Total incompetence!! Appointment 9:30 arrive more than 20 people in waiting room people at stupid…read morekiosks so go to counter as per instructions on wall person says have to use kiosk. Go through that BS then sit down 20 minutes later after several people were called I returned to desk to tell them I had a 9:30 appointment. She wants to see my phone then tells me to go back and scan something from my phone and check in again!! By now it's 10:00 and my appointment was 9:30 so told them where to shove it!! The place is a joke people are totally worthless. Go anywhere but Fort Washington!!!

Clean, modern waiting room, speedy check-in and friendly service despite being very busy. I was…read morelucky enough to be helped by Violet, who got on a call with my doctor to make sure they had the fax number and we had the right scrips, even though they were very close to closing time. She then took my blood expertly and with minimum discomfort. I almost don't want the word to get out about this location except that I want them to stay busy. Thank you to the team there!

Made an appt. at this location after a horrible experience at the location down the street. Now,…read morethis will be the only location we use for blood draws. Extremely nice technicians and so skillful, even for hard sticks. Make an appointment ahead of time to minimize your wait.

This place is an absolute joke. I had an appointment for 12:20pm and didn't get checked in until…read more1pm. Then I went to a room for my bloodwork and someone else getting bloodwork was told to go to the same room. When the nurse realized we were not together she guided him to another room...and did his bloodwork. He had a 1pm appointment. I was so fed up I walked out. Never again going to Labcorp!

I made an appointment here weeks in advance. My appointment was at 11:15 am. I arrived at 11:10,…read morewalked to the back and checked in at one of the kiosks. It told me that I would receive a text when they were ready for me. There were a lot of other people waiting so I wandered around the store to wait. After not hearing anything, I went back at 11:30 and everyone was gone. There were signs on the kiosks saying they were closed. They clearly do not honor appointments or care about providing timely service, especially when you have to fast for the bloodwork. Avoid this sorry excuse for a business at all costs.

Quick and easy - didn't make an appointment, walked in at 8:20 walked out at 8:30. Based on the…read moreother review, I imagine they operate first come first serve regardless of appointment.

Apparently most normal people can call their doctor and get an appt pretty quickly…read more I don't often need medical care (1-2 times per year outside of a physical) but calling them is impossible so I don't bother. Scheduling online usually puts you out 3+ weeks. I guess this is normal? I'll be looking elsewhere.

I rarely write reviews but my experience with this office is so frustrating. I only need to see a…read moredoctor 1-2 times a year. The rare times that I try to call I get put into phone maze hell. The latest was my breaking point. I had scheduled a physical months ago (because it takes months to get an appointment). I just got a message that the doctor was not available and I had to reschedule. No number was left. I called back the number the message was left on. Evidently that leads to no where and eventually hung up on me. I finally find another number and after another maze of phone hell I guess I was connected to a Jefferson central scheduling person (evidently you can't just call someone in their office). This person then proceeds to start from ground zero asking me all the same questions that I was asked 3 months ago when scheduling. Then after about 15 minutes total trying to navigate what should have been 3 minutes of time to reschedule they offer me an appointment another 3 months out!!! God forbid you are actually sick and need to see a doctor - good luck. It's a shame because I do like my doctor but he is behind such a wall of nonsense you can't get to him. I'm done. Jefferson has ruined doctor care in my area.

I want to leave a review for Wendy Moody, who helped me this morning. She was managing the front…read moredesk and handling all the blood work--all on her own. It was clear that she was doing the work of multiple people with grace and professionalism. This location is severely understaffed, and it's unrealistic and unfair to expect one person to run an entire facility alone. Any negative reviews about this location should be seen as a reflection of the company's management and staffing decisions--not the individuals like Wendy, who are doing their best under tough circumstances.

i had the best experience at the Labcorp. very kind and…read morepolite personnel. will definitely go back to this location thank you

Top quality service, the staff is amazing. Ms. Tiffany and…read moreMs. Britney were so kind, knowledgeable and understood the importance of treating patients with good care. From the very first call, I've received nothing less than excellence. Highly recommend. They made this experience for my mother so much better. Thank you, Ladies!

I've be been to Temple and Jefferson hospital for MRIs aand this location by far is the most…read morepleasant, professional, personable and organized. I did arrive late and Ms. Brittany said no worries that I would be next. I was so happy because I didn't want to reschedule. When I arrived the office was warm and Ms. Brittany was very friendly. We had a couple of side bar conversations about the state of the world we live in. It was nice to just talk to someone. The process for the procedure was seamless. My paperwork was partial complete so it took me no time to finish. After waiting I was quickly seen by the technician. She was very personable and sweet. She explained the procedures and what I needed to do to get great images. During the process I fell asleep. She told me one of the images had to be done because I moved. I knew I had moved when I woke myself up. She redid it and within 5 minutes I was done. She then explained that a copy would be sent to MRCP and I asked for a copy. She did the copy of images literally in 3 minutes. By the time I came back from the restroom she was done. This was a easy experience and if I ever need an MRI I am most definitely coming here and you should too.

Unfortunately, this was one of the worst lab experiences I've ever had. I arrived at 8:45 AM and…read morewaited until 10:30 AM without my name ever being called. I understand appointments go first, but the pace was unbelievably slow -- in almost two hours only a handful of people were taken back. It honestly makes you wonder how understaffed this location must be. There were people who had been waiting even longer than me and were still there when I finally left. I even tried booking an appointment a week in advance and couldn't get a morning slot, so walking in was my only option. Now I've lost an entire month trying to get essential lab work done. To make matters worse, the waiting room was uncomfortable in every way -- overcrowded, stuffy, poor ventilation, and frankly tough to sit through for hours. Expecting people to wait 3-4 hours in those conditions is unreasonable. LabCorp needs more staff, better scheduling, and a serious upgrade in patient flow (and maybe some airflow too). This experience was exhausting and unacceptable. Patients deserve better.

I have used this Abington Labcorp near the Abington Police Station since it opened for my twice per…read moreyear blood tests. On 4/21/26 I arrived and signed in at 10:30 am with perhaps 20 people waiting with no open seats. I waited outside and checked patient progress on the status board. At about 11:20 I went inside and my name was called. I went into the 3 desk check-in area and a nice pregnant nurse Diana started to check me in. She was stopped by the office manager woman who said it was another David who had been called. I looked at the property owner map on the wall c. 1890 to find my family home in Cheltenham as I had done in the past and the manager told me to leave. I refused as I was not blocking any new sign-ins and she threatened to call the Abington Police- who came and I explained the situation to them and her unfriendly racist behavior towards me. They videotaped my conversations with them and made no charges against me. I was told that many Labcorp workers have quit and they are understaffed. All seven blood taking rooms were filled with only Diana taking blood, no one at the 3 check-in desks when I was called by phone text at 12:22 pm. I left at 12:40. Suggest the office manager take training in customer service and hire more Phlebotomists. Appointments should be by scheduling, no walk ins. Diana should be commended on her professionalism and caring.

Great staff didn't have to wait long and pleasant enough to get my blood work and urineread more

Super quick, in and out in 15 mins for a wellness visit. the phlebotomist was very good, i didnt…read morefeel a thing when getting blood drawn!

Terrible customer service. The office manager, "Jen", lacks any type of professional skill or…read morewillingness to deal with the public. Just answering the phone seemed to be a challenge - unfriendly and short from the start. One question about a bill spiraled to the point of nonsense. Asking questions seems to be off-limits when it comes to dealing with Upper Dublin MRI. The actual Medical Staff - AMAZING!!!

upper Dublin MRI is simply the best health care can find…read more Carly and Kim are so kind and efficient. Patient care comes first for them. it is easy to make an appointment. Wait time is short. it's easy to get reports. you can actually talk to a human being, not an automated phone or portal. And they care about their patients.Thank you so much!