Unfortunately, this was one of the worst lab experiences I've ever had. I arrived at 8:45 AM and waited until 10:30 AM without my name ever being called. I understand appointments go first, but the pace was unbelievably slow -- in almost two hours only a handful of people were taken back. It honestly makes you wonder how understaffed this location must be. There were people who had been waiting even longer than me and were still there when I finally left. I even tried booking an appointment a week in advance and couldn't get a morning slot, so walking in was my only option. Now I've lost an entire month trying to get essential lab work done. To make matters worse, the waiting room was uncomfortable in every way -- overcrowded, stuffy, poor ventilation, and frankly tough to sit through for hours. Expecting people to wait 3-4 hours in those conditions is unreasonable. LabCorp needs more staff, better scheduling, and a serious upgrade in patient flow (and maybe some airflow too). This experience was exhausting and unacceptable. Patients deserve better. read more

I have used this Abington Labcorp near the Abington Police Station since it opened for my twice per year blood tests. On 4/21/26 I arrived and signed in at 10:30 am with perhaps 20 people waiting with no open seats. I waited outside and checked patient progress on the status board. At about 11:20 I went inside and my name was called. I went into the 3 desk check-in area and a nice pregnant nurse Diana started to check me in. She was stopped by the office manager woman who said it was another David who had been called. I looked at the property owner map on the wall c. 1890 to find my family home in Cheltenham as I had done in the past and the manager told me to leave. I refused as I was not blocking any new sign-ins and she threatened to call the Abington Police- who came and I explained the situation to them and her unfriendly racist behavior towards me. They videotaped my conversations with them and made no charges against me. I was told that many Labcorp workers have quit and they are understaffed. All seven blood taking rooms were filled with only Diana taking blood, no one at the 3 check-in desks when I was called by phone text at 12:22 pm. I left at 12:40. Suggest the office manager take training in customer service and hire more Phlebotomists. Appointments should be by scheduling, no walk ins. Diana should be commended on her professionalism and caring. read more

Labcorp - Laboratory Testing Near Me - Abington, Pennsylvania

Usually my experience at this office is 5 stars. Staff has been great. This is the first time I wanted to turn around and go home, come back another day. One worker was just terrible. She didn't know how to smile or just say hello. Maybe something happened at home to make her so depressing. She put the needle in my arm to draw blood and started moving it around in my vein!! I'm flinching and then yelled. No expression on her face nothing came out her mouth. Wow...staff having a bad day? We all have them but when you're working with ppl who already feel like crap and are hurting....stay home! read more

My last name is hyphenated. When they called for Smith, another patient went up. Smith is a common name. Later she called my FULL last name. She sarcastically said, "I called you 5 times.", which she didn't. I am hearing impaired. My daughter isn't and neither one of us heard my full name called. They need a better system to alert patients when it's their turn and which window to report to, especially for hearing impaired! read more

Everyone is very compassionate yet competent. This is a well-run organization that handles doctors' requests well and deals with the public equally well. They are also extremely organized and efficient. Thank you Shakeasha for always doing such a good job with me. All the best, Rich Morfopoulos, Ph.D. Abington PA Office read more

I had an overall positive experience with my phlebotomist, however the location was a bit of a mess. I told the phlebotomist I am nervous and a fainter and she talked to me and helped me remain calm. The waiting room was EXTREMELY small and had about 20 people shoved in a room with only about 6 chairs so be prepared to stand. There is an option to check in and wait in your vehicle I highly highly reccomend you do so because the office is a clautrophobic nightmare. The check in process is all electronic which can be difficult for some people. The process is a bit rushed when checking in, its clear the place needs more staffing. Overall staff was helpful and nice, but the location and business is poorly poorly run. read more

Not one to be excited over lab work or needles but I can say this....This is thee most high vibrational places I have ever been to. 1) Staff is professional and Happy. Yes happy to see you speak to you everything. 2) CLEAN 3) FAST 4) MUSIC and GOOD a music too. 5) KIND they were very kind to the clients Winner Winner Tammy K. You are missing out. read more

You should see the queue of confused patient as we are all doing the work of Labcorp by checking in ourselves into their system that we are not familiar with. The same tech who tries to assist us at the machines might as well check us in at her desk. I don't understand Labcorp and their backward system and ways of doing things. And the crappy question they ask "are you fasting". Patient are confused about the question. Why not simply ask "did you eat today?" Labcorp is not ready. Many patients have expressed not returning to Labcorp for blood work, including myself. They call you by your name, to go in to be seen; there are several people with the same first names. Who are you calling on? The attitude is not good there; techs are lounging in the hall near the waiting room just gossiping, while patients are doing Labcorp's preliminary check-in. What a huge waste of money and resources. THEY NEED TO DO BETTER! Hire competent professionals, a friendly receptionist, and someone who will check in the patients. I personally will drive to Quest Diagnostics for my blood work, next time, just to avoid the stress with Labcorp. read more

Labcorp - Elderly patients line up to check in on a 15 page machine. Good luck if you don't have your glasses! - Laboratory Testing Near Me - Abington, Pennsylvania

Only thing worse than their aim is their attitudes. They proceeded to lecture me about their knowledge after I expressed concern over the injury they cause my toddler. I shared my experience with a friend who works for their corporate office and she said complaints at this location are nonstop. She said the branch will most likely be closed in the near future. read more

Best experience taking my 13 month old here. The staff were kind, competent, and fast. Highly recommend.

Spent 3 hours here for a glucose test. Staff is very personable and friendly. The experience was very easy. Highly recommend this location!

Today I visited this lab corp at 1151 old York rd. Christine was my lab tech, and she was amazing!! it was effortless, and I believe a true Art form, as I am one of those folks who veins are invisible. Thank you Christine, you have restored my belief that this does not have to be one of the most stressful parts of medical care. read more

As much as I hate getting my blood draw, the girl that did it for me was so careful and nice, no pain. Results were out next day!

I've been here twice and all staff are courteous. There is an issue with the staff doing desk duty and phlebotomy duties simultaneously which makes things much more slower and less efficient. Labcorp- you need to establish roles and duties of your staff. Your locations need to run more efficiently. Having your phlebotomists tag team around each other to cut costs on hiring someone else to check in patients will not make things run smoothly. read more

Labcorp - Laboratory Testing Near Me - Abington, Pennsylvania

They made me feel so bad that I cried for an hour. The lady who waited on me at the window is so rude that she would never come back to this place in my whole life.The lady at the window saw me that I was Spanish and she treated me so badly, she is so racist that I would never, ever come back to this place. read more

Every time me or my family have been there, they have been amazing. The staff are friendly, efficient and do a great job. In addition, the place is immaculate and sanitary. read more

I've had my blood drawn and glucose tested here several times. Everyone is beyond nice and professional. From check-in to getting your bloodwork completed, everyone is welcoming and makes you feel at ease. I'm glad this is the location of a LabCorp office near me. read more

I've been here many times and haven't had a bad experience. I had Yasmine (not sure of the spelling) take my blood today and she is an absolute pro. I believe she's taken my blood before and she never has any trouble. I've had times where other labs have had an extremely difficult time. I was a walk-in and only had to wait about 20 minutes for 2 people ahead of me. read more

These folks are fantastic. They take walk-ins quickly and efficiently. More importantly for me, I have terrible veins and they almost always get me on the first try. Jasmeen is the best -- she got me on the first stick, no pain, no bruising. Highly recommend! read more

I went in this morning to have my prenatal blood work done as well as my son's one year pediatric blood work. I was so terrified of getting my son's blood work done, but these ladies were so kind, professional, and courteous! They even made me laugh throughout the process (even though my son was less than enthused haha). It went as smoothly as possible and I'm relieved it's over. As for my prenatal blood work, this is the first time in my life I can say that I did not even feel the needle go in or come out (and they took several vials). The ladies here are professionals and are very good at what they do! I also loved the check in kiosks. Very convenient and easy to use. read more

What a place. It is awful that the same girl that answers the phone has to verify script and insurance. After the get the honor of checking people out. Shame on you You when I was there I felt so bad for the phlebotomist. Oh yah. Some blood or urine they have they had to do. Shame on you read more

Hated the computerized check-in, and the unfriendly receptionist clerk who appeared personally unkempt and dirty (her pants were too long with rips and caked with dirt, ugh)!!! Her attitude was one of indifference and seemed like we were a bother to her!! The phlebotomist was efficient and well groomed thankfully. read more

This location of LabCorp is WONDERFUL! No bull, fast and efficient. I was in and out in under 15 minutes.

Usually the service at Lab Corp flows smoothly. It seems, today, they are in slow motion and disorganized. The music is a bit on the loud side too. The staff are very nice and friendly, except for one who is bossy with the patients or should I say customers. I've been here for almost an hour and still haven't gotten my blood drawn yet. I also noticed a couple of people who came in after me went before me. I will go to a different facility next time. read more

I was just there for a blood draw, and I was more than satisfied. I used the on-line preregistration, and I was in and out in less than 15 minutes! James drew my blood, and was amazing! I've been to the other labs before with no complaints, but James and the group here were just exceptional. read more