They do their job well here. The check-in kiosk is easy to use, and the wait isn't bad even if…read morethere's a few ahead of you. My biggest issue being able to hear the folks on the other side of the glass/plastic when you're at the counter. The holes for sound to go through are small, and there's a bit of background noise. My technician was pretty quiet, but she was very professional. Results within 24 hours.

Had a 9:30 appt, got there at 9:20. Had to be 20 people waiting. I needed my draw B4 10am for…read moretestosterone levels. Went up to the window at 9:45 and let them know. "You will be next" she said. 2 people more and it was 10am. Had to leave w/o my blood draw. Why make an appointment if you take 18 walk-ins before the people who make appointments??? Never again will i use LabCorp.

The staff at Kohl's blood draw was the Worst experience I have ever had and I've had hundreds of…read moreblood draws I hope I ne er go back there. There is NO empathy, no smiles, no caring. The 2 ladies were clearly unhappy with their jobs or totally burned out. I see so many negatives and yet, St. Peters is doing NOTHING to change this. I hope never to return here. There are so many other blood draws. Dont come here. Ugh. Disgusted with St. Peters and Bender Labs. Shame on you!!!​

I went into the Kohls' location first thing in the morning for a blood draw. There were two…read moreemployees present, a younger woman and an older woman. They were loudly shouting back and forth from one end of the office to another. At first it was just pleasantries. Unprofessional, for sure, but I just wanted to get the blood draw done quickly. The younger employee began complaining about the codes that were listed on my blood draw order. She yelled to the other employee that the codes were incorrect and that "these doctors just don't care." Then she shouted my doctor's name, a well respected member of the medical community, and said "he should know better." I was shocked. The other employee asked her who the doctor was. She shouted his name even louder. The older employee then shouted "He's old. He should retire!" I was appalled at the lack of respect for a member of the medical community and for me, his patient. I had never experienced this type of unprofessionalism in a medical facility. I was going to retrieve the work order and leave when the younger employee called me in and said they were not going to be able to draw my blood because there were incorrect codes on the order. I took the order and quickly left the office. When I got home, I emailed Patient Experience at St. Peter's Partners. Within a half hour I received a response from the coordinator apologizing for what I experienced and assuring me that the incident was being referred to management and to Human Resources. A half hour later, I received a phone call from the woman who supervises all 14 St. Peter's labs. She reviewed the facts with me and then said she was on her way to have a discussion with these two employees. She said that this type of unprofessionalism would not be tolerated. She was appalled at the statement of my doctor being too old and should retire. I am grateful that St. Peter's responded quickly to this incident. Hopefully they will take action to make sure that no customer ever has to endure this type of unprofessionalism again. I appreciate their apologies, but I will never set foot in this lab again. And I had been a steady customer there since they opened. This is how you lose business.

Staff was great. Care was excellent. Got an X-Ray. I like the fact that you can make an appointment…read morein return the next day if possible.

I went in with bad toothache and I was basically denied service. I was seen by a tele-med third…read moreparty service, I wasn't made aware of the qualifications of the provider. I wasn't not given any meds, and I was told to call my dentist. This happened on a Sunday (yesterday).

Got there at 3:00 for my 3:00 appointment for a blood draw. There was one customer there already,…read moreand one woman behind the desk waiting on that customer. They did a whole bunch of paperwork, and then that same woman told her to come in the back, which she did. The two of them came back out and did a whole bunch more paperwork. There was NO ONE else there, and yet thirty minutes went by before the Quest receptionist ever looked at me or acknowledged me. The one woman at the counter, it turned out, was the entire Quest team: she was the receptionist, secretary, and blood drawler. Also phone answerer. I kinda expected her to pump gas and maybe play the accordion too. All in all it was a peculiar experience. The only good thing I will say is that when I finally got in the back to have my blood drawn, she was nice, and she managed to draw my blood without any problem. But even that doesn't make me want to give it two stars. There was something very Twilight Zone about the whole experience, and the creepy way that I was there, it was quiet and empty, and yet still nobody saw me or spoke to me.

I made an appointment for 8:30 on January 11 and they had me in at 8:20. Phlebotomist was kind,…read moreknowledgeable, and gentle. Will definitely be back.

Huge black and blue the size of a golf ball above my elbow where blood has never been drawn. When…read moreI was told I would have a big bruise and mentioned I had a black tie event and it would show she said it h put a bandaid on it.

This is supposed to be named ST. Peters laboratory Not Lab Corp. located at…read more 4 Palisades Dr. Suite 120 Albany, New York 12205. I got blood drawn here on 9/21/20. Phlebotomist nice. Reception very rude and unfriendly. Getting my lab results is a joke. In a phone calling circle. My dr has requested them 4 x and has sent 2 urgent fax requests and still has not received all my results. When you call to request the results faxed. They say "your doctor needs to request them ". I ve explained to them many times" no resolution. Over a month now. Ive been forced to get my labs re drawn due to them not being able to release my results to me or my doc. customer service lacks extremely, phone conversations Very quick to speak over you. Not helpful at all. (518)525-1475. ( reference lab) and (518)525-6186 azalia( terrible employee). Id fire her on the spot. Definitely losing business from her. can't find help from not one person!!

it is September 22, 2025. I went there today for an employment opportunity from the very moment I…read morewalked in. There was a very. Lovely receptionist Mercedes was her name then I had Thomas do the hearing and vision and Nancy the nurse practitioner who was wonderful as well. Everybody worked there was absolutely terrific. Highly recommend this place thank you taking good care of me. Guy D

Worst place ever, and it's a shame many and I mean many years ago over 20 it was a very good place…read moreto go. Doctors were nice and professional and took care of you in a proper professional way. Fast forward, I first walk in the receptionist is blabing to a coworker F this F that like she was at home blabbing, instead of realizing she was at work and should be a bit more professional. Then the Dr.s, omg, the rudest Dr. ever!! I had bad vertigo and a fever so she's checking me out and went to look at my ears and said omg you have wax in your ears, I'm like I just cleaned them very well. Then thinking how rude to myself. Then takes my pressure and says it's 500, what does that mean? Most say it's 130 over whatever it may be over something. Then she leaves and I hear her gossiping in the hallway about me. Then they wanted me to get some weird test done I forgot because it was a while ago and I said no, so I had to sign a sheet for declining. It goes on from there with the rudeness for no reason. The are horrible, go to the one in 20 mall if they take your insurance, it is a much better place. The other one should be shut down for looking unkempt too. Never again ever, and others in my family agree. They must be all fired dr.s from someplace and that's the only job they can get. They deserve ZERO STARS.

When lost my blood sample, gave me 800 number rather then looking up themselves where it went…read more Useless, redid test at another Lapcorp in Albany.

I had an appointment today, I was unable to give my sample due to a mishap with paperwork (Not Lab…read moreCorp fault) however the lady that called me up and explained was so nice. Much better experience than the one in Clifton Park. while waiting, we could hear someone (an employee) singing so lovely and it made all of us smile. Unfortunately you can't avoid the wait but it's not so bad with friendly staff. I was actually very annoyed but again, not their fault but great vibes at this location.

September 22 2025 I went to the Kohl's Plaza location to have my blood drawn, only to find a notice…read moreon the door that the location was closed. I used the QR code to find another location. The next closest was 1365 Washington Ave, so I went there only to find that that location too was closed. The QR code, generated by Trinity Health and posted for patient information is incorrect! I have a bad hip and walk with a cane, the reason for this bloodwork was for a pre-op clearance for a total hip replacement. In this day and age, with the technology of a QR code, a patient portal and the ability to transmit system wide messages, why hadn't I ever received any notification that all but one of the St. Peter's labs were closed? With all the BS written about Trinity Health patient 'care' services - this very elemental level of 'care' is abominable.

If, like myself, you happen to be in the mood for a blood test after seeing a movie at the Spectrum…read moreTheatre, take a walk down the dead-end street of Carroll Terrace and you'll find yourself in the spacious free parking lot behind Bender Labs. Although it's on Hackett Boulevard, there's no signage indicating its presence, making it a very exclusive destination for CBC aficionados. The waiting area is dreary 70's Hospital Moderne, but there's virtually no waiting due to the sequestered location. Leukocytes, platelets and erythrocytes will be expertly drawn by an affable technician, ending with the application of a small bandage that will only slightly tear at your arm hairs upon later removal. All in all, a good experience, and I'll be back once a year or so, because who wants to overdo the luxury?

You come in and no receptionist, signs guide you to check in kiosks. It walks you through scanning…read moreyour license, and insurance cards. A few more questions and your done. Someone calls you up to the window and takes your co pay and your on your merry way to get your blood drawn. The phlebotomist was nice, but when he put the needle in it burned like hell. At least it was a one stick episode. He drew 2 tubes and wrapped me up and it was all said and done. The entire process took approx 15 minutes total which was great.

Had good experiences here every time. Employees have been very kind and helpful. The person at…read morethe front desk seems to do double duty and also runs back to do labs - so they sometimes seem spread thin - but again always very positive experience.

I just want to say I had an awesome experience on Tuesday my nurse was so caring and courteous . I…read morewould tell everyone I know to come to this location on Hoosick st Troy and ask for Joanna

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.