By far the easiest and least painful blood draw I've ever had. No need to worry about getting…read morebutcherd here.

Had an appointment scheduled for 8:30 in the morning. Parking lot was packed. Found a spot near the…read moredoor. Raced in to check in at the electronic reception in the wall. Put in pertinent information & took my seat. Waiting room was packed, found a. seat, sat down. Waited about 15 minutes. Finally get called to come in the back. The woman who waited on me was very sweet. She wanted my credit card immediately, in case my insurance wouldn't pay the bill. I was kind of shocked. Haven't been here in a while & this seemed so out of line. But, she's just doing what she's told to do. She is very adept at drawing my blood & I don't feel the needle going in. 3 or 4 vials later & I am out of there. Band-Aid on & I'm gone. With this many people, in this building, they do a good job!

I'm not a fan of getting blood drawn but the lady, in the flower room, made my visit so calming…read morethat I hope I get her each time. I recommend making an appointment rather than just walking in. I got there 5 min before, checked in and was called within 5 min of waiting and the waiting room was packed. The flower room gave off positivity and well being. It definitely took my attention off of the blood draw. The technician (started with a J) was so nice, attentive, talked with me and before I knew it, it was done. I also noticed I did not bruise after it so yet another positive.

I made a 10:30 appointment at this Quest. Got there at 10:20, was expecting to be seen 10:35ish as…read morethey're usually 5 or so minutes behind. Nope, they have a full waiting room and the lady said they were behind... okay, I sign in and wait in my car. Now the clock hits 11:00, and it's 30 min past my appointment time. I walk inside and the same lady tells me that I'm #8th up. Okay, 8 people shouldn't take that long, right? Well, now it's 11:30am, an hour after my appointment, and the woman tells me they have to cancel my appointment due to low staff and too high of volume of walk-ins. I asked her why they aren't prioritizing appointments like walk-ins like the Kirkwood location did, and she told me "every location is different, you can leave now". I drove 25 minutes, waited an hour, just to be told to leave... I will never and I mean ever, use Quest labs again. What a joke and waste of time!

Clean and quick but if the internet goes down they should notify you ahead of time when you have an…read moreappointment. We walked in 30 min ahead of schedule. They sent us to Mercy Quest across the street our scheduled appointment did not apply so we had to go on the waiting list. Such crap!!! When you have other appointments secheduled for the day. Just send out a text message to let people know so we can plan accordingly.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

There is a Quest at my doctors office. Quest quite frequently will not send anyone out to staff it…read moreso you never know if they will be there. I go to the office before my appointment because the lab closes at 4pm. I went back to get my labs drawn and there is a sign that looked like it was written in crayon that they closed at 3pm today. They make their own hours and days they are working. So I will not be getting labs because my insurance makes me go to Quest and I am not going to keep taking off of work because they don't care about patients. This is the second bad experience I have had with them. I'm done.

Quick. Wait time less than 10 minutes. Painless blood drew. Friendly staff.read more

I had a great experience. I walked in, chatted with their friendly desk staff and was able to fill…read moreout paperwork and get taken back for care very quickly. After seeing the doctor, I was able to get my prescription in the office. I was definitely in and out in about 30 minutes. I will come back if I ever need to!

Stopped in to get checked for the flu before leaving the country as it's been going around our…read morehouse pretty badly. Saw Dr. Jasper- super nice and proactive. Called in an Rx even though I was negative for us to take with just in case. Such an easy in and out!

I used to love this place. There is one provider who I still love, but when my kids or I don't get…read moreto see her, it's marginal at best. My last visit, however was horrendous. I have an MRI confirmed labral tear plus impingement in my hip. I also have hypermobile Ehlers-Danlos Syndrome, among other things, which makes my joints unstable and pop out of place, plus puts me at a much greater risk for injury. While trying to step on the leg with the labral tear, the leg collapsed, causing my hip to sublux, my knee collapsed and jerked sideways with my kneecap shifting one way and my femor going the other. It hurt like hell and both joints swelled and became discolored. I tried to nurse it at home because females with pain, especially chronic pain are treated like sh*t at ERs and UCs. Even with taking the Norco I already had at home, the pain got worse so I couldn't sleep or walk and I had a big flare up of migraine and occipital neuralgia. I was in so much pain from all of these things, so I finally decided to go to TAUC because I knew they could do imaging to check for worsened/additional injuries, and knowing I had an MRI confirmed tear in my hip labrum (among other issues) so they couldn't try to tell me there was nothing wrong. I was mistaken. Dr. DeLucia was hostile the minute he walked into the room, asking "Why are you here? What do you expect me to do? I'm not giving you any meds." I calmly explained that I had a tear in my left hip and that I was concerned that I worsened the existing injury and also injured my knee. I explained that I even took the Norco that I had at home, but when it didn't help like it normally did, it made me wondered if I caused further injury. I tried to pull up the MRI report confirming the labral tear and he said, "I don't need to see it, it doesn't matter." He walked over, sharply jerked my hip & knee back and forth and the pain was so severe that I shrieked and tried to jump off the table to get away. He said, "Other than the pain you claim you have, there is nothing that indicates any issue." He ordered zero imaging to back that claim up, didn't even raise my pant leg to see the swelling and discoloration. He asked why I didn't just go to my PCP (It was the weekend) he challenged my allergy to steroids that was diagnosed by my Dr after anaphylactic symptoms, plus they are contraindicated in patients who have my health issues, and told me that "if I thought I really had pain I should see a pain management dr. When I told him that I DID have a pain management Dr, he goes, "Oh yeah? Who?" and after I told him the name, he says, "Hmmm, that's funny that I have never heard of him." He walked out saying there was nothing he could do for me. And the biggest problem was when he flat out lied in my chart and said, "Patient asked for Norco by name." I absolutely did NOT, I told him multiple times that I had it at home and had been taking it at home and only came in because it was less effective than usual, making me wonder if I had worsened my existing hip injury as well as causing new injury to my knee. Dr. DeLucia was hostile, careless, spiteful, and FLAT OUT LIED in my chart. Honestly, he's lucky that a bad review is the only action I decided to take after that visit.

Billing issues were resolved in a timely and reasonable manner. We are a repeat and valued…read morecustomer of Total Access Urgent Care.

I chose this urgent care because of the excellent reviews, which makes my experience even more…read moredisappointing. When I arrived, I explained that it felt like something was stuck in my throat or airway. I was told - verbatim - that they "wouldn't touch me with a 10-foot pole." That was shocking and unprofessional. Instead of evaluating me, they immediately directed me to the ER. The ER visit ended up costing me $800, where I waited about two hours only to be prescribed amoxicillin - something the urgent care could have easily done themselves. Later, when I saw an ENT, I was told my symptoms were due to acid reflux. My symptoms had already been present for three days, so it clearly was not an emergency airway obstruction. It's frustrating that neither the urgent care nor the ER considered reflux as a possibility before escalating the situation. Being told they "didn't want to take my money" feels ironic, considering I was sent somewhere significantly more expensive for essentially the same level of care. I would not recommend this facility. Patients deserve to feel evaluated and respected - not dismissed.

Literally went in for a procedure that could have been completed in office and was told to bath and…read morelet an INFECTED abscess drain on its on. Now headed to the ER. I wrote a review and someone called with excuses on why I wasnt taken care of. Definitely wasted $190 and left in more pain

After reading other reviews, I was a bit hesitant to go to this office. But they are five minutes…read morefrom my house so I decided to go. The staff couldn't have been more nice! I had a little trouble trying to work the check-in screen & a tech came out and said, "I see you are having some trouble, let me help!" Then when my time came, a different tech came out and was super pleasant. While checking me in, another patient had a mini problem & she went to help him (after apologizing to me for my wait). She was so kind to the senior citizen (who was embarrassed) and put him at ease. My visit was easy, fast and the techs were wonderful. Maybe they have an entire new staff from the group others were complaining about. My experience couldn't have been better!

They let my wife pass out and didnt help her get better after a test. They didn't offer any help in…read moregetting to her car or with my daughter during her time there. Don't get here under any circumstances. Would give it a zero if I could

The company has no interest in providing quality care. I took sleep study and after 27 days had…read morestill not received the results of the study. I called and they indicated the results were available. Not sure when I would have got them if I had not called. Person tried to justify that this is exemplary service. Terrible place to have a sleep study done. Horrible follow up and very poor attitudes. Lowest rating is a one...they earned it with their cavalier attitude to patient care. They are too busy to provide quality care is their justification.

Excellent service! Nice people who understand what is needed to help you get a good nights sleep.read more