4 W ROLLING CROSSROADS 15 CATONSVILLE, MD 21228…read more The electronic queue system appears to be ineffective, as staff seem to call whoever they choose rather than following the displayed order. I waited for over an hour and noticed my name remained last on the screen while people who arrived after me were called ahead of me. When I tried to speak with the receptionist for clarification, she was rude and unhelpful. The customer service was disappointing, and the overall experience was very frustrating.

Candidly, I dread going to any lab. I made an appointment online but wanted to go earlier. I…read morearrived and checked in using the kiosk. The facility was packed but people were being called back steadily. I waited quite a bit but I was able to get in before my appointment time. There is ample parking and the prominent signage makes it easy to find. The gentleman at the front desk was personable and once I was called, the appointment was completed quickly. I highly recommend making an appointment and please take note the drug testing does not start until 10 AM and ends at 2 PM at this particular location.

The ladies who took care of me were so nice and gentle! If you had bad experiences in the past, I…read morerecommend this location.

I had my blood drawn by an absolutely amazing technician! I have a really bad phobia of needles so…read morenormally I become faint and dizzy while my blood is being drawn. Fortunately my technician knew exactly what to do to keep me from fainting and was very kind and understanding. She made sure I was good to go before I left her care. 100/5 stars!! Despite my fear of needles I will be returning when my next labs are due!

I came to this location while in town visiting family. There are no Quest Diagnostics near where I…read morelive. I needed to get blood work done for my insurance company, which they have a partnership with. In the past, I have gone to their clinic located in Dunwoody, GA, and have always had a pleasant experience there. This location was not as pleasant. So I arrived at 10:33 am and my appt was for 10:10am, so I was late. It was not a big deal because they take walk ins. I simply needed to make an appointment to ensure the location had my paperwork when i arrived. I walked into a completely empty room, and no patients at all were waiting. There were 4 women behind the window having a conversation. They glanced at me when I walked in, said nothing, and then went back to the conversation. I proceeded to go to the kiosk located right in front of the window and signed in. The computer allowed me to choose a walk-in appointment since I was late. The next available appt was 11am, but the computer said they would call me when they were able to. I sat down, and 15 minutes later, one of the women called my name, and I walked over to the window, giving her my insurance card and ID. Once everything was scanned, she called me to the back. My interaction with the woman was good. She was amicable and got straight to business. She did the exam and blood work with care, and I was in and out within 10 minutes. The exam room and the entire clinic seemed dirty. I could smell the bathroom just sitting in the room across from it. A little paint and bleach go a long way. It must have been a slow day because I did not see any patients at the facility during my entire visit. Overall, it was an ok experience. I was able to get what I needed done. If I lived in the area and needed to go back to Quest Diagnostics, I would probably choose another location.

Have been here a couple of times. Have never had to wait more than 10-15 min.Technicians are…read morepleasant and efficient. I usually go between 10-11am so its less busy then I assume

Always late. Staff rude. Arrived for an appointment at 11 am still not seen 30 minutes later.read more

Stopped into this Labcorp location to have bloodwork done. I was happy to find that there weren't…read moremany others in the waiting area, which I hoped would mean they'd have me in and out. The wait was the ONLY good thing about this location. There is an older black lady at the front desk who is just mean. No people skills what so ever! I answered her questions cordially, as she continued to bark more orders. She didn't even look up to speak with me. Probably the worst customer service experience I have even had! The phlebotomist, however; was a gem! She poked me once and I didn't even feel the pain I typically feel when giving blood! I hope she finds a new job, because the Labcorp location is horrible and no place for someone like her who truly loves what she does!

Came here for routine bloodwork. This is my first time coming to this Labcorp. I was at the other…read morelocation across the parking lot on Wilkens Ave., saw that they were not open yet, and looked at my text message again and saw that it was this location! I sprinted across the parking lot just in time. There was plenty of parking in the lot outside the building (It's in the Peter Angelos building on the fourth floor). I checked in at the in-office kiosk and waited to be called. A pleasant young lady at the desk, Danny, assisted me and was also the phlebotomist. The care quality that she displayed was excellent. All in all, I lowkey like this one better than the one across the parking lot!

Wonderful office personnel and Nurses I would highly recommend this Labcorp to my family and friendsread more

I was told by the doctor's office I take my mom to about this location which is so newly opened…read morethat it's still not on the Quest Diagnostics website at the time of this review. I had to take my mom here because when we went to another well known laboratory to have her tests done from a written script from the doctor, the lab didn't complete / do all of the tests requested. That was not good as it's already like fighting a hungry bear to get my mom to go get anything medical done, so when I was told this Quest Diagnostics lab location was in the same building as the doctor's office, it was a god send because I could kill two birds w/ one stone while visiting the doctor. This way, my mom wouldn't be as upset about having to go to two locations, again. In addition, the lab technician @ this Quest Diagnostics location was super nice and patient with my mom (who at this point was especially cantankerous because she had been fasting in order to do her labs). Unlike the other lab who didn't do the tests as requested, Chanel (I believe that was her name) from Quest Diagnostics at this location was really nice and ensured she had all of the vials verified for submission and everything was completed. At this time, Chanel was taking walk-ins. I don't know if that was because we came from an office in the same medical building and can't say if this will be ongoing as the location gets more established, but it was very helpful.

I had the pleasure of visiting this location for CT and X-Rays…read more The receptionists were quick and ready to help. The CT took place here and the X-Ray is in another suite, same building. Ask for the sign up to their portal to view your results online.

UPDATE: I had the…read morepleasure to visit Advanced Radiology again today (though "pleasure" might be a bit of a stretch for a medical appointment). However, I can genuinely say it was a pleasure because of their incredible staff. Sharon and Sandy at the front desk are two of the kindest and most welcoming individuals I've ever encountered--not just in medical care, but in customer service overall. Sharon, the tech, was equally compassionate and professional, and Mariah, who prepped me for the MRI, was just as wonderful. The team at this facility is truly exceptional, and I can't commend them enough. I'm not sure where they were hired from, but their previous employers lost some outstanding people! Thank you, again!