Very quick and efficient office. They are friendly and get you in and out quickly. If you need lab…read morework, come here

This has been my go to lab for years. Their staff do an excellent job and I'm in and out quickly…read more Seldom making an appointment before I go. Today I made an appt, then ran late, but I was still there by 4:10. Was told they were a) packing to move and b) had appts that filled the rest of the afternoon. They apologized and pointed me across the parking lot to the new Mercy Bldg, telling me that was where they were moving to and staff was already there and seeing patients till 5. I got there before 4:30 and was told that they were already closed. I checked the Quest website and it said that location was open till 5. Very disappointed in Quest today. I recognize that I was late to my appt, but was pleased to be directed to a location that could see me. Then the employees at that location told me they wouldn't see me they were closed when their posted hours gave me another 30 min

All very nice. But Dr. Kept insisting i had sinus infection. I kept insisting it was not. He…read morewouldn't listen. CT machine made God awful noise. I jumped a foot. Girl apologized. But that needs to be fixed. Lord knows what this visit is going to cost me ! AND I WAS RIGHT!! NOT A SINUS INFECTION AT ALL!!

There's nothing urgent at urgent care…read more Apparently scheduling appointments mean nothing to total access. Arrived 10 minutes early and checked in. Still waited over an hour just to get back to a room and still waited. Finally spoke to an either RN/NP got an xray and finally saw the doctor. Total visit was 4 hours for a cold diagnosis. At no time were we updated or told it would be some time. I'm thinking they charge by the hour. Simply put, we should have gone some place else. Timeliness 1 out of 10 Compassion 4 out of 10 Customer interaction 4 out of 10

Get an appointment with the app. If you are fasting before…read morethe test- this is very important. Then reward yourself with a quick trip North to Nudo's restaurant for a stack of spring rolls. Do not be like the lady that was complaining to all the waiting room group that she just walk-in and signed up, but is only on "standby". While others (like myself) just signed in an had an appointment... I took the earliest appointment I could with the app last night, but do not believe the appointment is exact... 10:20 am appointment and I was in about 10:45 am. However, the man taking my blood was nice and professional. The only "that sucks" moment was realizing he used tape on my hairy arms instead of the wrap. I asked about the usual urine sample, but he said that was not ordered. Once I got the app and an appointment- the whole procedure is not that bad.

I'm reading several negative comments here. I'll just say that I have used this particular Quest…read morefor many years and never had a problem. Wait has never been long even without an appointment and service has always been good.

I live extremely close to this newer TAUC location. I woke up with some throat pain and was able to…read moreget an 8am appointment for a throat culture. The culture turned out to be negative but the nurse practitioner prescribed Flonase for my congestion. The Flonase was not helpful but everyone was friendly and speedy and they got the job done here. I'm sure I'll be back.

Dr McCollum, Kaili, Melissa and Cole literally saved my life. I am on a business trip and had an…read moreawful migraine attack. I could not stop vomiting and truly didn't know what to do. A colleague recommended this urgent care and I walked out after treatment and fluids feeling so much better that I got to my next meeting. There was not much of a wait and they did all they could to make me feel comfortable. I would highly recommend.

Went early Saturday morning. They were fast and efficient. No small talk she was all about business.read more

I was a walk-in, but there was only 1 other person when I arrived. I checked in on their standing…read morekiosk when I entered. I waited almost an hour. I went to ask at front desk and was told my name was not checked in. I informed her I had completed the kiosk when I entered. She simply repeated that she didn't see my name. She was apathetic and unconcerned and told me I needed to go back to the kiosk and sign in again. I was taken back 10 mins later. The young lady who processed my drug test kindly apologized and she told me they had been having trouble with their computers. DO BETTER, LabCorp. And I would recommend to people to check with front desk after you complete the kiosk to check and make sure your info went through.

Their staff helped me draw blood from a patient in one of the nearby suites. We were doing an FDA…read morePhase 2b clinical study, the patient received and an investigational new drug, and I was unable to get a vein. Two of their staff came over, in October 2016, to help me with phlebotomy of a patient who described herself as a difficult stick. Thanks to their help, I was able to provide good pharmacokinetic (drug concentration in the blood steam) to the sponsor of the study. This type of information is used by the FDA as they review applications for approval of new drugs.

Waited for me and helped me get instructions from my doctor gave me a great cash price because I…read moredon't have insurance. If you don't have insurance or you have a high deductible go here and just tell them you're paying cash.

I just came from having blood work done at this location and couldn't say enough great things about…read morethe experience. I had an appointment so there was little to no wait. The two ladies working were friendly and funny. The phlebotomist was amazing. I literally didn't feel the needle at ALL.

I felt like I was getting my drivers license renewed. Had an appointment, but waited close to an…read morehour. People were leaving in disgust after long waits. I don't know if other offices are run this way but I would stay away from this location.

We were in and out in 20 minutes. Friendly staff always is a plus when having to give blood.read more

I wouldn't recommend this place to an enemy. The staff there were extremely rude in initial…read moreapproach and back in the room where they do the blood work. I also had SEVERAL labs that were ordered, yet the tech decided after being extremely rude that she was only going to draw 1 tube worth of blood and send me on my way. 2.5 weeks later I am now aware thanks to my physician that they only drew and sent 1 of the 5 tests that were ordered. I am almost excited to get a bill from them at this point to wait and see what they try and charge me for. Completely unprofessional and uninviting atmosphere, please go elsewhere to a place that treats patients with some from of respect and save your time, energy, and money.

Made an appointment. I was called back in less than five minutes upon arriving. The phlebotomist…read more(Jameelah) was very nice. I've never had such a smooth needle puncture. I did not even know she placed the needle until she was done! Great experience!

I had Kristal who took amazing care of me, her energy was great and made the experience a 10/10. I…read moremade an appointment online and was called back at the exact time. In and out!!