All very nice. But Dr. Kept insisting i had sinus infection. I kept insisting it was not. He…read morewouldn't listen. CT machine made God awful noise. I jumped a foot. Girl apologized. But that needs to be fixed. Lord knows what this visit is going to cost me ! AND I WAS RIGHT!! NOT A SINUS INFECTION AT ALL!!

There's nothing urgent at urgent care…read more Apparently scheduling appointments mean nothing to total access. Arrived 10 minutes early and checked in. Still waited over an hour just to get back to a room and still waited. Finally spoke to an either RN/NP got an xray and finally saw the doctor. Total visit was 4 hours for a cold diagnosis. At no time were we updated or told it would be some time. I'm thinking they charge by the hour. Simply put, we should have gone some place else. Timeliness 1 out of 10 Compassion 4 out of 10 Customer interaction 4 out of 10

Went early Saturday morning. They were fast and efficient. No small talk she was all about business.read more

I was a walk-in, but there was only 1 other person when I arrived. I checked in on their standing…read morekiosk when I entered. I waited almost an hour. I went to ask at front desk and was told my name was not checked in. I informed her I had completed the kiosk when I entered. She simply repeated that she didn't see my name. She was apathetic and unconcerned and told me I needed to go back to the kiosk and sign in again. I was taken back 10 mins later. The young lady who processed my drug test kindly apologized and she told me they had been having trouble with their computers. DO BETTER, LabCorp. And I would recommend to people to check with front desk after you complete the kiosk to check and make sure your info went through.

The lady with the pink hair (I want to say her name was Ari), was absolutely phenomenal. Friendly,…read morepatient, and a very good stick. I was in and out in a matter of minutes, and the facility was very clean. I highly recommend ArcPoint Labs!

I will start by saying I do not like to give out 1 star to ANY place of business. It has to be…read morepretty bad for me to rate an establishment this rating but my experience should have been negative stars if allowed. I have taken numerous drug tests over the years, and I have never experienced service as disappointing as what I received at ARCpoint Labs. I brought my daughter in for her first drug test after graduating from college, and the experience was unnecessarily difficult from the start. Ari was abrupt, rude, and made us feel as though our presence was an inconvenience. We initially had to leave because we could not wait an hour due to a prior meeting. When we returned, we were told that we needed a different code because it was our second visit. When I asked questions about the code and why the original one would not work, Ari was extremely dismissive and offered no solutions. I asked to speak with a manager, and she told me she was the manager. I found it very concerning that someone in a leadership position would handle a customer concern in such an unprofessional manner. After I asked who else I could speak with, Ari contacted the owner. He was ultimately able to enter the exact same code that initially had supposedly not worked. While I appreciate that the owner resolved the issue, there was no apology, acknowledgment, or accountability from either Ari or the owner. I also specifically asked to speak with the owner, but he never came out to address my concerns. What should have been a simple and routine process turned into an unnecessarily frustrating experience that required multiple visits and escalation just to get resolved. I strongly recommend going elsewhere. There are plenty of places that can provide this simple service while treating customers with basic courtesy and respect.

Get an appointment with the app. If you are fasting before…read morethe test- this is very important. Then reward yourself with a quick trip North to Nudo's restaurant for a stack of spring rolls. Do not be like the lady that was complaining to all the waiting room group that she just walk-in and signed up, but is only on "standby". While others (like myself) just signed in an had an appointment... I took the earliest appointment I could with the app last night, but do not believe the appointment is exact... 10:20 am appointment and I was in about 10:45 am. However, the man taking my blood was nice and professional. The only "that sucks" moment was realizing he used tape on my hairy arms instead of the wrap. I asked about the usual urine sample, but he said that was not ordered. Once I got the app and an appointment- the whole procedure is not that bad.

I'm reading several negative comments here. I'll just say that I have used this particular Quest…read morefor many years and never had a problem. Wait has never been long even without an appointment and service has always been good.

Very quick and efficient office. They are friendly and get you in and out quickly. If you need lab…read morework, come here

This has been my go to lab for years. Their staff do an excellent job and I'm in and out quickly…read more Seldom making an appointment before I go. Today I made an appt, then ran late, but I was still there by 4:10. Was told they were a) packing to move and b) had appts that filled the rest of the afternoon. They apologized and pointed me across the parking lot to the new Mercy Bldg, telling me that was where they were moving to and staff was already there and seeing patients till 5. I got there before 4:30 and was told that they were already closed. I checked the Quest website and it said that location was open till 5. Very disappointed in Quest today. I recognize that I was late to my appt, but was pleased to be directed to a location that could see me. Then the employees at that location told me they wouldn't see me they were closed when their posted hours gave me another 30 min

Any Lab Test Now is an absolutely phenomenal alternative to the traditional perils of Quest…read moreLaboratories or LabCorp. You simply call and make an appointment, walk in (there's nobody inside but you), and you pay $25. That's all. You get the whole testing center to yourself essentially, and are in and out in under 10 minutes. No stuffy waiting room full of sick elderly people and toddlers, just get your blood drawn and leave. My tech was Ari and she was super kind and patient. I will definitely return to ALTN before I ever set foot in a Quest Location again!

From the owner: Any Lab Test Now support direct to consumer lab testing which is quick, convenient, confidential…read moreand economical without a physician order required.

I just came from having blood work done at this location and couldn't say enough great things about…read morethe experience. I had an appointment so there was little to no wait. The two ladies working were friendly and funny. The phlebotomist was amazing. I literally didn't feel the needle at ALL.

I felt like I was getting my drivers license renewed. Had an appointment, but waited close to an…read morehour. People were leaving in disgust after long waits. I don't know if other offices are run this way but I would stay away from this location.

I am a toxic exposure veteran. Did 12 of my 15 months in Iraq at the Al-Tuwaitha nuclear complex…read more I am full of heavy metals and chemicals from this as well as burn pits operated in theater. VA failed me for 14 years trying to uncover what was happening to me as my health declined. Dr. Gerlach has worked with me on an aggressive detoxification protocol and hyperbaric oxygen. These treatments have been nothing short of life changing and has greatly improved my quality of life and probably has extended my life as well. Highly recommend. See my before and after treatment photos below.

Seth has helped my family and I more times than I can count. His wisdom and knowledge has made me a…read morehealthier person. He has a way of communicating to others in a way that doesn't make you feel overwhelmed. I have a lot of supplements in my arsenal that he has recommended over the years. My health has significantly improved and my habits as well after following Seth's tips. I love that he is a family man and loves the Lord. Thanks Seth for speaking the truth and coming back better after being silenced. I would have never learned so many holistic tools and protocols if it wasn't for you. Thanks for backing up everything with data/studies and being kind to all in the process. I have shared so much information to my friends and family that I have learned from Seth. He shares great products with discount codes to save money. That helps a lot. Thanks again Seth for keeping us healthy and thriving in this life!