost. The results eventually were posted 5 days later, making them now useless and a waste of $119.
I filed a request for a refund.
I don't think I will use labcorp again. read more