They do their job well here. The check-in kiosk is easy to use, and the wait isn't bad even if…read morethere's a few ahead of you. My biggest issue being able to hear the folks on the other side of the glass/plastic when you're at the counter. The holes for sound to go through are small, and there's a bit of background noise. My technician was pretty quiet, but she was very professional. Results within 24 hours.

Had a 9:30 appt, got there at 9:20. Had to be 20 people waiting. I needed my draw B4 10am for…read moretestosterone levels. Went up to the window at 9:45 and let them know. "You will be next" she said. 2 people more and it was 10am. Had to leave w/o my blood draw. Why make an appointment if you take 18 walk-ins before the people who make appointments??? Never again will i use LabCorp.

Pleasant and efficient checkin, first with barcode…read more Appointment was made on the website. Preliminary information entered for quicker checkin. No hesitation about giving 5 Stars because draw was quick and painless, and I have had problems in the past because of small arteries. Kudos to the experienced lab technician! Parking in front and behind building. Handicapped entrance is in back. Received lab results next morning on the My Chart portal of Albany Med.

I sat in the waiting area for one hour (7:50 to 8:50) without ever being recognized or had blood…read moredrawn - the only people visible were others waiting for testing. I drove to the Ellis facility on River Road, went in, registered, was tested (by an extremely pleasant, competent person) and left again - elapsed time: three minutes.

Maybe improve staff attitudes to start. Very abrupt (and late to open the doors). The couple ahead…read moreof me were together. One had a language barrier, the other was trying to help him. Staff was being rude to both. Sadly, they are almost ALWAYS like that here. Thankfully the tech I had was personable.

Cranky and rude front check in; makes you want to walk back out. They could have someone dying in…read morefront of them, needing their help. Poor representative of Labcorp.

I just want to say I had an awesome experience on Tuesday my nurse was so caring and courteous . I…read morewould tell everyone I know to come to this location on Hoosick st Troy and ask for Joanna

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

The staff at Kohl's blood draw was the Worst experience I have ever had and I've had hundreds of…read moreblood draws I hope I ne er go back there. There is NO empathy, no smiles, no caring. The 2 ladies were clearly unhappy with their jobs or totally burned out. I see so many negatives and yet, St. Peters is doing NOTHING to change this. I hope never to return here. There are so many other blood draws. Dont come here. Ugh. Disgusted with St. Peters and Bender Labs. Shame on you!!!​

I went into the Kohls' location first thing in the morning for a blood draw. There were two…read moreemployees present, a younger woman and an older woman. They were loudly shouting back and forth from one end of the office to another. At first it was just pleasantries. Unprofessional, for sure, but I just wanted to get the blood draw done quickly. The younger employee began complaining about the codes that were listed on my blood draw order. She yelled to the other employee that the codes were incorrect and that "these doctors just don't care." Then she shouted my doctor's name, a well respected member of the medical community, and said "he should know better." I was shocked. The other employee asked her who the doctor was. She shouted his name even louder. The older employee then shouted "He's old. He should retire!" I was appalled at the lack of respect for a member of the medical community and for me, his patient. I had never experienced this type of unprofessionalism in a medical facility. I was going to retrieve the work order and leave when the younger employee called me in and said they were not going to be able to draw my blood because there were incorrect codes on the order. I took the order and quickly left the office. When I got home, I emailed Patient Experience at St. Peter's Partners. Within a half hour I received a response from the coordinator apologizing for what I experienced and assuring me that the incident was being referred to management and to Human Resources. A half hour later, I received a phone call from the woman who supervises all 14 St. Peter's labs. She reviewed the facts with me and then said she was on her way to have a discussion with these two employees. She said that this type of unprofessionalism would not be tolerated. She was appalled at the statement of my doctor being too old and should retire. I am grateful that St. Peter's responded quickly to this incident. Hopefully they will take action to make sure that no customer ever has to endure this type of unprofessionalism again. I appreciate their apologies, but I will never set foot in this lab again. And I had been a steady customer there since they opened. This is how you lose business.

Appointments are meaningless…read more I made an appointment for 10:15 a.m. on a Monday. Arrived at the office at 10:05 and checked in using the automated kiosk. At 10:40, I was 4th in line behind 3 "walk-ins". I had to leave for another appointment.

As the English says they are bloody good. I must've hit it just right was in and out in less than…read more10 minutes fast friendly, and efficient. Of course I did go little later in the afternoon. I hear it gets busy in the morning because people have to fast so they don't wanna wait till the afternoon but either way it went well they suck the blood out of me and sent it off for testing. Good news is country boys still healthy and will be writing reviews for a long time for your pleasure so don't be afraid to use this location you will not regret it.

Staff was great. Care was excellent. Got an X-Ray. I like the fact that you can make an appointment…read morein return the next day if possible.

I went in with bad toothache and I was basically denied service. I was seen by a tele-med third…read moreparty service, I wasn't made aware of the qualifications of the provider. I wasn't not given any meds, and I was told to call my dentist. This happened on a Sunday (yesterday).

Extremely, satisfied with the office in Latham, N.Y. Don, our blood test techician, was excellent…read morepersonify, and very compassionate, assisting, my husband, due to mobility issues. We were in & out in 5 minutes. 5 stars and more!

This would be zero stars if I could give them a zero customer service is horrible, phone service…read morecustomer service zero. We are looking for a new place to use for our new hire drug tests. If you have a choice stay far away

My wife and I came here a few months ago when we thought she had Covid and there was a ton of…read moreattitude from the front desk. My wife was sick and not feeling well and there was very clearly 0 empathy. Today - I called ahead to make sure they administered flu shots here because that's what I needed (phone call experience was fine. The lady who answered the phone clearly didn't know a whole lot but she got the information I needed from someone else in a timely manner). I walk through the doors and I am IMMEDIATELY met with attitude from whoever was training the girl at the front desk (who was clearly the new person I spoke to on the phone earlier). Glasses, leopard print and a ton of attitude doing her best Fran Drescher impersonation shouted at me literally not a second after I walked in the door "You can have a seat there's plenty of people ahead of you in line right now!" Didn't even ask why I was here. I have time today so it's not a big deal but I just recall the last experience my wife had and thought about how obnoxious that would have struck me if I were actually sick or not feeling well. If anyone from priority one reads this just remember. Sometimes the people who come to you are genuinely sick. Empathy and a caring attitude goes a long way maybe wait to judge and give attitude till you know what's going on with that person. I've worked in healthcare for 25 years and that's something a lot of healthcare workers lose sight of and get jaded to over the years (myself included). Be kind. You are prolly seeing a lot of people on what is a really bad day for them and as busy as you are... I'm sure they don't wanna be there.

From the owner: Practicing medicine that gets to the core of the doctor-patient relationship by offering high…read morequality affordable urgent care in New York's Capital Region.