I really like to go to this location because the staff are experienced, friendly and as efficient…read moreas they can be. I had a 9am appointment which takes months to make. Only 2 employees showed up for work and my 9 turned into a 9:30. I do not blame staff who did the best they could. Hire more people. Have an incentive. We don't want fishing for veins. No and that's why we come here. Both women know how to draw blood .

Whenever I come here, which is quite often, I have a really bad experience. The staff are rude to…read moreme and borderline incompetent, not knowing how to access basic information on their computers. I have had them correct me and say I only have one lab, and I have to tell them to check again and then oh never mind there are two labs whoops. Multiple times. Also, I use a preferred name instead of my legal name and they have never once used my preferred name, even though it shows up on all my records and shows when I check in. If this place wasn't 2 minutes from my house I would never come back, but unfortunately I have to suffer through. the nurses themselves are all very nice though and the place has a lot shorter waits than other labs i've been to. I just wish the people at the front desk were better at their jobs and cared more about respecting patients.

I would give this place a -100 if I could. I'm not someone who usually leaves negative reviews, but…read morethis experience was unacceptable. The staff was rude and unprofessional. I was only 5 minutes late for my appointment, and instead of any flexibility, I had to register as a walk-in. Even though there were only two patients before me, I waited 40 minutes with no communication or accountability. When I asked the lab technician if I should make another appointment, she dismissed my question and rudely said I could "do whatever I want" while laughing. Very disrespectful behavior. I've also had issues before where they claimed they couldn't find my lab slip, but my doctor's office was able to locate it immediately. The overall service here is poor, and I would not come back if my insurance covered other labs.

Was taken for blood draw at appointment time. Technician did a great job as my veins can be…read moredifficult. Felt heard when i encouraged her to draw from hand rather than arm and she went with my suggestion. Polite, efficient, quick.

This office is very organized and the staff moves everyone along. However the phlebotomist that…read morework there drawing your blood may not be very well trained because my husband and I both had terrible bruising and pain afterwards. I usually never bruise so just watch out for the jab.

I went to Labcorp in Robbinsville for the first time. I was surprised at how efficient they were…read more The waiting area and rooms were very clean and neat. I was in and out of there in under 30 minutes. The staff was professional and competent. Our Phlebotomist, Stephanie was top notch. There was no pain, and she was fast, polite, and efficient. I would recommend this office to anyone in the area in need of labwork.

This laboratory is an adjunct to the PennMed Medical offices at the same address. My primary care…read morephysician is on the second floor of this facility. As part of my annual physical, blood and urine samples were required in advance of that appointment. What an amazing convenience to be able to have this preliminary work done in the same location, and be confident the results will be in my file, and in my email inbox before meeting with the doctor. Compared to Lab Corp and Quest, PennMed's Outpatient Laboratory maintains all records in house and their appointments are on time. Their phlebotomists are as skilled as the other places, but they also have other staff present for check-ins and question answering, while those other places are always one person operations with a way too busy nurse running around doing everything by herself. This office feels more comfortable, and at the same time, more professional. So nice for something medical to become more simplified and convenient, rather than the contrary in this modern age of medical anxiety and confusion. This office is definitely a major improvement.

Nadia drew my blood without a pinch. No pain! My veins are small but she did a great job finding…read moreone quickly!

This place should be closed because the people are rude and inconsiderate. They are never prepared…read moreand also jamming people. If you have appointments you won't be able to be seen in time if you have work you will Late. Please consider going other place because this place will waste your time. The office staff need to be trained to hand better and also provide quality service

People were very rude! Will never go there again. I have…read moreAetna insurance but they wanted payment up front.

1) Quest is so easy to use. Online appointments through the app, a QR code that I don't even need…read morebecause I get a text the morning of my appointment that I just click on to check in. Once inside, my appointment is on the TV screen so I can see how many people are before me. 2) Quest is clean, quiet, comfortable, and calming. 3) The phlebotomists are gentle, skilled, courteous, and 100% professional. They explain every step and I barely feel when the needle goes in. 4) Results come back fast, generally within a day or two for routine blood work. 5) I've used Quest for decades, starting back when they were just a first come first served walk-in operation. They were OK back then, but digitization has improved things exponentially! 6) My only quibble is since there's no receptionist anymore, there doesn't seem to be an easy way to ask a question or report a problem. This hasn't applied to me (yet) but I've occasionally been there when someone's waiting to be seen and has an issue they'd like to talk to someone about.

Hours and hours wait for a blood draw. HOURS!!! RIDICULOUS!!…read more Avoid this location like he plague

I went there today for blood work for my job. I scheduled an appoinment thinking I'll be in and…read moreout. When I got there, I told the woman at the window I had a 10:15 appt. She said, "they'll call me and I should have a seat". The waiting room was overcrowded along with a very long line. Next thing I know 30 mins goes by, I hear names being called at isn't mine. I over heard another staff say, they were about to close. I walk up to the window. It almost 11 am now. I told them I had a 10:15 appt and I didn't hear my name being called. The first staff I speak to when I walked in, says,"Oh I wasn't calling appointment name!?" Another staff then look online found my confirmation appt and I then had my blood drawn. The nurse was in such a rush drawing my blood I was uncomfortable the whole time. Such poor customer service, NEVER AGAIN.

xrays good or bad depends which location The Hopewell hospital has a longer process to get an xray…read moreeven if its scheduled. You have to see one desk, then go across hall to another office, talk to lady at front desk, then wait for another person to take you to a room to get information then you go back out of office to lady at desk to and wait for your turn. The Hamilton location you just go to the desk on one side give your script, or if they already have it in system per your doctor tell them but it seemed to aggravate the first girl. the rest of the staff on the other side and taking xrays were super nice and it was less complicated.

Buyer beware! I went to get my arm xrayed at the beginning of April and was charged over 10k!! I…read morewon't wind up paying it all because of insurance but am still on the hook for over 3K. The actual xray was done well and the technician was very professional. However, the check in process was extremely cumbersome. It took longer to check in than it did for the actual xray! Don't go to this facility for xrays unless you like paying like 10 times what others charge for the same service!

I had a great experience getting my blood taken by Erica. I usually have a terrible time finding…read moresomeone who can find my vein and draw my blood easily. Erica was quick, kind and gentle with me. And she got my vein on the first stick!

Worse attitude i have ever seen. I was given an appt. for 9/2 at 10:30, arrived on time, no one…read morethere. note on door said office will be closed on 9/3,not on 9/2. tried to reschedule and good not get thru. Went today, and was told 9/2 was her day off. Made me wait for 1/2 hour while she was doing something else. why would she schedule me for her day off? needs an attitude adjustment. talked to people who go there and they agree.

wait time is short; not having to rush to get to work.There is a board showing when your turn is…read morecoming; check in was quick.

Quick service. Clean office. Nice workers. Called me from my car for blood work; good qualified…read morestaff