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St. Peter's Bender Laboratory

2.5 (2 reviews)

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Albany Medical Center - AMC Breakfast

Albany Medical Center

2.1(174 reviews)
0.5 mi

First off, I've had major health issues since I was a small child, and I've seen more doctors that…read morealmost anyone else here who's submitted a review. I know what makes good medical and support staff. It seems that people are really motivated to write negative reviews when they've had a bad experience (pain meds, anyone?), but less motivated when it's good, maybe because we're feeling better and we forget it. Although I've had a couple imperfect experiences, for the most part, I've been really happy with Albany Med. I have congenital health issues that have to be managed carefully, and for decades, I lived in NYC, where my doctors coordinated everything. (I have to admit, I was probably spoiled by them.) But at this point, after several years up here, I'm content to shift everything to Albany Med. I've been lucky enough to have caring, intelligent primaries and their teams, and the specialists I've seen have been kind and competent. One staff member in Pulmonology wasn't great, but that was probably more about personality and politics (come on, in this age, who doesn't believe that vaccines are worth the "risk"?!). But I've never seen them again, so I was satisfied with that result. (There must be a note in my chart somewhere never to assign me to *that* person. Ever.) I've seen specialists in pulmonology, immunology, gastroenterology, OBGYN, and of course, primary care. Each of the doctors listened to my concerns, carefully considered my extensive records, and helped me make good choices for my care. No healthcare organization is perfect. By accepting this and allowing them to try their best to support me and my spouse through all my health mess, we've had good results with Albany Med. When you're in pain or really sick, it's difficult to be patient and understanding, but if you can allow yourself to remember that the doctors, RNs, PAs, and NPs are trying to be on your side, it helps. Since COVID, all medical establishments have struggled to get enough staff. We've all struggled. So my advice is to decide you want to be on the same team as the meds, not their adversaries. I DO NOT mean don't contradict them or just accept everything blindly. You have to advocate for yourself and be honest about the problems you're having. And seriously, remember that they ARE trying to help. Work with them to make it happen. (Also, if you want to complain about the physical facilities, maybe you should vote for the kind of funding needed to build, maintain, and staff those facilities.)

They really need to rethink those makeshift "rooms" in the hallways of their emergency room. Having…read moreto lay outside a bathroom for nearly 24 hours was gross. How horrible when you're sick you have to smell someone's poop. LITERALLY! It was disgusting. Just no! Some of the nurses were so unprofessional, bitching and swearing about patients out in the open hallway for us to hear, ignoring cries from people that were hurting. I actually got up to check on someone because they were yelling they couldn't breathe and nobody responded despite being in ear shot. I am not a medical professional and could only offer to find someone for him. The nurse that finally came in was so rude to him that he actually said something to her "please stop being mean to me." Every time she went into his room I could hear her saying things I feel were inappropriate for someone supposedly caring. I was actually stunned at the goings on in this ER and am surprised they haven't been shut down. People deserve better. I understand being short handed and the job is stressful but there's no reason to be rude to the people that you're getting paid to help and care for. Lose the attitudes! Nobody wants to be there! The area where I was stuck was absolutely disgustingly dirty. Blood and puke chunks on the floor for hours. I mentioned the community smelly bathroom. Gross. The patient liaison in the lobby was the nicest and super helpful. There was also a male nurse who seemed to be one of the only ones to care and really strived to be helpful so I'm thankful to those two! The doctors are super scarce and they will get to you when they feel like it. Horrible.

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Albany Medical Center - What an amazing team!!

What an amazing team!!

Albany Medical Center - At the time of my post

At the time of my post

Albany Medical Center - My view of the community bathroom. Gross!

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My view of the community bathroom. Gross!

Albany Medical Center South Clinical Campus

Albany Medical Center South Clinical Campus

4.0(7 reviews)
0.2 mi

Great staff and facility, sorry to hear they are closing…read more -----------------------------------------------------------------------------------------------------------

The check in process was pleasant, and easy. The receptionist was pleasant, despite it being…read morereally early in the morning. The pre-op nurses seem knowledgeable, and were able to answer all of our patient's question sufficiently. The relevant staff came by to introduce themselves, give an overview of the procedure, and answer any questions we may have. The surgeon, and anesthesiologist, and surgical intern were nice, but the nurse anesthetist seemed nervous. While I spoke briefly with the surgeon after our patient's surgery, it seemed strange that he did not come out to explain how the procedure went. Our patient wanted to see how they did after waking up, but none of the medical staff who attended the surgery was available to answer questions. I understand that surgeons have a very busy schedule, but it should be standard practice for someone to check in on the patient, explain how surgery went, and give a brief overview of the procedure. An extra two minutes of their time is all it takes. The bedside manner for the post surgery nurse could have been better. She seemed indifferent after I explain my concern about the patient's questions being unanswered. One redeeming quality is that she seemed more pleasant the next time she came around, to check in. I refrained from judgment upon reading poor reviews online about their bedside manner as I aim to give the benefit of doubt unless proven otherwise. Well, the poor reviews online were not wrong. Perhaps it's just this specific case, perhaps that's the standard practice. But I expected better.

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Albany Medical Center South Clinical Campus
Albany Medical Center South Clinical Campus

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Center for Rheumatology

Center for Rheumatology

2.2(22 reviews)
4.3 mi

I have been working with Rhonda Murphy for a few years now. I have RA and it hasn't been an easy…read moreroad. I can say so many good things about Rhonda. She will try her best to get you in that same day, explain what is going on, take blood work to check my levels and much much more! Although eventually I might need a left knee replacement and not looking forward to that, I will always praise her for her kindness and understanding every time I go in to get my Remicaid treatments, knees drained or whatever I am in there for. There have been times when I just can't take one more knee drained, medication or Remicaid infusion and I am mentally and physically exhausted over these symptoms but she is always there to give me hope and I know it could be worse if she wasn't treating me. Things have gotten better its just my 1 left knee now that keeps filling up with fluid. All of my joints are better. I will see an ortho to deal with that and hopefully just get it cleaned up by a quick procedure. Christine Rotterdam, NY

I was told that they receive hundreds of referrals a day and it would take at least two weeks to…read moreprocess my referral. Then ultimately the appointment might be in about 4 months. So if you did actually have lupus or something that causes damage, the damage would be done by the time you got an appointment. They need to manage this better so that new patients can be seen within a couple of weeks.

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Center for Rheumatology

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Community Care Physicians - Social Distancing is enforced here

Community Care Physicians

2.4(5 reviews)
7.4 mi

Came in to get my blood work done today as I do periodically. I must say that Tammy is absolutely…read moreamazing at what she does here. I have never been one to be a fan of needles but she makes you feel very comfortable, she's very friendly and warm with her affect, so it put you at ease. She'll strike up a conversation with you, to keep your mind off of everything that's going on and before you know it it's done. I've never had an experience where I've never felt a thing throughout the whole process, normally I would be wincing and wondering when the next poke was going to happen but here with her it never does. She really knows what she's doing and she is amazing at her job. She cares about the people that she takes care of and you can see that she does. The reason why I dropped it down one star is because the hours of operation don't coincide with my work availability so if I need to be seen by my doctor I have to take time off of work to do so. Before covid-19, I was able to make an evening appointment and come in and see my doctor after work which was very convenient, now unfortunately there are no evening appointments, so I have to miss my job in order for them to do their job and I have to pay them to lose my hours at work. So needless to say it's a double-edged sword with that last star. Overall though, I would definitely recommend this facility for any of your medical needs when it comes to needing a doctor or blood work completed. Thank you so much for listening.

My entire family used to go to this practice and one by one we've left because of the staff-rude…read moreand unfriendly seemed to be a prerequisite for this office. In addition, every practitioner we had for PCPs left after only several months or a couple of years, which tells me (I worked for a group practice for 20 years) that management is not good, and clearly, it's impacting the practice.

Berkshire Medical Center

Berkshire Medical Center

1.9(58 reviews)
29.8 mi

EXTREME WARNING - DO NOT TRUST THIS PLACE…read more Your personal and private information is absolutely NOT safe at Berkshire Medical Center's HR Department in Pittsfield. I went in expecting professionalism, but instead overheard the front desk secretary, Linda Fenn, openly gossiping with another HR employee about a staff member's highly personal details. This wasn't just harmless chatter--it included things like addresses, names, and even appointment information. This is a gross violation of privacy and completely unacceptable in a medical environment. When I raised my concerns, I was brushed off with, "Linda has been here forever, we take her word over yours any day." Translation? Complaints are ignored, and employees' rights to confidentiality mean nothing here. It's a toxic, unsafe, and unethical environment. If you value your privacy, your dignity, or even basic respect, STAY FAR AWAY from this HR department. Linda Fenn has no business handling sensitive information, yet she continues to do so unchecked. What I witnessed is not just unprofessional--it feels illegal, and it should make anyone question how many people's private records have already been leaked. Bottom line: Berkshire Medical Center HR in Pittsfield is dangerous. Your personal data is treated like gossip fodder. Don't risk it. Don't trust them. Don't go here.

Today I went to the E.R. due to a allergy attack. I had a Bad ass nurse named Madison she is an…read moreL.P.N. in the er. Kindest and most understanding human being. I also had an amazingly bad ass P.A. her name is Kierra, she is also in the E.R. Two amazing woman who have my upmost respect and appreciation. Thank you

St. Peter's Bender Laboratory - medcenters - Updated May 2026

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