"2-3 hour wait...our system has been down for the past 2 weeks...texting notifications not working so wait here" No seating and no ability to wait elsewhere. People fasting for 12 hours told they have to wait ANOTHER 2-3 hours. This quality care awaits you. read more

Labcorp - Labcorp lobby - Laboratory Testing Near Me - Henderson, Nevada

So I wasn't keen on returning to this Labcorp (last time they made me wait more than 45 minutes despite having an appointment) but my experience was much better on my recent visit. This time I was in and out in about 10 minutes, and staff were equally as competent as last time. For a smooth visit here, my advice is to use the text message system to check-in, and park in the lot to the west of the building (more likely to find empty spaces there) and stay in your car until you get the ready text. It is possible to walk from that lot through the desert garden on the north side of the building (there is a stepping stone walkway) to the north entrance of the building just off Siena Heights; the door to Labcorp is just inside that entrance on the left side. This way, you can avoid having to deal with the waiting room occupancy limit and the lack of sitting area nearby. I hope my recent visit is not an exception and I look forward to upgrading my rating again if so. read more

One of the employees yelled out, "Which one is the big girl?" in reference to my chart, standing just outside my room. I work in healthcare myself, and I've never been made to feel self-conscious in a medical setting. This was really disappointing and wildly uncomfortable. Hopefully this location can be kinder and professional next time. read more

I am very afraid of needles. Their technician Ruby was so skilled and gentle! I felt zero pain! I was amazed! Having medical issues can be stressful. People like Ruby are SO WONDERFUL!! I felt so much gratitude that I felt I needed to leave a review. Thank You Ruby! Great Facility! read more

This location is hit or miss. As testing goes it is efficient but the desk staff is often rude even when the waiting area isn't full. I personally experienced this and observed for 25 mins. There are many testing service companies in town and convenient location options. Unless you're in the mood to be spoken to with little respect and possibly spoken over, I would go some where else read more

The staff at this location are super friendly and accommodating! Lena, who drew my blood, was very kind and knowledgeable. I will definitely come back to this location again in the future. read more

I absolutely love this location! Lena is hands down the BEST! She is a multi-tasking, super friendly, great energy and a beautiful person! She makes getting poked for blood so much fun! read more

This location is a complete joke. They don't tell you when you check in that they have only one tech working and 2-3 checking people in. The waiting room was packed with at least 10 people standing. Blood draws do not take very long, with adequate staff this could be avoided. read more

Wow! Best facility I have ever been to for bloodwork. The waiting room is roomy, clean and welcoming. I was seen exactly on time for my appointment but if you can't get an appointment they offer walk-ins as well and there were only two other people in the waiting room when I arrived at 9am. Every member of staff I interacted with was super kind and helpful. Lena drew my blood and I didn't feel a thing! She was so sweet and personable. I'm NEVER going back to Quest. read more

This location is great and the staff is very friendly. My daughter is currently 8 months old but when she was around 2 months we needed to have her blood drawn once ever two weeks due to her jaundice. The staff was really nice and friendly to her and treated us with tons of care. I have also had my blood drawn here a few times and they are always friendly plus quick and efficient. I will continue to have my lab work done here read more

That was the most efficient medical experience of my life. Went in with no appointment, mentally prepared for a two-hour fiasco. Everything from check-in to Debbie's quick and painless stick to walking out was less than 10 minutes. My mind is blown. read more

This is the second time I've made an appointment and was asked to wait at least 45 minutes until being seen. On both occasions, I arrived 15 minutes early to each appointment as instructed by Labcorp. Common sense tells me that if you're running behind like that, to reach out to the patient to reschedule. However no such contact was ever made. Unacceptable. Also, you're instructed to leave urine samples on an unattended cart outside the restroom where anyone can tamper with or swap it. Bad practice in general. read more

Went for my annual routine blood levels and Bri who took my blood was extremely kind and made me feel so comfortable but also took my blood with the quickness and also no pain in the very least and I'm usually a hard stick!! I wish I could take her with me to other appointments lol SHES THE BEST!! CANT THANK YOU ENOUGH read more

I had a pleasant experience at this lab and liked that they have Saturday hours. After moving to town I wanted to get established with a family doctor. She wanted to run bloodwork as a baseline since I was a new patient. At the time I was working all of the hours that normal labs are open and didn't have the flexibility to miss time. Then I found this location and that they open at 7 am on Saturdays. I arrived about 5-10 minutes after 7 on a Saturday and signed in. There were already 15-20 people ahead of me and the waiting room was close to full. I was worried by the number of people ahead of me that it was going to be a long wait. It ended up being about an hour between the wait, paperwork, and actual blood draw. I didn't think that was too bad since they are one of the few places even open on Saturdays. The phlebotomist was very friendly and made nice conversation. I imagine she is helpful to people that are nervous about getting bloodwork done. She was pretty quick too. read more

Great service. Expedited quickly. Lina drew my blood on the first try which usually takes most people 2-3 pokes because of my tiny veins. She was extremely pleasant and personable. Would highly recommend read more

First time with this location and LabCorp itself. Checked in online at 2pm for my appointment at 2:30pm. There were only 4 people ahead. The lobby was very clean, quiet and the thermostat was set appropriately. I was called in 15 minutes before my actual time and Susan got through everything fairly quickly and painlessly; very professional. read more

This is the lab I always go to for my routine bloodwork. If you go without an appointment, it's very hit or miss on if it will be busy or not. The staff is usually friendly. Every once in awhile I encounter someone at the front desk who seems a bit rushed. The phlebotomists are always kind and professional. Shout out to MJ who jinxed my blood draw yesterday and had a great attitude when I teased her about it. read more

The employees at this location were super rude to me for my entire visit. I waited over an hour to be called up when it was not busy at all and had to return multiple times because they either lost my sample or got it mixed up with someone else's. read more

I go to this location all the time for my labs and it is by far the best lab I have been to...they are exceptional ! They treat you with respect and are so helpful. What more can you ask for ???? Daniel and Tie at the front desk are so efficient and friendly and Bri and Lena taking samples are amazing. Sometimes you wait to be called back but that is to be expected with how busy everyone in healthcare is now adays. All of the people who work at the Sienna Heights clinic I would hire in the office I run in a heartbeat. Truly exemplary employees!!!! read more

I made my appointment online 2 weeks in advance. This is the fourth Labcorp that I have used in the area. After today, this will be the one I go to from now on. There is a large waiting room, professional people running the front desk, and it was not insanely busy. I waited about 15 minutes total. Not too bad. They were able to have 4 people go to the back to have their blood work done. My only problem was my own fault...I had a UA ordered on my labwork, and I misunderstood that I could drink water 12 hours prior to my appointment. I thought that I was not allowed water, and therefore I could not do my UA. I was told that before they brought me back for my blood work, I first had to give them a UA specimen. I didn't wish to wait, so I had to refuse that. Oh well, now I know. Although this is a walk-in clinic, I had to go on a Saturday and made an appointment online. It was about a week and a half wait to find an opening, but it worked out for me. The appointments are every 15 minutes, and they fit the walk-ins in between these times. read more

I made my appointment to have my blood test drawn for 7:30 on a Thursday morning. I arrived at 7:30. The waiting area was completely full. Without an appointment, it would be at least an hour wait before getting the blood test performed. They have a new kiosk system. Easy to use and allows you to check in automatically by putting your driver's license under a scanner. Big Improvement. Helps speed things along. I had a very pleasant phlebotomist who used a butterfly needle to minimize the discomfort. Most importantly, I was back in my car a half an hour after arriving. It really paid to have an appointment. read more

Worst lab ever went In july had to wait for an hour then my arm was bruised for two weeks and painful clotting for two weeks techs are trash avoid just go to quest or free clinic read more

I had an appointment for blood work and was in and out quickly and efficiently. It was my first time so I was a little nervous but Lena the Lab Tech was soo sweet with me and walked me through the process and it went quick and easy. Thank you again Lena! read more

It was a very nice office and very organized. You will have to wait because not many appointments available.

They are fast and efficient even without an appointment ! The facility was clean and everyone was really friendly.

Leslie at the front desk was super kind. I was asking her questions about billing and she was very helpful. Trish who did my blood stick got it in the first attempt and with zero pain. The facility was superclean. This is the first place that I never wait very long to have my blood drawn. I have come here several times because I have to have my blood drawn every two weeks and I have never waited even 30 minutes. At quest labs I'm sometimes there for two hours or more and it's dirty and loud. I'm glad my doctor chose CPL as her choice to have lab work done she feels that they are better equipped for my needs read more

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Had my blood work done yesterday and the nurse was Great ! It usually takes for ever to find the right vain five your more tries . She hit it first try. Good Job. Her name is Dora read more

They were fast with there check in process and urine collection but there was no running water and I find that disgusting. Especially in the time that we are with our Covid pandemic I feel like handwashing is one of the most important things that we need right now in the prevention of spreading germs. Then to think you have to touch all those pens, keys and electric devices that they have in there to use. Customer after customer who are unable to wash their hands with soap and water. Yes they have hand sanitizer but everyone knows it's not as effective as soap and water. Oh also there was no seat covers for the toilet seat. I just found this place disgusting. read more

My husband went in there for a UTI test over a week ago and never got the results. He tried calling.... (do not waste your time) and wrote to customer service. No reply. His doctor never got the results either. He finally walked in and they could not find it. Finally, after 40 minutes, the girl got a response from a call she made. But she forgot about my husband who was waiting there. My husband had an account set up (labcorp portal) and that was also fruitless. Bottom line, we are done with this place. Next time we will go to another lab. read more

I've found the absolute messiah of phlebotomy named Kat at this Labcorp location. She is fun and actually cares about the people she draws blood from. I had a nightmare of an experience years ago in LA where a phlebotomist was on her cell phone arguing while attempting to draw my blood. The unprofessional LA phlebotomist, inserted a regular size needle penetrating my skin first, then started to dig the needle around to find a appropriate vein, causing my arm to turn brown, blue and purple! Kat, on the other hand, listen to my terrible experience and my fear of needles and was kind enough to use a butterfly needle instead! She really knew how to address my fears and I truly appreciated her obliging my requests. I'm grateful to Kat and I truly hope Labcorp will recognize and reward Kat on her great customer service and her job well done! read more

Labcorp - See no bruises yay ! - Laboratory Testing Near Me - Henderson, Nevada

This was second visit to LabCorp and I found them to be very professional. I did not have an appointment but they took me in very quickly.

I never even got to have my urine sample taken. I arrived 20 minutes prior to my appointment. I tried to show the front desk the paper I was emailed in regards to it. I was ignored and told to check in at the tablets and I would be called shortly after. After I did the check in, I went back to the desk just to make sure everything was good. They said yes and I would be called in a few moments. I waited until 1:15pm, my appointment was at 1:05pm. I went back to the front desk, and I was never checked in, despite being told I was. Then, another 20 minutes later, I get told that I can't be seen because my appointment time has already passed. I would need to call my employer for a new number. An hour of my time, along with the price of gas there and back, to be told that despite being there early, I was late and that's my own problem. A terrible practice, with absolutely no help or concern for anything. Glad to see Nevada is still holding strong for having awful medical services. read more

I needed blood drawn prior to a procedure that I did not need to fast for. Knowing that they closed at 4pm, I got there at 3:30 on a Tuesday. I was greeted by two very pleasant staff members. My paperwork was processed and my blood was drawn. Total time from walking in to walking out was 10 minutes. The staff was very friendly and made an errand that I dreaded very pleasant and quick. read more

Getting blood drawn is never fun and I usually have the tendency to faint after getting my blood taken. So the fact that I'm giving this place 4 stars says a lot. There were quite a few people ahead of me when I arrived, but they called my name after about 5 minutes. The ladies that were taking blood were super nice and really easy to talk to. I told them that I pass out sometimes and they were super accommodating to it and let me lay down on the bed. They were talking to me the whole time to get my mind off of my fears and it worked. Super easy and I just felt a small pinch from the needle. The whole process from walking in to walking out was about 10 minutes. I'd definitely come here if I need my blood work done again. read more

I tried booking an appointment online and the website keep saying something is wrong. I came here and waited in the waiting room. I watched 12 people came and go. It's been 60 minutes and I'm still waiting fir a drug screening. I'm about to pee in my pants. What is going on here. I checked with the lady in the front desk and she said I have to wait. Having to urgently pee is different from having to give blood! This lab is so inhuman. I never have a problem with Quest or Concentra and will be recommending them to my employer. read more

Excellent LabCorp location. Walked in without an appointment around 11.30 on a weekday and barely had to wait. Daniel at the front desk was very friendly and helpful. There was some confusion/mixup about which labs were ordered for me (Dr.'s office's fault, not theirs), and Daniel was very helpful and patient in getting it resolved. I was taken back quickly and the phlebotomist was efficient and skilled. Also, kudos for excellent HIPAA compliance. P.S. I am pretty sure the front desk guy's name was Daniel, but there is a slight chance it might have been David. read more

My Wife and I have been using Lab Corp for 15+ years. They have a new location with private rooms which are very nice. A major reason, besides drawing blood, we visit Lab Corp is because of the manager of the Sienna Heights, Daniel! He runs a great very friendly team. Every team member is very professional and is caring in drawing blood. Daniel and his team are dedicated to doing an exceptional job! read more

The customer services at this location was great! Front Reception staff was great. Was greeted from the moment I walked in. They had a very convenient check in kiosk that collected all of my information so there was no need to fill out long paperwork. I don't think I waited even 10 minutes before I was called in by the phlebotomist. The phlebotomist was very friendly. She made me feel comfortable and at ease, especially since I hate needles. It was actually quite painless and quick. I wish I got the young women's name that helped me she was really nice, great customer service! This will be the location I come to for future bloodwork needed. read more

Phlebotomist Kat got me in and out super fast, didn't even feel the needle. Beautiful place, easy to find, and very friendly. read more

Labcorp - Laboratory Testing Near Me - Henderson, Nevada

Being in my mid-30s, I've had my blood drawn many a time. It's one of my least favorite things to do - not a fun experience. I find it all depends on the phlebotomist though - everything from their demeanor to how they stick you with the needle. I've had orders barked at me from someone with zero personality to having someone just about stab me with the needle & making my arm bruise. When I went to have my blood drawn @ LabCorp, however, it was nothing but pleasant! I was greeted by Kat right away when I walked in - eye contact, smile and everything! It's amazing how often that's missed. And it turned out that Kat was the one to draw my blood as well. She was very friendly and I was at ease as we chatted about this & that. She just felt so genuine and easy to talk to. When she drew my blood, she was gentle but so quick I hardly felt a thing - seriously! Then the kicker - when I was exiting the door from the back, the person checking in requested her by name and said they'd wait til she was available. I was impressed! I didn't even know you could request the phlebotomist. I'll definitely be coming back to this location for draws in the future and I'll be sure to request Kat. Highly recommended! read more