Service: 5 Ambience: 2 Date/Time: 3/18/2025 9am Crowd: 3 waiting After reading the reviews here, I was a little concerned with what to expect. Maybe those were bad days for the location or heavy traffic times, but my experience was very good. I couldn't get a morning appointment online as all locations showed afternoons only so I took a chance and went in at 9am for lab work. One thing I do agree with the other reviews is the perception you get when walking in the front door. It's just chairs sitting along the walls and 2 check-in kiosks at the far wall and 1 door. When you go someplace for a medical-related activity, you tend to think sterilized look and feel... this isn't that. It's just a room for waiting and your only option is door #1 and you wonder if you got the right place! The kiosks for check-in at least gives you a better feel that you came to the right place. If you didn't schedule an appt online, you just put your drivers license under the reader and it searches for your insurance info. If it can't find it, it asks you if you want to enter it and it has you put your insurance card under the reader and voila, all your info. You confirm and then grab a seat. Every so often, someone opens the door and yells out a name to follow them. Once you get through the door, there's a makeshift "front desk" where you get processed then you're led to one of the other rooms to have blood drawn. I will say this, the lady who drew blood was very good at it! Hardly felt a thing which is very appreciative! And that's it! 30 minutes after entering the waiting room, I was back outside breathing a sigh of relief that it truly was a valid test lab I would recommend this location at least for a time around 9am for a walk-in. And leave your perceptions about medical offices at home so you don't panic when you enter the building read more

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A much better experience this time. I forgot the drug screen times were limited, but showed up around 2:55 and just barely got in before the 3:00 cutoff. The lobby was pretty empty this time, and the staff was very friendly. I'm impressed with how improved the service has changed in the past 12-18 months. read more

This location does not have a receptionist at the front to assist with checkin. Everything is done on the kiosk so if this is not an experience you feel comfortable with, I highly recommend visiting another Labcorp facility. I visited here after work as I was looking for a convenient location to visit after work. This is located in a strip mall next to the Durham Police Department and behind the Sheetz. I thought it was a weird location but it is centrally located for the area. The phlebotomists were very caring, kind, and skilled. They also have beds in case you are prone to passing out. read more

Wow, we're accustomed to Labcorp from out of state, having just moved here. The Kiosk system is familiar like all the others - but lack of reception windows was off putting. After checking in, all went very well. The front admin was excellent and the phlebotomist was fast and painless. Will be back next time. read more

Labcorp is open for walk-in drug testing Monday-Friday 8-11:30a and 1-4:30p (note: they're closed for lunch daily from 12-1pm and will only take appointments up until they are guaranteed to be completed BY 4:30p). I recently was set up by my school program to get tested at Lapcorp, this was my first drug testing experience, which I never imagined to be an enjoyable experience, and it was what I expected. The office is located in a shopping center, "conveniently" next to a police station. Don't expect anyone to hold your hand through this process. Walk in the front door and sign in, if there are names ahead of your that aren't 'highlighted', that's how many people you'll be waiting on before you're up to pee (yes, literally!) I entered at 10:45a on a Thursday, had no one in front of me, and was out by 11am (although I noticed there was quiet a long line when I was leaving; my advice, get there before 11am!) Step One: Sign in. Just your name, no need to show your documentation, you'll show that to the temp once you're called back. Step Two: Place any personal items in the white box. Enter the solitary potty room and Pee. [I was surprised they didn't pat me down or check my pockets!} You have exactly THREE minutes, do not flush or wash hands. You might forget these steps, but no fear, the faucet is taped up and there's a big "no flush" sign on the toilet. Step Three: Wash hands once outside of pee room Sign the paperwork, grab items and leave. The company that had ordered the test for me updated their site with my paperwork the next day. The temp collecting the pee was very straight edged and get the job done. There's no fancy talk or special ribbons here; but overall it's a drug test, no bells or whistles. read more

Labcorp - {They needed at least one business photo!} - Laboratory Testing Near Me - Durham, North Carolina

Update: This is a problem of poor MANAGEMENT. The location was staffed with just ONE person to do all the work. There is no receptionist, just the lab tech doing everything, overworked, understaffed, and hurried. The manager needs to fix this problem ASAP and ensure it doesn't happen again. ************** I know we have to make accommodations for Covid. Having said that, please know that your patients are walking in without knowing what to do. I was here for an employer drug screen and was simply asking about the process. Also, the line was long due to the number of people and spacing. Standing outside is not ideal, because you can't see inside from there. I have no idea when or if the person in front of me has moved. I don't know why the receptionist to spoke to me as she did. I had a similar abrupt experience yesterday when I came in during hours I couldn't be tested, so it wasn't a one-time experience. I know things are different right now, but basic manners are still needed. read more

No issues here for me. The staff was friendly enough, but the facility itself seemed just... "yuck" I got there early and there was already a line waiting to get in. I came armed with my paperwork for my new job which got me expedited to the front of the drug screening line. My personal belongings went into a locked box while I went into the potty to pee in a cup. I was in and out in the allotted time, was given the okay to wash up, and signed my name on the paperwork (chain of custody). In at 8, out by 8:20. Glad I don't do this very often. read more

If you're considering this location for a urinalysis for employment I recommend anywhere else but here.They outright lie in your face and tell you you're urine temperature isin't warm enough and you have to retake it which is another 30min-hr not mentioning the hour you just waited smh.The staff/management has no professionalism whatsoever,you clearly check in before someone and they go before you.I really hope if anyone is coming to this place to not come at all and save the hea dache.I don't like the word hate but I hate this place with a passion and wasted 1hr 45mins of my day on a lose/lose situation. read more

Well, I'm not often drug tested, but when I am I go to LabCorp. It's not completely this locations fault, but they need to update their service and address information online. I looked up the address and phone number. I called and spoke to someone about the location and their hours. I then show up and she says I'm in the wrong place. She handed me a piece of paper that lead me to this location. Very frustrating, especially considering I called in advance. Had I been an hour later I would've had to drive back a different day. Outside of that fiasco, the girl at the front desk was less than friendly. Once I went back for my testing everything was as expected. The girl that handled that was cordial and professional. Communication could've made this experience much more pleasant. read more

I would give this location a zero if I could. I had an appointment today for an employment drug screen. I received 2 email confirmation and a text for my appointment. The emails and text read, arrive 15 minutes early. I had a 430 appointment and arrived at 411. When one of the employees asked what was I there for I said an employment drug screen. Another employee said we don't do those after 400. I responded then you need to change your information on the web site. The employee said ok ( smart ass answer). I really feel that they just wanted to close up shop so they could leave on time. If you have any type of appointment at this site, you'd better call to see if they are in the mood to work. Clearly they don't work after 400pm so you'd better show up several hours early. read more

Phone recording states that they accept pts until 430p. They only accept pts until 4pm. I got to the office at 358 and had to wait in line to check in. So the lady in front of me completed her registration at 4pm. Tablet would not allow me to check in. I came back at 1115 following day (sitting here right now) and am still waiting to be seen. There are at least 6 ppl that were here before me, that are still waiting. read more

The people at the front desk do not seem to care about service. I signed in when I came in and waited over 30 minutes for my name to be called. After a handful of people that came in after me went in for tests, I marched up to the front desk to ask if I had been skipped. I looked down at the sign-in sheet and, sure enough, my name had already been highlighted. I asked the receptionist about it and she told me that she she meant to call my name earlier, but got distracted. No apology. She then asked me for my ID, insurance card, and lab order form (from my doctor). I stood there a while and then she told me to sit down because she needed to call my insurance company about the lab test needed. Well, the WHOLE WAITING ROOM ended up hearing what tests I was getting AND some of my personal info (date of birth, name, etc).. She spoke loud enough for me to hear on the other side of the waiting room. I was in shock and enraged. So after 1 hour+ of waiting, I finally got my blood test by the rude lady who I had been talking to. She stuck my arm, drew some blood, and I was on my way in 5 minutes. Getting skipped over was not a coincidence, since a lady and her kid got skipped over 10 minutes before I realized the same thing happened to me--but they were waiting for over an hour. The receptionist/nursing assistant (different than the one I talked to) said that someone else in the waiting room claimed to be her and took her spot. So, they are not checking ID's when they call you up. **Some of the people administrating tests/sitting at the front desk are students (there's a small sign on the wall), so you have every right to request a full-time staff person to give you your test. Please go elsewhere to get your lab tests done because the people here don't care about your time or your privacy. You'll end up waiting here for an hour or more for a test that takes 5 or less minutes. PS. If you get tests done here, it will take a LONG time to see your results. It's been a couple weeks and I got no update on my tests. I finally decided to login to LabCorp to see if I could access them, and it turns out that you need to create an online profile and verify your identity by answering a couple of questions. After signing up, I FINALLY saw my long-awaited results. read more

Be prepared to wait up two two hours for a simple drug screen. Terrible place. I hate my school for making me come here.

When I tried calling to make an appointment I got an automated response that "appointments are absolutely not necessary." If you don't want to sit in the waiting room for more than 2 hours appointments are absolutely necessary. Had to leave to get to work before I was even called up to finish registration. read more

Marsha R. I recommend that when a person make an appointment in advance they should print their appointment sheets out the night before so that when the check-in scanner goes out they will least have a record of the clients that suppose to take a lab test. My appointment was at 9:30 AM, however, if I did not go up to the front desk to inform them at 10:00 AM I would have been still sitting there. Moreover, the people are very professional that works there. read more

Warning: In this review, I whine about the difficulties of peeing in a cup. I normally write about yumlicious food or local beer, but today, I am about to spend 500 words about pee. So if you don't want to read another 495 words about pee, stop now. I have a bad track record with drug screening places. The first time I had to get one done, I went early in the morning. What's the first thing you do when you get up in the morning? Use the bathroom. So, what's the one thing I couldn't muster up when I arrived at the office? Using the bathroom. What ensued was an awkward hour of me, and one other fella having performance issues, sitting across the lobby from one another, quietly getting up at intervals to refill our cups at the water cooler. I was bound and determined not to have that happen this go-round! So I started dosing up on water before leaving the house. When I arrived at the office, just 15 minutes after their walk-in hours started, there were already 10 people waiting. I signed in on the clipboard and waited. And waited. And incessantly bounced my foot (because by now I was REALLY ready to go). There is no reading material (couldn't they invest in a magazine or two?), so I checked Instagram, Yelp, Facebook, Instagram again. And then my name was called. It only took them 20 minutes to go through that many people. But here's where the fun starts... I went into a room, dropped my purse, was handed the cup, and given some quick instructions on how much to pee, and what not to do (wash my hands, or flush, or pee on the label on the cup). Since all the traditional cup-peeing rooms were full, I was asked to use the hallway bathroom. You get 3 minutes flat to do your business. Why didn't I wear a dress?! I'm struggling to pull my skinny jeans down to my ankles so that I can waddle into crouching straddle position over the toilet, and use all the physical and mental strength I possess (because at this point I have to pee like crazy) to release a steady drizzle that won't wet the label or my hands or fill the cup too high. In the midst of which, I hear from the woman standing right outside the door: 1 MINUTE. I seal the cup, finish going, pull my pants up. And she's announcing, TIME'S UP, YOU NEED TO COME OUT NOW. I hurriedly wipe the seat with tissue, toss it in the toilet, and.... flush. Oh NOOOOO. She took the cup, said they couldn't use it because of the flush fail. Told me to go into the lobby, drink no more than 6 cups of water, and let her know when I was ready to go again. The three-minute rule (to make the processing of walk-ins go quicker, sure), is stressful and not something I'd encountered before. Pee-shy folks, beware! And note that you :can: schedule an appointment online and avoid the wait; you could also more appropriately time your water intake. So for the next 30 minutes, I repeatedly made the walk of shame to the water cooler to fill my plastic cup, swig it down, and wait for nature to call. The lady who worked with me earlier actually ended up being really nice about it when I told her "I'm ready to try again." They took me to a new room, with a toilet that has warning signs taped all over the flush handle, and I did the deed all over again. Only, this time, I got it right. If I ever have to do a stupid drug screen again, here's hoping the third time's a charm... read more

Only 2 people work here: one to watch you check into the automated system and one to actually do whatever it is you're there for (draw your labs, whatever). I'm sitting here with 17 people in the waiting room right now. You get the picture. And for the LIFE of me, I cannot check in without them calling me back 20 mins later saying "Do you have your orders with you?".....IT'S A STANDING ORDER. IT'S IN MY FILE. JUST LIKE THE LAST 6 TIMES. Dear lord. Absolutely zero sense of urgency. Can't wait to be done with this place. read more

As LabCorp sites go, this one is horrible. It has a dirty feel to it, the staff is unfriendly and curt to patients and the waiting area feels more like a meth clinic than a real medical facility. The only reason we are using this site is that it's the closest to us to get an Alomap blood draw for a post heart transplant requirement. We will petition to change this with our provider as this is not a good location. The strip mall where the LabCorp is located is difficult to find, and very sketchy. It's just an all-around poor experience. read more

Terrible appointment management. Don't be mislead by the "appointment scheduling". Running about 45 minutes behind and unapologetic about it. read more