Arrived on time for appt for rapid antigen test for end of day. Waited only 30 minutes after appt time. Staff were super friendly and assured me both the rapid test sample and pcr sample they took were covered by insurance. Made appt for self and another but somehow there were 3 appts in their system for the other person and 0 for me but they were able to import my info so test results have each of our names.
Had symptoms but also travel scheduled so test results needed to include relevant info in order to be accepted for travel. Specified as such in their online portal but results did not include necessary info. There is a phone number to call so will have to call to get necessary info considering test result allows travel.
Update: received test results within 2 hrs but they didn't have time collected. Called 8442639994 option 2 right when they opened at 9 and after 25 min on hold the nurse said she'd add it and in 10 minutes got an updated copy w everything I needed. Once again, very friendly and helpful. read more