Fast, expedited service! I am so grateful for their walk-in/same day availability. I was in and out…read morereal quick after completing the check in process and paying for the tests online. The phlebotomists are very helpful and friendly and informative, the staff quickly directs people on what the process is and how-to do it online. And the lab draw stick was done expertly l, no pain, no discomfort. Excellent service. I was truly impressed.

I arrived early for an appointment to have fasting bloodwork drawn. I was called more than 10…read moreminutes after my appointment time and they were unable to draw my blood. I will have to reschedule elsewhere

I tried scheduling an appointment for my daughter and the scheduler was very rude and…read moreunprofessional. Asked for my daughters birthday which I stated but she said I was speaking too fast. I spoke slower for her to understand me and she said that she did not need me to speak that slowly in a rude voice. Also, stated I needed an auth for my image study although I have a PPO and that it could take up to a week. She did say I could basically take my chances and go ahead and schedule the study. As a provider, don't think I will be referring my patients to this imaging facility if this is how people are treated.

I went for a CT. First, the initial person was unable to insert the catheter into my vein and…read moreneeded help. The second person was able to insert the catheter. However, during the CT, the technician stated that I was to call if I experienced pain of any kind as a result of the iodine contrast. I called due to pain 3 times. The person stated that she heard me but wanted to get the pictures. My vein was blown due to how fast the contrast was running. The tech needed to hold my vein and "push out the contrast before letting me go. This person as rude, dismissive and displayed no empathy for the pain s caused.

Wow- wow- wow- had to double check that place was actually licensed, it should be revoked and all…read morethe front desk staff should be termed- Are 0 stars an option. Where do I start- The front desk staff- rude- no hello- no kindness- no care for anyone- just speaking to each other loudly taking about other people no concerns of the line, the tone of voice used and attitude displayed by the team is completely unprofessional. We were scheduled for a CTScan at 3. As we were walking in at 3 we're also getting a phone call the machine was down. We drove over an hour for the appointment. Several others came in, and also not notified of the machine being down. One lady even argued with a man saying he was called while he stood there showing his phone. They clearly called NO ONE. People have to take off work, arrange the days- no that anyone here cares/ you also are dealing with SICK people that need assessments to for their care. Your lack of professional and concern for patients disgusting. I hope you're all treated with the same respect you show your patients. Also interesting Yet, the machine was going to be working on Monday morning. When asked why we were not called they said they forgot and the girl ran out of time and didn't get to it. Your staffing issue is not your patients problem. This is unacceptable. The physical plant is filthy. The floors are stained, the bathroom has not been cleaned in days. Paper all over; no soap in the dispenser. This is really horrible care- I would strongly encourage anyone to go elsewhere/ we pay for this through our insurance and we can choose where to go- do not spend your money here- unless you enjoy being treated like a doormat.

They took the time to call the doctor's office for the CORRECT order! I greatly appreciated that!…read moreIf they had not questioned it, my insurance would not have covered the order as it was. Shame on the doctor! Southwest Xray West went above and beyond the call of duty. From this point forward, I'm going to request them for all my tests that they perform! Recommended! 5/5

I scheduled an appointment for a saturday to avoid mising work. I show up and the place is closed…read more I call the number and a lady answers and tells me I had no appointment because it had been canceled because the dr. had an emergency. No one bothered to call me or send me any notification. I am glad this happened as it shows their lack of professionalism and why would anyone want to be treated by a dr. like this!

From the owner: Gethin Williams, MD, PhD is the Medical Director of Imaging & Interventional Specialists. Dr…read more Williams has been serving the El Paso, Texas, metropolitan region for over ten years and is a leader in the field of vascular and interventional radiology, nuclear medicine, and diagnostic radiology. Dr. Williams is dedicated to bringing the latest treatment innovations to the borderland community Dr. Williams specializes in minimally invasive, micro-targeted outpatient therapies: pinhole procedures using state-of-the-art imaging technologies in a boutique setting. He was the first provider to perform a Y90 treatment (an advanced treatment for cancer) in the El Paso metropolitan area, enabling access to this important modern treatment modality. He is affiliated with the University Medical Center of El Paso and all the campuses of the Hospitals of Providence. Prior to serving the El Paso region, Dr. Williams served as a General Radiologist and Vascular and Interventional Radiologist at Harvard Medical School/Beth Israel Deaconess Medical Center and University of Massachusetts Medical Center, a Level 1 trauma center. Dr. Williams completed an internal medicine internship at Kaiser Permanente in San Francisco, followed by a residency with Harvard's Joint Program in Nuclear Medicine and a radiology residency at Beth Israel Deaconess Medical Center...

Such friendly staff and great group of doctors. We always saw the doctor and the girls are so…read moreknowledgeable on answering questions and always willing to help in anyway!

The center front desk staff is Horrible, very disrespectful, and unprofessional. Prepare yourself…read moreto not see the doctor when you request to "Just"to speak too him. On May 26, 2022. I unfortunately miss my appointment the Monday prior. Tried to reschedule on the phone. I was immediately ask to hold on the phone. After 5-10min hold. I hung up and call back. Once I got a answer. I shared very respectfully that I was on hold moments prior. The front desk manager ( which whom I was speaking too) immediately took defense ( very personal) n responded " that was not me that place you on hold, CAN I HELP YOU? ) with a unprofessional attitude. Almost like a disregard of me wait but like also like ( and ok HURRY UP so I can get you of the phone ) type attitude. Then proceeded to over talk me and down play my U.S.Army veteran status- which initially pay for the whole procedure ... almost like bringing it up in a envy way. Furthermore, since she over talk me... I hung the phone up and decided to hope in the car to making my way to the office. In the attempt to inform the doctor himself how unprofessional his front desk staff are acting. I arrived to the office and to eliminate any further disrespect from the front desk staff. I simply asked the staff can I speak to the doctor. Front desk staff, respond " no you can't and you will not speak to the doctor ". I felt helpless. Therefore, I Urge you / the people/ the community to not go here .

From the owner: Proporcionar a nuestros clientes, servicios de excelencia en el diagnóstico y prevención de…read moreenfermedades, mediante el uso de equipos de alta tecnología en imagenología y laboratorio de análisis clínicos, en instalaciones de amplio confort y con la participación de un "Staff" que posee una calidad profesional superior, que al aplicar las técnicas mas avanzadas, se desempeñe con espíritu de servicio y sentido humano.

Great service! They take walk-ins with no appointment needed. In addition, they are fast! $30.00…read morefor their 10-panel drug screen. The location is very clean and staff is very pleasant. Upon checking in and paying for my drug screen I waited less than 5 minutes until I was called back. Unfortunately I wasnt able to provide the sufficient amount of urine that was needed so I had to go and drink a lot of water in order to be able to urinate. Luckily there was water provided in the waiting room. Overall, great service, cheap and quick! Definitely will be returning here for future drug screens.

From the owner: Confidential Drug Testing has been serving the El Paso community and surrounding areas since 1994…read more CDT is a member of the Drug Testing and alcohol Testing Association as well as the Better Business Bureau. Owner, Ricardo Argüelles, is a small business advocate and believes that small business owners are the backbone of any community. Confidential Drug Testing has a staff trained in substance abuse management and has developed a complete range of services that will address your program needs. All services provided by the CDT will be in accordance with all state and federal requirements governing drug and alcohol abuse testing. Hours of operation are flexible-CDT is available 24/7.