I tried to use them for years their website and their call center says something different than…read morewhen you get to the physical location they're not open and they don't take walk-ins anymore. This looks like a company in chaos and disarray the staff is nice but I have a feeling that this company won't be around long the availability for customers is horrible. I never had this kind of problem with LabCorp

The website won't let me sign in. Doesn't recognize my email. I looped thru the phone prompts and…read moregot nowhere.

This is my 3rd visit 2 with appointments and 1 walk in. The staff are friendly professionals, who…read morekeep this lab running smoothly. Both times I made an appointment I was called in at the time I chose, no waiting. I would recommend this lab to anyone looking to get their blood drawn without hassle and long waits. I am always greeted with a smile.

There is another large lab provider in the area but they are inconsistent with their hours and are…read moreoften closed due to staffing issues. My husband and I started going to Sonora quest and were very pleased with the experience. Place was clean and staff friendly and efficient. My frustration is with the billing... we have been with the same insurance for 36 years and labs are at no cost. Yet we receive bills... not much but odd. Contacted billing who said insurance rejected due to co-insurance which there isn't. So it appears the billing dept is providing that. Last blood draw I confirmed with the staff that they just have the one primary insurance and she confirmed. Both Sonora and our insurance confirm that they are a network provider. I'm not going to dispute the bills, not worth it as they will turn them over to collection and harm our credit. All we can do is go elsewhere.

Make an appointment... Make an appointment... Lastly, make an appointment!!…read more This is a very busy location, so make an appointment.

SEVERELY Understaffed. Took me 2 days of trying to have my LABS completed before my annual…read moreappointment next week. LABCORP Online appointments confirmed , 2 consecutive days to have lab work completed at GailGarner Prescott AZ. Ridiculously long lines and full waiting room of fasting frustrated folks. Why make an online appointment for 9 AM??? When you may be seen 2 hours later while FASTING. A very Unpleasant experience. My complaint is with MANAGEMENT NOT with the staff, doing their job the best they can under THESE conditions. HIRE more experienced staff . . 1 LAB TECH and 1 front desk personnel is NOT enough staff to call your business a LAB.

I've been to the Dignity YRMC Outpatient Draw Center a couple of times for blood draws. Both…read moretimes, the staff has been friendly, courteous, businesslike, and competent. If you need a fasting blood draw, prepare to show up by 7:00 a.m. for their 7:30 a.m. opening, because that's when the line begins to form. I find it much easier and faster to get blood work done there than at the SQ facility on Willow Creek Road.

HDDL has shut down unexpectedly. What a shame. Yelp wants more words in this review, so…read more.. "Baby, you don't have to rush You can leave a toothbrush At my place At my place We don't need to keep it hush You can leave a toothbrush At my place At my place"

This is the best lab in town. The wait time is non-existent... they take you back immediately and…read moreyou are out the door in less than 5 minutes. It is also the cheapest lab in town if you do not have insurance. I wouldn't go anywhere else.

This WAS a good place to get blood labs done. The phlebotomists have been good at keeping the…read moreexperience non-painful and efficient. Management / admin is sorely lacking. Unfortunately a while back they stopped having a receptionist. So if you have a problem, a question, any trouble with the computer check-in, TOO BAD. More than once, the kiosk didn't work and we waited forever until the entire waiting room cleared and refilled. So, if you MUST go here, be sure your (partial) name appears on the TV screen. Some people have resorted to entering their names multiple times just to be sure. So inefficient. Another issue is if you need to drop off a specimen, you also need to sign in and wait. So if the room is full, you SIT and WAIT just to DROP OFF a specimen! When there was a receptionist, it took a minute. Now it can be 30+ minutes! Ridiculous. And OMG after that wait, they CANCELLED the culture from the drop off. How much you bet they CHARGE $$ for that lost test. Useless! Another issue happened when my elderly family member got into the back when I ran out to get paperwork. Returned to a door slammed locked shut. He and the phlebotomist did one lab but didn't remember/know there were two. So he had to get poked 2x. I complained about the lack of receptionist and she said oh just knock (no sign says that's OK!). AND she said it's better without a receptionist and they plan to remove the windows and just make it all walls. So much for HUMAN customer care. Time for us to go elsewhere. There IS another lab right around the corner on Florence.

Simple blood draw. No reason on earth for this. I have good veins. So it's an untrained or…read moreuncaring phlebotomist. Go elsewhere if you can.

I had blood taken oin 5-4-26 for a blood test. Today 5-11-26 I went to the Lab Corp location in…read morePV. Allan looked in their system data and located my lab results. He faxed them to Optum. Here is some background. On the Lab Corp web site, my account shows no results for the lab test. Optum says they are able to locate a report in the Lab Corp system that the lab results are still pending. Lab Corp system shows they faxed the blood report on 5-5-26 to Optum. The next day from my appointment. Allan at Lab Corp did me good.

Clean, professional, expedient, and kind. Experience was quick and the tech was efficient. Policies…read morewere stated clearly at check-in, when making the payment, and scrolling on the tv. The tech provided the highest level of care while ensuring my comfort during the draw.

Mallorie is awesome. Go there in the middle of the day unless you need to fast. Bring a sweater.read more

I went in for a simple blood work panel and had it all arranged from my MD in Scottsdale. I got to…read morethe location which was horribly marked and could hardly find where the office even was. Before I went to the appointment, I called four separate times and each time the message said that the mailbox was full and could not take any calls. Please tell me what type of reputable business has a full mailbox? When I arrived, the office was filled with people and there was no one there to explain anything to me. There was a sign saying that they would return shortly. They didn't and then someone told me I needed to sign in. There was no record of me anywhere in their system. I finally knocked on the desk and someone from the back said they were with a patient and they'd be with me when they could. When she approached the desk and I told her that I had an order sent in and that an appointment had been made she told me that if I wasn't in the system, I would have to be a walk-in. The walk-in wait would be close to an hour, she then told me. This was a horrible experience and I would never go back there again. Everything about it felt subpar and I'm glad I did not get my blood work there because I do not believe they would do an appropriate job. I absolutely hate, leaving poor reviews, but this place really needs some consulting around the guest experience and their practice in general. And please, take off the messages on your answering machine. This review wouldn't have happened if you would've told me on the phone that I wasn't in the system. Instead, I wasted two hours of time this morning. Buyer beware!

From getting appointment made by FNP PC, Labcorp has been excellent…read more Great communication via text and email. Greeted by Alma at front desk and she was excellent as well getting me registered and set up. Julie was the phlebotomist who drew my blood and she was superb. Greatly appreciated her. All went very well.

The front desk person has a weird attitude about paperwork, I'm here for a pre employment drug test…read moreand apparently it's my fault that the employer didn't coordinate with them... I'm just here to pee in a cup man, I didn't ask for this.