Very rude at front desk, turned me away and yelled at me about my insurance card. Unprofessionalread more

I received excellent, thorough care from Dr. Ashley and the rest of the staff. After my visit, they…read morefollowed up with me multiple times urging me to get further treatment immediately. Without their insistence, I probably would not have done anything else since I felt fine. Their persistence ultimately saved me from having a major health issue and I am immensely grateful.

I am here with my Mother who is also accompanied by my Dad for her to be looked at medically. In…read moreany case, this Urgent Care seems to be kept clean which is nice to see . Also, there is a sanitizer machine upon walking in the door . It was nice to see that because the one sanitizer I usually bring in my purse was gone. This Sharp Urgent Care clinic seems to be a good place to help their patients as they always do what is necessary to help the patients I do want to say the waiting room needs to be fairly quiet for people who are waiting patiently for their family members . There is this Mother with her daughter who is talking so loud the entire place could hear . I feel someone needs to remind patients if they need to talk loud, they can simply walk outside. It's just rude when the people who do that do not care about other's peace of mind. Again, talk outside because no one will have to listen to them speaking loudly about their personal lives. I hope in the future the front staff can remind people to keep it quiet as there are others here who relish peace and quiet.

Best of the Rees- Stealy offices. Ample parking and the staff are helpful and friendly. They'll…read moretell you if the wait in urgent care is reasonable or not and even suggest going to a different site if it makes sense and has a shorter wait.

I'm not someone who regularly writes reviews, and no one asked me to write this one. It's been a…read morefew days since my visit, and I've continued to feel so genuinely thankful for the care I received that I actually sought out where I could leave a review because I wanted to make sure the people who cared for me were recognized. From start to finish, my experience at Sharp Grossmont's Emergency Department was exceptional. From check-in, to being escorted to triage, to every interaction throughout my visit, every single point of contact was friendly, efficient, and thorough. What stood out to me most was how genuinely kind and positive everyone was. Every staff member seemed to take pride in what they were doing. They did their jobs efficiently and thoroughly, while still making me feel cared for as a person. I've had experiences in other emergency rooms before, and this was by far the best experience I've had, especially considering the circumstances that brought me there. A very special thank you to Dr. Alex Kim, who sutured the wound above my eye. Having an injury on my face was obviously stressful, and I was concerned about how it would heal. Dr. Kim was extremely professional and meticulous, took his time, and made me feel completely at ease throughout the repair. I can already barely see the incision, and I am incredibly grateful for the care and attention he put into his work. No one wants to find themselves in an emergency room, but I walked away from this experience feeling incredibly grateful. The level of care I received truly went above and beyond, and I hope this review helps ensure that Dr. Kim and the entire Sharp Grossmont ER team receive the recognition they deserve.

Came as a walk in at 11:51am &was out before 12:30pm!…read more Came here cause I was feeling sick& eyes were burning. Everything went by quickly from the check in to discharge. The nurse & PA explained everything& were straight to the point. Gave my meds& told me to get some rest! The only thing i didn't like was how confusing it was to get there. Parked in the structure, hopped on the elevator to the 1st floor, walked across &went up the elevators to the 6th floor. It is all the way to the end of the building.

Great service, and friendly knowledgeable staff. It's generally very easy to get an appointment.read more

We drove my daughter to this location because she needed to see a dermatologist right away. The…read moredoctor we saw said he could not help my daughter and she needed to see a specialist in Carmel Valley. It has been three days since our appointment and I have called three times asking for the referral, I even spoke to a supervisor and have never gotten a call back. My daughter is fifteen years old, is in pain, and cannot use her right foot. This office should be ashamed of themselves, my poor daughter! Do not go to this office ever for medical care you will not receive the help you need.

Tiffany rociks...she is the best...blood drawer of all time...worth waiting for her if you can...I…read moream a total needle phob...so I know who is the best...I hate needles. and I get a lot of blood draws ...booo...but Tiffany she really is the sweetest person and she knows her job.

This is a hidden healthcare secret. Easy parking, super friendly front office people who are always…read moresmiling and make you feel welcome and at ease. Jimmy the phlebotomist is a magician. I HATE needles and he is finished before I know it. We appreciate the positive attitude, professionalism, and kindness of the crew here.

Front desk lady super nice , the doctor she was super nice , nurse was super nice , very good…read moreexperience and got the help I needed thank you palm urgent care

If every urgent care visit felt like this, I'd start getting hurt on purpose…read more From the moment I walked in, the two young women at the front desk were warm, welcoming, and genuinely kind -- not the fake, "we-have-to-be-nice" kind, but the kind of caring that makes you feel like you actually matter. They set the tone for the entire visit (if I had employees like these, I would definitely give them at least 6 week fully prepaid and all inclusive vacation to Bora Bora on the company at least three times per year!) The doctor took real interest in my injury -- not just a quick in-and-out diagnosis, but thoughtful, attentive care. You could tell he was engaged and wanted to help, which is rare these days. The whole place ran like a well-oiled machine: fast, efficient, and impressively clean. I barely had time to finish filling out my form before I was already being seen. Highly recommend this location if you want to be treated like a human and not a number. 10/10 experience. Theodore

Great service!! We ended up needing to go to urgent care while traveling from Arizona to…read moreCalifornia. Alpine was the first urgent care closest to us and we're so happy we stopped here. They got us in right away and you could tell the staff really cared. We were in and out and back on the road in no time

The receptionists are so sweet and they've answered my many questions without making me feel bad…read more I've seen two providers in the numerous times I've gone and they've been so sweet and understanding. They did their absolute best to get me in and out. And when it comes to prescribing medications or coming up with a treatment plan they ALWAYS ask me for my opinion and my preference. Truly feels like they're my friends.

Wanted to share my experience with L&D hospital During my…read more5day stay, I want to start off with giving thanks to all the nurses they all hero's with invisible capes ! But wants to also give thanks to Sigrid, Sara, & Pamela, they gave me the best labor experience, very attentive, and very helpful during my stay, these nurses made my delivery experience very very meaningful, Sigrid explained everything very well with meditations & gave me a run down of how labor/induction was going to go, Sara made my labor go quicker & was very attentive and did her best to check on me frequently, Pamela was the highlight of my hospital stay, she did an amazing job/service, and made me feel very comfortable & confident, she guided me through my 3 hour push for baby, she made my delivery experience go smooth for me being a first time mom. I will choose this hospital again and again for the future!

If you are a elderly senior this isn't the place for to go too, their medical staffs when you get…read moreadmitted are rude and self serving when you get admitted, they have weird ways in dealing with their patients the nurses talk down to you they find it funny in how they treat you and don't tell the family when and how a patient got bruised and scrapes on both f their hands and arms they scan your call and visitors and when they don't like who calling they keep on hold for very long time they even have main operator lying as well by claiming this patient is not in our systems and make it sound like I said the wrong name when calling after 3 times repeated his name and spelling his name to them they are very unprofessional and territorial so don't get on their bad side by asking them questions why he strapped down , why his cell phone taken from him and where did those injuries on both of hands and arms came from several nurses said they didn't know how he got them and he has been in their care for 8days now and they keeping my friend against his will and they got a mental doctor involved because they claim he hit a nurse and truth was that he wanted to go home and the nurse kept pulling at him and he accidentally must have hit her not sure where she got hit anyway bcuz of that the mental doctor was called and tom couldn't speak bcuz they gave him anxiety medication to calm in reality the doctor did not evaluate him correctly bcuz he was under medication influence and stated he was was unfit to make his own medical decisions they are violating his rights by closes off his relationship to his closes friends and family no visit and no calls they are monitoring his every moves and shutting him down from receiving calls and visits. I don't know if anyone has experience this kind of treatment at this hospital. They are treating my friend with little respect and basically trying to get him awarded to the state for what? His family and friends are here in San Diego except one son lives out of town they are telling half truth about his health condition and are trying very hard to get him in a long term care bcuz of how they feel about him they are vindictive and not unprofessional in how they are treating my dear friend at this hospital they have other interior motives I just not sure what they are trying to achieve with him and why he's being treated as child an not as adult. I don't trust this hospital and some of their staff on site PS. They replied and said they will release him after they break his spirit and he surrender to their authority. What kind of treatment do you call this? I never referred anyone to go there and I hope never have to be seen there. People we are living in the last days as the Bible speaks about man intent. EVIL .....Patients are just a number and a checkbook to them when they use up all your resources in your health plan your life span may not have value to them neither something to think about ,,,, call it .....Greed !!!!