This place was disgusting. My son said to me, "shouldn't a place where you're going to get your…read moreblood drawn be clean?" I'm attaching pictures of the entry. It was not lit and clearly disgusting. There were no open appointments for three weeks and desperately needed to get this done so had to try to walk in. When you walk in it's all automated so you just sign up and wait. We got there at 11 am and they close at 12 (Saturday). At 11:30 someone who works there comes out and says they will not be servicing anyone after 11:50. At that point we are #6 in line so probably not happening. They come out again at 11:47 to say no one else is getting in. They were kind of rude in how they talked to everyone in the waiting area. Why we had to wait for 30 minutes to find this out is beyond me. There has to be a better way. They could tell you this when you first register.

Once you get in, the employee is very nice, upbeat, and efficient. She deserves 5 stars. The rest…read moreof the experience from booking an appointment, scarcity of appointments, check in experience, comfort waiting area, lack of WiFi, appearance and cleanliness of waiting area adds up to zero stars. I was one minute late, but my appointment was cancelled because I didn't check in early. The grace period is 30 seconds. The kiosk for check was so slow due to lack of Internet service or its age. If more than one person was working, I never saw the other person.

Nisha...what a rockstar! I *hate* getting blood drawn and Nisha was a perfect blend of totally…read moreprofessional and so friendly that I barely noticed the six vials she filled from my arm! Only a 20 min wait as a Friday morning walk-in, too. Amazing.

Nisa Nazrana is The Best: warm personality with very efficient professional skills. I enjoy my…read morevisits with her! My wife also has her lab work completed by Nisa and considers her The Best as well. Thanks Nisa!!

Easy parking, quick self-checkin, and great staff. I've gotten blood work completed here many…read moretimes. I'm always greeted with kindness, care is taken during the process, and the facility is clean. Thanks Manh for your great service!

Could not be a worse experience. We went without an appointment because there were no appointments…read morewithin an hour drive in the morning (fasting test) for a week. Waited 1.5 hours-never got called or even told that they wouldn't see us unless there was a cancellation. I was the only drop in patient there and they never even acknowledged I was waiting. There is no check in staff to give any information. Then went back with an appointment, waited again and finally got told there is no doctors order. There is no way to confirm whether they have the order or not until you sit there and wait to be called. Hours of wasted time. They need to bring back the check in staff and also have an extra phlebotomist or built in time to see at least a few drop in patients.

I was at Marin General on a Monday to pickup some x-rays…read more I found parking right away, and it was near the lobby. I saw that the entrance doors open outward, which seemed to be a problem for some people. The reception gave me directions, and I found Radiology quickly. X-Ray staff were super friendly and helpful. Very nice waiting area, plenty of seating. Overall, I much improved experience at Marin General @ 250 Bon Air Rd.

This review is for the Emergency Department only. I realize that some days are much busier than…read moreothers and managing for work flow can be challenging. The ED does some things very well: a dedicated nurse and doctor who triage each patient together; very friendly security guards who are helpful; polite and helpful registration people; and a separate room for families or individuals who need a dark, quiet place to wait. What is evident is: everything is resource constrained from parking to staff to chairs, to rooms, beds, doctors, nurses, etc. Some people seem to be here as if it's a convenient place to meet after tennis with the added benefit that they can get a shot for pain management. Others are splayed across sofas groaning and have been for the three hours we have been waiting for my husband to be seen for a stroke. My rating would be lower if everyone working in the ED wasn't hustling and very pleasant. They are all extremely dedicated to helping others. But, it is frustrating that resources are choked at some point and when your loved one needs emergency care that bottle neck is a huge problem.

Dr. Sidhu is the absolute best. I had a lump in my neck and was referred to her office. From my…read morefirst meeting with her she took my care very seriously even when I thought it was nothing. She diagnosed me with thyroid cancer and has been monitoring my health since my total thyroidectomy. When I got pregnant she monitored my levels extremely closely to make sure I did not go into hypothyroidism while pregnant. I would have frequent blood draws late in the week and she would message me on MyChart on Sunday afternoons and holiday weekends to make sure I knew I needed to adjust my dosages sometimes by just half a tablet once a week. My baby boy was born healthy with no issues thanks to the excellent care I received from Dr. Sidhu.

Completely ignored my labs for years…read more I complained I had no energy and was gaining weight for no reason. She told me to eat less and exercise more. I eventually went onto the Quest website and found my T3, T4, and TSH had been worsening over the past 3 years.

This used to be my "go to" clinic because it was low key, tucked away in a small medical building…read more They had decent, competent staff. No more. Today I went in at my appointment time and was told the system went down at 7:30 a.m. There was no call/text/email alert about what happened or warning that basically the lab was closed unless you had paper lab work orders. There was no information whether the system crash was everywhere or just at this location. This place has seriously gone downhill.

Don't go there if you don't had an appointment. you don't know when you can get served. I had a…read morereally bad experience several times in this lab. only one person works there. You won't be able to make an appointment in a month. One day I went inside 9 am to standby. Then I left after 4 PM. Today I when to blood tests at 8:50am. I had an appointment but my doctor forgot to send that test orders. I called the office and my doctor resent the order immediately. However, I had to resign in for standby. I waited to lunch time still did not get my bloodwork done. I was fasting, so end up I had to leave. No appointment available for another month. If I go tomorrow for standby, I'm not sure I will be able to get my bloodwork done. This place is really sucks. Used to be OK. Was several people work there, but now only one.

Pick up your f*cking phone for a start?!? I've been calling for weeks trying to get an appointment…read moreand their phone tree will just just auto-HANG UP on me routinely. No matter which option I choose it just HANGS UP. What kind of patient care is this?!!?

Excellent care from the nurses, nurse anesthetist, and Dr Malladi. The nature of GI procedures are…read morequick with fast through-put through their system. But I never felt rushed and always felt well cared for.

Love Dr Kunkle. He's attentive and so smart. Chronic illnesses can be challenging but he's always…read moreread to look and test and dig into what is going on. He's friendly. I'm a current patient but feel well taken care of. I will say treatment is pricey but when you're out of options sometimes you just have to find a way.

Great staff. The most tools for combatting inflammation and infection of any clinic.read more

I had such a great experience Mobile Med!…read more Charity Manning, the owner, is a licensed phlebotomist and certified medical assistant who comes right to your home to do blood draws. This is an incredible service for anyone who is sick, homebound, or simply unable to get what they need done at a lab. In my case, the lab actually wouldn't do the bloodwork I needed to donate a kidney, so having someone come to me made the whole process possible. Charity was professional, very communicative, and incredibly gentle and kind during the draw. She made me feel at ease and took care of everything (she came to my house, drew my blood and even took my bloodwork to FedEx for dropoff) I plan on using her services in the future not only for myself, but also for my kids. Having someone trustworthy and skilled come to the house is such a relief! Highly recommended.

We used Mobile Med Services for a blood test for my mother. This service is super convenient, super…read morefast, and super friendly. We were able to schedule for a next day appointment and they made sure everything went as easy as possible. We saved hundreds on wheelchair transport and we highly recommend Mobile Med Service for anyone needing mobile service!

Beware you will get a huge bill even if you have insurance. I called here and asked about insurance…read moreand costs. I asked how much it would be out of pocket they would not tell me and said that they take my insurance and insurance should pay for it. I told them I had a high deductible and they said they can't give me an exact amount but my insurance should pay for most of it. I went here for a neck x-ray. Had to wait over 1.5 hours. Then I get a bill for $925 for a neck x-ray even with my insurance. I wish I would have known this as I called two other places in Marin that did not take insurance but were only $200 for an x-ray. I thought this was going to be cheaper because they took my insurance, wrong!!! This is just robbery. So unfair that they can not tell you the cost before you do it. I feel so ripped off. Sickening feeling to get an unexpected bill for $925.

I've been here a few times in the past 3 years for ultrasounds. Everyone is always professional and…read morehelpful. The lab techs are very kind.