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    Quest Diagnostics

    1.8 (5 reviews)
    Closed • 7:00 am - 4:30 pm

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    Total Access Urgent Care - Hampton

    Total Access Urgent Care - Hampton

    3.2(38 reviews)
    11.6 mi•The Hill

    I've been using TAUC for several years now and for several reasons…read more Firstly, they're affordable, regardless which kind of insurance I was carrying (or none at all) they discount their services and only request payment if you have a copay. After that, they'll work with you on paying your invoices. Secondly, and a near tie to the firstly, despite or in spite of the affordability, all the locations, this one included, offer EXCEPTIONAL CARE with nurses, physicians, and technologists who want to help you get better and put their patients first. It's also quite clean. Not hospital clean, cleaner! I've been to hospitals and other urgent cares before where I thought about whether I'd get more sick by being there. Not at any of the TAUC that I've utilized. Another advantage to TAUC, this location I know, not sure if it's true for all of them, they have X-ray, CT, blood and urine testing, all the amenities of an ER without the tired, rushed docs and nurses and without the huge scary bill. You can honestly come here for anything from cold and flu to broken bones to I don't know what's wrong with me. Summary- if you need urgent care, go where they care. Affordable, professional, and close to your home. Ya I sound like a commercial, but this is why I'm loyal to this urgent care chain.

    I chose this urgent care because of the excellent reviews, which makes my experience even more…read moredisappointing. When I arrived, I explained that it felt like something was stuck in my throat or airway. I was told - verbatim - that they "wouldn't touch me with a 10-foot pole." That was shocking and unprofessional. Instead of evaluating me, they immediately directed me to the ER. The ER visit ended up costing me $800, where I waited about two hours only to be prescribed amoxicillin - something the urgent care could have easily done themselves. Later, when I saw an ENT, I was told my symptoms were due to acid reflux. My symptoms had already been present for three days, so it clearly was not an emergency airway obstruction. It's frustrating that neither the urgent care nor the ER considered reflux as a possibility before escalating the situation. Being told they "didn't want to take my money" feels ironic, considering I was sent somewhere significantly more expensive for essentially the same level of care. I would not recommend this facility. Patients deserve to feel evaluated and respected - not dismissed.

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    Quest Diagnostics - laboratorytesting - Updated October 2026

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