What an awesome facility! I am a big fan of total access because they provide true quality care and…read moreusually know more than most emergency rooms or doctors. This facility was so clean. I was greeted by the front desk staff with a smile and compassion. You could totally see that they loved where the work. I broke/dislocated my toe the previous day and by the time work was over I knew it was time to get it looked at and of course my GP is impossible to get into. The tech was very prompt and had an awesome attitude! He was easy to talk to and very nice/personable! He was one of the two techs I saw while there, his name is Rogan, I can't remember the other name but they were dynamite! The PA was absolutely amazing. He explained everything and was so nice and helpful! He gave me great specific instructions and great referrals. He didn't make me feel like I was making a big deal out of nothing like some places do. The doctor who stopped in was also SO professional and nice! I highly recommend this facility if not for the staff alone, but the extremely clean and well stocked facility. Can't go wrong with this location!

All very nice. But Dr. Kept insisting i had sinus infection. I kept insisting it was not. He…read morewouldn't listen. CT machine made God awful noise. I jumped a foot. Girl apologized. But that needs to be fixed. Lord knows what this visit is going to cost me ! AND I WAS RIGHT!! NOT A SINUS INFECTION AT ALL!!

Thur, March 12 afternoon MD Experience. Went in for a visit…read moreafter having an accident. Dr started out the visit by saying " it's your fault for the accident, you're fine, before even checking me." Stated who's fault is it that you fell in cement" Wow, talk about Medical Gaslighting " seems like he had a chip on his should said he worked in farming equipment and had surgery so I should be strong and fine like him."Refused to do a through Exam, or X-rays, did not care about my well-being , did not take it seriously,... If you are a woman I suggest not going here if you want to receive equal care.

I just left Creve Coeur's urgent care on Olive and the whole staff was very very kind and made me…read morefeel so comfortable! Thanks everyone

I have been a patient of Central West Healthcare since 1998. The compassion and expertise exhibited…read moreby the staff is unequaled, which explains my 23-year relationship with the practice. You will not find a more qualified and caring group of professionals anywhere in the Midwest. Thank YOU, Central West, for taking such good care of your patients!

I have been a patient of Dr. Parks for more than 20 years. Dr. Parks and his staff combine state of…read morethe art medicine with a compassionate patient demeanor. In all the years I have been fortunate to be under the care of Central West healthcare, not once have I felt compelled to seek an alternative. Give Central West Healthcare a chance and I assure you that you will be grateful for the decision.

Super grateful for the concept of a walk in ENT clinic. I had my first (and hopefully only)…read moreconstant vertigo attack and had no idea what to expect/ what was happening. Being able to get (basically) immediate care was really great. I joined the waitlist online and made my way there when it was my turn. They started me out with a hearing test, and then I met with the doctor. She prescribed me with some meds to try to help the problem, and gave me a couple of possible causes for my attack. It was still so early, so it was hard to eliminate all of the possible factors. I do wish I was given a print out and more information, as I think it would have been helpful for my future appointments at other doctors, but I walked out empty handed. I continued to have problems and called again the next day. The doctor was pretty prompt in calling me back which I genuinely appreciate. All in all, it's a solid service given what it is- walk in. Front desk was really helpful, and everyone was really kind.

Previously, I gave a 5 star rating, about 2 years ago or 2024…read more Today, I called and was told to set up an appointment on their website. As I wanted to be seen to have my ears cleaned, I thought it would be easy. The website was a no go, as the staff would have seen me in a week. So I dropped in or walked in as they now allow. The walk in process ended up taking about 60 minutes. Not terrible, but not exactly as expected. As I will be traveling and not back in town for a while, I wanted to get this done. I suggest and will do in the future, schedule with ample time and will see if that is any faster. The concept is great, but not well ex