Woke up feeling terrible and decided I needed to see a doctor. I checked in for my appointment and…read morewas able to get in within about an hour and a half of waking up. There were some issues with my insurance, but the front desk staff helped resolve everything quickly. Dr. Glaser was great and very efficient. She assessed me right away and got me the help I needed. They even provided on-the-spot medicine for all of my issues.

I recently had to go to Total Access Urgent Care for an eye infection. I called the facility to see…read moreif they could help me and received an appointment to arrive in about 30 minutes. Once I completed the paperwork, I was seen and released within 30 minutes. Great medical care and customer service. The facility was clean. Hopefully, I won't hurt myself again, but if I do, I'll go to Total Access Urgent Care!

Timely appointment and effective techs at this location. I will use them again. They have been the…read moredame for me in the past as well.

I always schedule an appointment online. Easy process. Today my wait and service time were a bit…read morelong, about 30 minutes. Labcorp was quite busy and the labs my doctor ordered took several minutes to print out, label and required my signature. The lady who collect my blood was nice, explained the delays and accessed my vein with one stick. My experience was good. No complaints.

I used to love this place. There is one provider who I still love, but when my kids or I don't get…read moreto see her, it's marginal at best. My last visit, however was horrendous. I have an MRI confirmed labral tear plus impingement in my hip. I also have hypermobile Ehlers-Danlos Syndrome, among other things, which makes my joints unstable and pop out of place, plus puts me at a much greater risk for injury. While trying to step on the leg with the labral tear, the leg collapsed, causing my hip to sublux, my knee collapsed and jerked sideways with my kneecap shifting one way and my femor going the other. It hurt like hell and both joints swelled and became discolored. I tried to nurse it at home because females with pain, especially chronic pain are treated like sh*t at ERs and UCs. Even with taking the Norco I already had at home, the pain got worse so I couldn't sleep or walk and I had a big flare up of migraine and occipital neuralgia. I was in so much pain from all of these things, so I finally decided to go to TAUC because I knew they could do imaging to check for worsened/additional injuries, and knowing I had an MRI confirmed tear in my hip labrum (among other issues) so they couldn't try to tell me there was nothing wrong. I was mistaken. Dr. DeLucia was hostile the minute he walked into the room, asking "Why are you here? What do you expect me to do? I'm not giving you any meds." I calmly explained that I had a tear in my left hip and that I was concerned that I worsened the existing injury and also injured my knee. I explained that I even took the Norco that I had at home, but when it didn't help like it normally did, it made me wondered if I caused further injury. I tried to pull up the MRI report confirming the labral tear and he said, "I don't need to see it, it doesn't matter." He walked over, sharply jerked my hip & knee back and forth and the pain was so severe that I shrieked and tried to jump off the table to get away. He said, "Other than the pain you claim you have, there is nothing that indicates any issue." He ordered zero imaging to back that claim up, didn't even raise my pant leg to see the swelling and discoloration. He asked why I didn't just go to my PCP (It was the weekend) he challenged my allergy to steroids that was diagnosed by my Dr after anaphylactic symptoms, plus they are contraindicated in patients who have my health issues, and told me that "if I thought I really had pain I should see a pain management dr. When I told him that I DID have a pain management Dr, he goes, "Oh yeah? Who?" and after I told him the name, he says, "Hmmm, that's funny that I have never heard of him." He walked out saying there was nothing he could do for me. And the biggest problem was when he flat out lied in my chart and said, "Patient asked for Norco by name." I absolutely did NOT, I told him multiple times that I had it at home and had been taking it at home and only came in because it was less effective than usual, making me wonder if I had worsened my existing hip injury as well as causing new injury to my knee. Dr. DeLucia was hostile, careless, spiteful, and FLAT OUT LIED in my chart. Honestly, he's lucky that a bad review is the only action I decided to take after that visit.

Billing issues were resolved in a timely and reasonable manner. We are a repeat and valued…read morecustomer of Total Access Urgent Care.

Quick, easy, efficient. Had results within a week. Minimal wait - was in and out quickly. They even…read morestayed open to make sure I was taken care of promptly.

online registration was ridiculous. Customer service was rude. Waited forever because there was…read moreonly one person working. We weren't going b in order because none was checking anyone in

I have been to these Total Access Urgent Care Testing Centers all over town. If you watch their…read morewebsite throughout the day sometimes they have cancellations and you are lucky enough to get in. This is what happened here! I got a covid test, was negative, and was on my way in about 20 minutes. Everyone who works at these places is so nice.

Clean, fast, efficient! I made an appointment and was in the room moments after my arrival. I'd…read morealready recommended this facility to an out of town friend, who became ill while visiting. He thanked me and it was the best experience he'd ever had with an urgent care.

Clean and quick but if the internet goes down they should notify you ahead of time when you have an…read moreappointment. We walked in 30 min ahead of schedule. They sent us to Mercy Quest across the street our scheduled appointment did not apply so we had to go on the waiting list. Such crap!!! When you have other appointments secheduled for the day. Just send out a text message to let people know so we can plan accordingly.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

I'm not a fan of getting blood drawn but the lady, in the flower room, made my visit so calming…read morethat I hope I get her each time. I recommend making an appointment rather than just walking in. I got there 5 min before, checked in and was called within 5 min of waiting and the waiting room was packed. The flower room gave off positivity and well being. It definitely took my attention off of the blood draw. The technician (started with a J) was so nice, attentive, talked with me and before I knew it, it was done. I also noticed I did not bruise after it so yet another positive.

I made a 10:30 appointment at this Quest. Got there at 10:20, was expecting to be seen 10:35ish as…read morethey're usually 5 or so minutes behind. Nope, they have a full waiting room and the lady said they were behind... okay, I sign in and wait in my car. Now the clock hits 11:00, and it's 30 min past my appointment time. I walk inside and the same lady tells me that I'm #8th up. Okay, 8 people shouldn't take that long, right? Well, now it's 11:30am, an hour after my appointment, and the woman tells me they have to cancel my appointment due to low staff and too high of volume of walk-ins. I asked her why they aren't prioritizing appointments like walk-ins like the Kirkwood location did, and she told me "every location is different, you can leave now". I drove 25 minutes, waited an hour, just to be told to leave... I will never and I mean ever, use Quest labs again. What a joke and waste of time!

Cleanest lab I've been in by far. Not crowded or dirty. So many others facilities are scummy…read more Christine drew my blood and did an exceptional job. Didn't even feel the stick and got several vials collected. I'm 47 and got a lot of blood drawn. Coming back here for sure.

I made an appointment but when I got there, everyone at the check in kiosk was having issues. It…read morewas a long wait just to check in! Then I get a message at the check in that my appointment cannot be found and the next suggested time is one hour. That's 70 minutes after my scheduled appointment. What is wrong with Quest??? They used to be decent service but now it's a total mess.

Expectations Ultrasound is wonderful! My husband and I were able to get a same-day appointment,…read morewhich was really nice because both of our schedules are rather busy. When we walked in, we were greeted by Wendy (one of the owners). She was so sweet and had great bed-side manner. She made us feel really comfortable as she checked me, not making me feel rushed at all. She really made it feel like she cared about us and our baby and didn't treat us like "just another appointment." She pointed out all of the limbs, heart, brain, etc (that sometimes may be difficult to spot, especially for first-time parents like us). We would HIGHLY recommend Expectations to anyone desiring an elective ultrasound, as they are extremely personable and friendly. Thanks for such a positive, amazing experience Expectations! We will definitely be back if we have another :)

This morning place is incredible. I purchased Packages in the second and third trimester. This is…read morethe best place in Missouri. The owner is the kindest woman. Unfortunately, I am used to dealing people that are jaded by their job but not her. She really made us feel that our experience was special. The place is beautiful with a cozy home feeling and relaxing lighting, terrific prices, and I was able to take my four kids and husband to watch!I love love this place and cannot that enough.