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    Quest Diagnostics

    2.6 (18 reviews)
    Open 6:00 am - 2:30 pm

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    The "Receptionists."
    Jerry P.

    Due to a chromic illness that requires my blood to be drawn every few weeks, I'm VERY familiar with collection labs in the area. The staff at this location was very disorganized and frantic when I brought my sons in for their routine bloodwork and urinalysis. After getting their results back, some of the results are odd enough for both of them that our pediatrician is recommending a redraw at a different location. Additionally, this is the only location I've been to where speaking to a receptionist to check in isn't even really an option, there are check in kiosks and a locked door to the back. I saw an older couple having difficulty with the kiosks when we were called back, and no one would even acknowledge their presence as they came to the door to get us. By the time we were done, they were gone. Not sure if they ever got any help or if they just gave up and left. At least the back area appeared to be clean and sterile, and the phlebotomists seemed to be following all PPE and universal precaution procedures, so a generous "doing what's legally required" bonus star there.

    Renee M.

    I have really good veins in my arm so it's hard to screw up when taking blood. So when they prick me to take blood, if it hurts I know I'm gonna have a bruise. Well I went in on Tuesday, and this is what my arm looks like on Friday.

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    2 months ago

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    3 months ago

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    3 years ago

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    6 months ago

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    2 years ago

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    2 years ago

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    7 years ago

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    Quest Support

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    9 years ago

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    9 years ago

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    5 years ago

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    14 years ago

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    5 years ago

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    Quest Support

    Thank you for sharing this feedback, Ruth!

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    14 years ago

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    7 years ago

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    10 years ago

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    9 years ago

    The people here are very efficient, considerate and nice. I usually get in and out in less than minutes.

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    8 years ago

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    Ask the Community - Quest Diagnostics

    Capital Health Systems

    Capital Health Systems

    (8 reviews)

    Buyer beware! I went to get my arm xrayed at the beginning of April and was charged over 10k!! I…read morewon't wind up paying it all because of insurance but am still on the hook for over 3K. The actual xray was done well and the technician was very professional. However, the check in process was extremely cumbersome. It took longer to check in than it did for the actual xray! Don't go to this facility for xrays unless you like paying like 10 times what others charge for the same service!

    The pandemic has put delivery of medical services in catch-22 overdrive. Wait in the parking lot,…read morecall, no we'll call you, answer ten Covid questions, remember your insurance card and retrieve your loved one under the gold awning, only when we tell you. And did we already stress the importance of the damn insurance card because... we want to get paid. I deliver the patient hermetically sealed in bubble wrap and head out to cool my heels at the local mall for two hours while they were put through the gauntlet of tests and procedures by a faceless army of technicians and care coordinators all I'm sure representing a distinct cost center and link in the wellness revenue chain. When we're done, we'll call you to retrieve the "financially obligated" (patient is so passé) under the gold awning. Don't get ahead of yourself buster, we'll call you. My two hour food court exile over, I return to find the gold awning and circle the facility until air traffic control clears a landing slot. The call comes, they'll be out in exactly seven minutes. Flaps down, I approach the awning and wait. Seven minutes turn to twenty and I'm getting disapproving body language from the orderlies who are apparently paid to be disapproving. Why are you here? I don't know, waiting here with a Panda Express time bomb in my stomach just felt like a day worth living. Well she'll be out shortly, she's just settling the bill (Genius, extract payment before the drugs wear off.) Just another tale from the bowels of corporate medicine. The Capital Health Leviathan moves on. Next. Two stars for the privilege of participating.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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