Total mess your online appointment means nothing you will still wait an hour…read more I would not return

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

I go to Liberty almost every year because of yearly bronchitis and they are so helpful. They are…read morecaring and listen to concerns without you feeling rushed to get out. I come from Philadelphia to get care with them because they are that nice.

I had a good experience at Liberty Urgent Care. The staff were friendly and professional, and I…read moredidn't have to wait too long. The doctor took time to listen and explained everything clearly. The place was clean and organized. Overall, I felt well taken care of and would come back if needed.

Honesty the staff has always been amazing. Even when kiosks are down they try their hardest. I go…read morein that office for my bloodwork checkup for one of my doctors once a month and they always have a friendly face and greet you. I wish i could give them a better star like Amazing not Great... Actually Really Awesome is what the experience is. The lab technician do an amazing job as well. I wouldn't go any where else. VB

Check in easy. Not too busy. Phlebotomists are good. I have been coming to this location for about…read morea year now. Easy parking. Very nice

This place is horrible, do not recommend. All of the employees were rude and made fun of a friend…read morewithin earshot of her the entire time she was there. Go somewhere else if you can

Made an appt. at this location after a horrible experience at the location down the street. Now,…read morethis will be the only location we use for blood draws. Extremely nice technicians and so skillful, even for hard sticks. Make an appointment ahead of time to minimize your wait.

Went for routine blood work Saturday and got the results back on Sunday. Can't ask for faster turn…read moretimes than that. Only issue or maybe none issue is my Rx on my medical insurance card changed with the new year and when I showed them the new numbers the associate basically waived it off even though it looked like he may have needed it. Guess I will find out in the mail when I receive my bill. I recommend this location however I do prefer the larger Labcorp locations with the larger waiting room areas. As always people SYOY!!!

If you work in a healthcare industry, I would think your first priority is to care for ill people…read more I had scheduled an 8 AM appointment and arrived to see the waiting room packed. I registered and went to my car. I saw an older couple arrive and the man had trouble getting out of the car. I told his wife that it was packed inside; they didn't have an appt. because she said blood work was needed at the last minute. I told her she could use my appt. We entered LabCorps; she registered. We waited for a few minutes for someone to come to the window to help us. I told the healthcare worker that I was giving my appt. to this man. She said that's not the way we do things. She would not talk to me and just kept repeating that. I was very disappointed that this woman could not see that sometimes you can do things differently. I left because I thought at least he would be one person closer to getting blood taken. We need to be kind! We need to think of others!

When I arrived there was no one at the front desk so I checked my mom in for testing. While…read morewaiting I went back to the front desk and there still was no one available. When I could finally talk to someone I asked if they could check their system to see if a script was sent over electronically. The representative in the booth next to us blurted out "why would they check in if they know they don't have a script?". As if it was her business. The representative attending to me remained neutral and checked their system and found the electronic script. This is not the only location I've been to where the representatives behave in rude, loud manners. LabCorp Management needs to address these issues with their customer service as a priority.

I was super impressed with the entire process from scheduling, walking in , brought back…read moreimmediately, awesome phlebotomist and out within literally less than 10 minutes!! In the past, my insurance required me to go to another place (Q*est) and every time there was an issue, staff complaining or the wait was ridiculous. LabCorp was a great experience and I am telling all my friends and family!!

Total incompetence!! Appointment 9:30 arrive more than 20 people in waiting room people at stupid…read morekiosks so go to counter as per instructions on wall person says have to use kiosk. Go through that BS then sit down 20 minutes later after several people were called I returned to desk to tell them I had a 9:30 appointment. She wants to see my phone then tells me to go back and scan something from my phone and check in again!! By now it's 10:00 and my appointment was 9:30 so told them where to shove it!! The place is a joke people are totally worthless. Go anywhere but Fort Washington!!!

Clean, modern waiting room, speedy check-in and friendly service despite being very busy. I was…read morelucky enough to be helped by Violet, who got on a call with my doctor to make sure they had the fax number and we had the right scrips, even though they were very close to closing time. She then took my blood expertly and with minimum discomfort. I almost don't want the word to get out about this location except that I want them to stay busy. Thank you to the team there!

Apparently most normal people can call their doctor and get an appt pretty quickly…read more I don't often need medical care (1-2 times per year outside of a physical) but calling them is impossible so I don't bother. Scheduling online usually puts you out 3+ weeks. I guess this is normal? I'll be looking elsewhere.

I rarely write reviews but my experience with this office is so frustrating. I only need to see a…read moredoctor 1-2 times a year. The rare times that I try to call I get put into phone maze hell. The latest was my breaking point. I had scheduled a physical months ago (because it takes months to get an appointment). I just got a message that the doctor was not available and I had to reschedule. No number was left. I called back the number the message was left on. Evidently that leads to no where and eventually hung up on me. I finally find another number and after another maze of phone hell I guess I was connected to a Jefferson central scheduling person (evidently you can't just call someone in their office). This person then proceeds to start from ground zero asking me all the same questions that I was asked 3 months ago when scheduling. Then after about 15 minutes total trying to navigate what should have been 3 minutes of time to reschedule they offer me an appointment another 3 months out!!! God forbid you are actually sick and need to see a doctor - good luck. It's a shame because I do like my doctor but he is behind such a wall of nonsense you can't get to him. I'm done. Jefferson has ruined doctor care in my area.

Terrible customer service. The office manager, "Jen", lacks any type of professional skill or…read morewillingness to deal with the public. Just answering the phone seemed to be a challenge - unfriendly and short from the start. One question about a bill spiraled to the point of nonsense. Asking questions seems to be off-limits when it comes to dealing with Upper Dublin MRI. The actual Medical Staff - AMAZING!!!

upper Dublin MRI is simply the best health care can find…read more Carly and Kim are so kind and efficient. Patient care comes first for them. it is easy to make an appointment. Wait time is short. it's easy to get reports. you can actually talk to a human being, not an automated phone or portal. And they care about their patients.Thank you so much!