I always make my appointment for this location through the Quest app. I don't think I have ever…read morewaited more than a half hour, but it's usually even quicker. Today I showed up at 8:45 am and was back in my car by 9:00 am. Almost every staff member I have been seen by is an excellent stick, I usually don't even have a bruise the following day. Today I was taken care of by Gisell who was kind, quick, and a great phlebotomist. I will continue to book my appointments at this location.

I tried to go early in the morning so there wouldn't be that much backup…read more The office is so tiny, the size of a bedroom. People were waiting outside. The tv was broken, the tv should have the pt names and who is next in the order so you know how behind they are. It is a very helpful item. So that didn't help with the people who kept bothering the techs every time they asked them when they opened the door. They were 45 minutes behind with my appointment, I asked the tech how he was and if this was his normal. He said yes. I asked how many techs were there and a lady from another room yelled we have 4 techs and are all working. I was shocked that I couldn't even speak to my own tech. (I wasn't speaking condescendingly, it's health care.) After that my labs were complete and I left. The only positive I can say is that it is very clean inside where they draw the labs.

Awesome service Great place…read more The service here is outstanding The entire staff is Great

I had a very pleasant experience at Xpress Urgent Care, the receptionist as well as the medical…read moretech and APRN were very professional and took great care during my visit, they were very attentive and I felt cared for and not rushed. I would definitely go back again!

Honestly one of the best experiences I've ever had at a medical facility, hands down. Great…read morecustomer service, good attention to detail and very affordable. I would highly recommend this place. Thank you Test Hub Express!!

More 3.5 stars -Boynton Location. I Have been there about 3 times so far. They are a federally…read morequalified health center. People should know that no matter the facility this may come with indirect some hiccups. Hiccups for these type of places like Genesis include issues like staff/patient ratios, newer or less experienced support staff, high Medicaid usage and all the ramifications of dealing with the range of middle to very low income working class people. With that said, I have found the staff to be pleasant and they're have been effective with follow up calls when needed. Go early and hope to be seen within the hour of your appointment. They typically return the energy you give them, including silence. The guy who does triage and community out reach is great in that he is efficient and relatable. Their telehealth platform sucks. I cld wrk remotely all day but as soon as I try to connect with their system it's intermittently glitchy. I have seen 2 different doctors there (my 1st choice was not available my first time going). Dr Sonia Cuellar is the best, very professional, is knowledgeable without being condescending. She is optimistic in the ways she gives info, feedback, and follow up. Dr. Ducille is polite but less engaging, she's not a hello in passing in the hallway type. Dr.Ducille does the job and I have observed her to being very engaged and relaxed when interacting with staff, perhaps a patient boundaries thing idk.

Very poor service for my special-needs son who has no behavioral issues at all they just want to…read moreput everyone to sleep to make their lives easier they could put a little bit more effort to make people comfortable like they did when they were pediatric patients don't child has serious behavior disorders, and cannot sit still, and would be uncomfortable, but not necessary to drug everybody

Went for a basic blood draw on a Friday morning. Had appointment for 7:45AM. Arrived at 7:30. Sat…read morein waiting room until almost 8. No one at the front desk. Heard talking and laughing coming from the back while waiting. Finally some one came to the front. Two other people, appeared to be sales people, also came from the back and left. Got called for my turn, went well. The following morning I got my test results on line and there was no PSA done. The PSA request was on the script. I know because I checked for it when I got the script. That same morning I went back to the lab and asked about the PSA. The tech in charge said it must not have been on the script. When I tried to find a solution (like maybe they still had the script) the tech said she didn't have time for this and slammed the door while going to the back. Not want to cause a bigger scene I left the waiting room. I am now waiting for a call back from corporate. Don't expect any resolution. Will probably have to get another script for PSA and get another blood draw. Please note that the initial visit to this facility was on a Friday when they missed the PSA. The follow up was on Saturday when I had the conflict with the "supervisor" who said she only works Saturdays.

as soon as the woman open the door after lunch break around 12:33pm she yelled out yall need to…read moregive us time to clock in. there was no hello welcome to Labcorp or simply how are we doing. I strongly suggest that this place needs to fire these rude woman and rehire people who actually cares about others as the company display... I will not be returning to this location and neither will my colleagues.

Quick, easy, and painless experience. I came in for blood work after seeing some mixed reviews and…read morewanted to share a positive one. Keisha was excellent! She was super personable and made the whole process feel simple. I've been told in the past to point out a specific vein since mine can be hard to find, but she got it on the first try without any trouble. Didn't even break a sweat. Really smooth visit overall.

My phlebotomist Jennipha was sweet and capable. I had 2 separate orders from 2 different doctors…read moreand she took my blood and it didn't hurt! The young lady who helped me check in was friendly and greeted me with a smile. She was also helpful to other patients waiting. The waiting room was clean. I was in and out within 15 minutes. Very efficient!

we walked in and the staff was very helpful and very prompt…read moretheir prices were also great

Easy to schedule an appointment on-line. Melissa was great…read more They definitely need additional help at this location though. She was working alone covering the front desk and performing blood draws.

Tatiana checked me in - she was patient kind and efficient!!!!…read moreJess took my history and got my VS . Jess was very patient, caring and gentle and efficient!!! I am a nurse since 1964 and have had a lot of experience In hospital and heard many negative reports from many patients!!! Michael took one look at my injury and said you need stitches. Before he started he talked to me explaining the procedure and the use of novocaine shots to numb the area. He emphasized I was to tell him if I felt any pain and he would inject more novocaine until I had NO pain. He kept his word and I thanked him for using small stitches- I was impressed By his technique.I am seeing him tomorrow so he can remove the stitches! In addition he ordered a tetanus shot and preventative Keflex because the wound was so close to the bone in the finger!!!!!!!!!! This staff clearly cared about my well being and outcome!!!!!

First time at this establishment and it was a pleasant experienc. the NP was super nice and took…read moreher time with me. the office staff was very friendly and accommodating. this will definitely be my new urgent care facility

In the last month my wife and I have had a total of four tests run at Diagnostics of America in…read morePalm Beachy County. These facilities are very modern with state of the art equipment. The staff are efficient, friendly, and knowledgeable. At all four appointments we were called a couple days ahead to explain our copay, then sent reminders, at least twice, then taken ahead of schedule at each visit. Pretty impressive. My last appointment was for an MRI where I needed an IV to administer a dye. I have an emotional reaction to IV's where I often pass out. I told Claudia and Joe (the technicians). They handled it flawlessly. You could not even see a needle mark the next day. They thought it was no big deal. Believe me, it was.

Terrible service this morning. Was made to wait almost an hour, in their crowded waiting room, with…read moremy mask on and no word from their staff. I finally walked out without getting my scan. This was at 6080 Boynton Beach Blvd. They called me just before I got back home and tried to make it look as though it was *my* fault for not complaining to them at the front desk before leaving. Wrong. There were people in line at the front desk, and I had already seen them shoo away other patients who tried to approach with questions after checking in. BOTTOM LINE: They're making way more appointments than they have the capacity to service. Also, there is no way to file a complaint by telephone with them. Call their number and you get the infamous "our menu options have changed" greeting, but none of those options involve feedback on their service (or lack thereof).