I've been using this Quest Diagnostics location for most, if not all, of my blood work for years…read more Overall, I've had a very positive experience. It's incredibly easy to schedule appointments, and the check-in process is efficient and user-friendly. I really appreciate how organized everything is, from checking in electronically to being placed in the queue based on your appointment time and arrival. Even as a walk-in, the wait is usually reasonable, and appointments are generally on time or only delayed by a few minutes. Unfortunately, my visit on July 7 was disappointing. During my blood draw, the technician lost access to my vein and had to stop the procedure. She told me she would have to insert the needle again in my other arm. I understand that complications can happen, but what concerned me was that it seemed to have happened because the needle moved during the blood draw. Like many people, I have a genuine fear of needles, so having to be poked a second time was stressful and painful. Patients trust that every effort will be made to complete the procedure correctly the first time. While I realize no one is perfect and accidents happen, I hope technicians are reminded to stay focused and minimize situations that require repeat needle sticks whenever possible. Despite this experience, I still appreciate this Quest location and the overall efficiency of its staff and processes. I just hope this feedback helps improve the patient experience, especially for those of us who are anxious about needles.

I've been getting my blood drawn for labs semi-regularly for the last couple years. This Quest is…read morethe worst I've been to. It was crowded, difficult to find (inside a hospital) and the staff is clearly stressed. The woman who did my blood draw (a younger woman with glasses and fake lashes, I don't know her name) messed up on my first arm and my vein collapsed. NEVER had that happen before. I'm healthy and vascular, medical staff usually say it's easy to draw from me because of it. I've never had a vein collapse before. She then tried to insinuate that I must be dehydrated when I'd been fasting for 12 hours and had drank three bottles of water since waking, and even walked in to the draw with a bottle of water. She then switched to my second arm to finish the draw. She failed to tape the cotton properly to me after. The tape kept trying to come off and blood was running down my arm as I went to the elevator. I had to use the tape from the first arm (which luckily didn't bleed) to shoddily tape down the other side. About 12 hours later appear, I have small hematomas forming. I'm pissed as hell since this might interrupt my workout schedule. Both my arms are sore and I iced them immediately after getting home. Do NOT go here. Go to any other Quest. I've never had this happen at their other locations around Vegas. Spare yourself.

I don't normally have experiences memorable enough to leave a review for places like these, but I…read morewas so impressed by how nice, knowledgeable and professional Matthew was! Kudos to him, he deserves a raise.

Little hiccup experienced. My brother needed lab work drawn for emergent pre surgery and the CPL at…read more10521 Jeffries St had a note posted on the door indicating they changed locations. Thankfully I was his seeing eye person saving him steps getting to the new location. Fortunately, the new address was very close. New Address that CPL moved to is 3007 W. Horizon Ridge Parkway. Phone number is (702) 382-4522. It didn't take long to drive my brother to the new location. A staff member was present at the front check in desk area. She was pleasant and helpful. Once providing identification and proof of insurance, it didn't take long for my brother to be called back for phlebotomy services. I ensured that the walk in lab draw was going to be sent off and was ordered STAT. My brother suddenly had lost his vision and it was imperative for the surgeon to have the lab results prior to initiating. The phlebotomist was courteous letting me know that she was labeling the test tubes STAT as ordered. This CPL experience was definitely a positive one!! Patients are able to log in to a portal to access their lab results. This particular new location at 3007 W. Horizon was clean and organized, with pleasant, efficient professional staff members that accommodated a walk-in client in less than 30 minutes start to finish! I personally would utilize and recommend this CPL location for future phlebotomy needs. It was definitely reassuring being able to access and track lab results through the patient portal over a weekend prior to surgery.

No one that I know of likes to have pins stuck in them. No one likes waiting outside because there…read moreare no chairs left bc there are 45 ppl waiting for the next 60 minutes according to the big screen. It's 110 degrees and no one is smiling. Do everything you can on line first and bring a folding chair and water. Andrew's was AMAZING . He took 5 vials of blood and I don't even have a bruise or sore spot. Kind and efficient. Also, bonus. Hubby left his phone and they called me to come claim it. Thank you so much!

Christina was incredible. I always get bruises with the rubber band. She looked at my arm and…read morewithout even commenting, she grabbed a paper towel and put it on my arm before the band. Worked like a charm! Many older people here would appreciate that from all phlebotomists. There needs to be a way to check for customers who are outside. Maybe thru the "I'm here" link.

I dread getting bloodwork done and don't like needles AT ALL, but I was diagnosed with a vitamin D…read moredeficiency last summer and I requested a recheck at my latest wellness checkup to see if my levels were improving or not. My primary care provider couldn't do same day bloodwork at their office because I had already eaten beforehand, so they ordered tests and I was advised to fast for 10 hours. Alongside this vitamin D recheck, I also received a lipid panel. I wanted to get in first thing in the morning so I could fast overnight, but all early morning times were booked up over several weeks. Normally I visit the Quest on Mountain Vista, but then I learned that this Quest is across the street from my boot camp gym and I decided to book my appointment in the early morning right after getting my workout in. Quest on Horizon Ridge and Carnegie is located way in the back of the parking lot. Note that they do not have a front office receptionist, just a check-in screen. For a quick check-in, scan your driver's license and insurance card at this screen. The waiting room is a little tiny with about eight or so chairs total, however. If it's busy, you can choose to leave and come back 10 minutes prior to the start of your appointment. Right after I got myself checked in, I was called back about 15 minutes before my scheduled appointment time. Talk about speedy right there. The phlebotomist I saw was extremely nice and helpful, plus the big window they had in the room she was in made my procedure easy and comfortable. It took longer than I was used to because multiple tests were being done on me, requiring multiple test tubes. Towards the end, I did start feeling squeamish because my blood started making these weird squishing noises as it was being loaded into one of the test tubes. And before you know it, my procedure was finished and I was sent on my way. I was very satisfied that I've officially decided to make the switch from Mountain Vista to Horizon Ridge. They were very fast and very friendly.

Nadine - blonde older lady helped me. She was very rude and didn't have the attitude to want to be…read morethere. Wish my experience was better

I had to walk out. There were no barriers between the patients and waiting room. I have anxiety…read morearound needles and after asking if there was another room I could wait in or be treated in she offered the break room but said People would be in and out. I tried to go into the bathroom to catch my breath but it wasn't tidy and that was the last straw. I walked out. I tried backing several times that day to explain why I had left but they never answered the phone even once. 2 days later they finally called me to schedule me and I had to exclaim what happened because they didn't eve realize I had ever been there.

Giving this 5 stars strictly due to Laura at the front desk and John and Drew, the nurses who…read moreassisted me. The pharmacist was a little pushy on trying to get me to get the injectafer iron infusions even when I clearly explained that I react very easily to medications and am extremely sensitive, with very high medical anxiety due to it. I highly suggest speaking with your own doctor and doing your own research. I went with Venofer since it's widely recommended for people with sensitivities. John was absolutely amazing. I was supposed to go the day before but when I spoke to the nurse who was there she was so rude that I ended up asking for John per some reviews I saw and boy am I happy I did. I would've never gotten through it without him. He let me go as slow as I needed to, paused and restarted on my timeline, talked me through the anxiety by distracting me. Drew also helped when John had to leave the room and made sure to help me when I was feeling a bit woozy. They were a great team! Laura helped me move my appointment to them and was so kind and understanding about it. If it wasn't for the 3 of them I would've given this place a 2 star at best. Highly suggest working with them if you are going here

Dr. Hamza came across as very attentive and courteous during our first meeting. Did not rush…read more However, the follow-up was awful. No returned phone calls, protracted appointment times, delayed filling of medications, and grumpy front office staff. Note: She has just sent a letter notifying patients she is moving to concierge medicine. You will now have to pay an extra out-of-pocket $2,600 annually to get into her office. Good luck.

She is just the best! I enrolled on her new Concierge practice because I would not consider going…read moreto anyone else.

Quick and friendly service. Came here as a walk in this morning and there were about 6 individuals…read morebefore me. Unlike with Quest, they were super quick to check me in, get my insurance checked, blood drawn and out of there within 30 minutes. They also take Quest requisitions. PA referred me to them so they were conveniently located within the same vicinity. The facility was clean, lots of parking and staff was very professional. I'll keep coming back here instead!

I came in with a referral and an online reservation, and thankfully I was prioritized over all the…read moreother walk-ins. Check in was easy and I only waited a few minutes before got called to the back to get my blood drawn. The staff were nice and the process was pretty smooth and seamless. After the draw, I only waited a few days before my doctor contacted me to let me know she received my results. I also received an email saying my results were ready to view in the portal.

I always have a great experience here! One of my favorite things is that I can simply walk in…read morewithout needing an appointment, which makes getting lab work done so much easier. My only complaint is the waiting area is a bit tight. They do have another waiting area but it is also small. The staff was friendly and incredibly accommodating, especially since I had my little humans with me. They were patient and made the whole visit quick and stress-free. Best of all, it only took one poke, always a win! Fast, kind, and efficient service every time. I'll definitely keep coming back whenever I need lab work done.

This is my 3rd time I had my blood work done with LabCorp located at 601 Whitney Ranch Dr…read more Henderson, Nevada. The waiting room was at standing room only, it's usually like that, but the line moved quickly. I had an appointment, so I did not wait long. The receptionist was very friendly, as was the entire staff in the reception area. The nurse/phlebotomist who drew my blood, LENA, was down to earth; she was very gentle and made the blood draw almost painless. The bathroom was clean, as well as the waiting room, reception area and exam room The next day the results were in and sent to my PCP. Good positive experience overall.

Be sure to make an appointment online and upload all your information before coming here!…read more My appointment was at 9:10am. I checked in using the self check in kiosk right before my appointment. Once checked in, your name will appear on the display screen, giving you an idea of how many people are in front of you. I was taken in right on the dot of my appointment. My phlebotomist was Chande and she provided the best experience I've ever had getting my blood drawn. I'm usually a bit anxious to go through this, but she was very gentle and made sure that everything went smoothly. Overall, it took me less than 20 minutes to get in and out. I was expecting it to take much longer, but that was not the case. Really happy with my experience here at Quest!

More blood work this morning. They keep getting better. You…read moreshould make an appointment....Mine was at 7:30 AM. They took me at 7:20......Only two other people in the waiting area. Some decide to wait in there cars. Very professional, friendly. people. Years ago it was awful but they have really improved alot. Keep up the good work.....

I had to get a fluoroscopy on my hip and this location was the closest to my home that provides…read morethis procedure. Making the appointment was not super easy. My doctor had sent over the referral and when I was called to make the appointment, the person at SDMI made it sound like he had no idea why I was coming. Would not make the appointment because I didn't know the technical term for the procedure. I ended up having to call back the next day, with new knowledge but also not needing it because this person just used my referral to make the appointment. Other than that, this procedure was great. A person called me to let me know what to expect and to suggest bringing a driver. That same person was working when I came in and explained everything and answered all of my questions. Overall, great professionalism and a very easy procedure. I liked coming in (which made up for the terrible phone call earlier.)

I really like this imaging center! Excellent location in Green Valley/Anthem area, with lots of…read moreparking, plus a lighted intersection at Sienna Heights and Eastern. The desert landscaping is cute and well-maintained! Inside, the building is spacious, clean, plus staff is friendly, and always willing to help. Most recently, I had a CT scan with dye and this was my first. The CT scan dye is different than an MRI with dye, so FYI. Part of the prep was to drink lots and lots of water starting an hour before the procedure and then again more water afterwards, including bringing a water bottle with me. Since I was wearing stretchy clothes, I could keep them on and only needed to take off any metal, including my bra. There are numerous lockers in the imaging waiting room, that I could lock away my bra and water bottle, then take the key with me. I always take my purse/valuables into the imaging room. Once in the room, I signed some paperwork, and the attendant asked if I had allergies and on rare occasions, a person could be allergic to the iodine dye used on the CT scan. She administered an IV on my selected arm (right) and when it was time, ran a little contrast into my vein to test and all was good (if there was a reaction, an itchy feeling in my throat could come up). When the full contrast is injected, I experienced a warm feeling all over. It faded within a minute or two, and then I just felt myself again. The CT machine is a donut vs an MRI tunnel. The CT machine is very fast; the whole procedure took about 15 minutes. There is a computer voice that talks and tells me what to do as the table gets pulled in and out of the donut. "Breathe in and hold it", then release. I had to do this multiple times. Also, the attendant guided me to put my arms above my head before everything started. I had a headrest and a leg rest. It was very comfortable.