Great staff, very knowledgeable and helpful. I will be a return customer. I like the personal…read moreattention when I have questions and have always gotten answers I needed.

Great selection, the service is the best and value is unquestionably wonderful…read more Scott - delta twp

Only source I could find for a 16 inch golf ball of outdoor decoration on my putting green in…read morePebble Beach. Price, quality and service was excellent. Will definitely use them again and refer to friends. Roger Mialocq

From the owner: Polly Products manufactures commercial outdoor furnishings in a rural community outside Lansing,…read moreMichigan. Our owners and workforce share the values and integrity that built our country. We are proud to supply environmentally responsible outdoor furniture to commercial, municipal and residential customers. All of our site amenities and outdoor furniture are made of 100% recycled #2 plastic, and include benches, picnic tables, receptacles, signs and more. Visit our website to learn more!

These guys are the best. Don is super friendly. Always extremely helpful and knowledgeable. Love…read moresupporting a local Okemos business that deserves it.

We recently had one of our wood burning fireplaces converted to gas and Heat'n Sweep sold us the…read moreinsert and performed the installation. Every detail from the customer service to the material and install work was absolute perfection. We look forward to having more work from them in the future.

I typically only post about restaurants. But doggone it! This Bob's experience made me pull out my…read morephone ... First of all, we only went in to "look around". I'll be doggone if I didn't leave out with a new couch! LOL Austin greeted us at the door and I'll tell ya ... I knew he was gonna end up selling me something. He was soooooo personable. So respectful. So sweeet. Pimp was sold when Austin invited us to have some free ice cream in the cafe (even though I told him we were "just looking".) We found EXACTLY the kind of couch we were looking for. We were flip-flopping between that and actually a more expensive one but Austin pointed out some things that helped us realize that higher priced one wouldn't work. THEN, we found out we could do 12 months same as cash. Pimp was sold. Oddly enough, the trip to the ladies room sealed the deal for me. The bathroom was tidier than my own at home. But when I asked Austin about whether they still "Scotch Guard" the furniture, and he explained how their company "didn't trust" that product to be safe for their customers, but had a protection policy instead ... what the helllllllll! We now have a new couch. Austin ... if you ever decide to sell cars ...

Don't buy the furniture protection package!!…read more We purchased two recliners and a side table and was urged to buy the protection package called 'goof proof coverage.' The side table immediately started showing signs of chipping paint. We contacted Bob's and after emailing them pictures of ALL of the damaged areas (FYI we do not have small children living with us) they directed us to file a claim with GUARDIAN PROTECTION PRODUCTS, INC. Today, I received an email telling me that our claim was not a covered benefit. Save your money!! Do not buy the furniture protection package! It was an additional $249.00 added to our bill for a 5-year warranty (we purchased electric recliners). Very poor service and very, very poor-quality table!

As always, great service and great prices. This is my third purchase from Joe and his crew. It is a…read more450 Mike round trip drive and the price was still lower than buying in our hometown. You are doing yourself a disservice by not visiting these guys. Thanks Joe, Thanks Steve. The Cannons.

Oct. 15, 2024 RUN, RUN, RUN - from 'National UNCLAIMED FREIGHT STORE' in Lansing, MI does not…read morestand behind their products! I was told by staff member 'Joe' at the end of this furniture problem that he "sat on all the couch cushions in the store and within 10 minutes the fabric began to bunch up on every cushion". He refused to refund the furniture we bought & the 'the manufacturer (Benchcraft) will not speak to customers!' He also said that we're supposed to hand brush the fabric backwards after each time that anyone gets up, from sitting down. I told him this is 'Faulty furniture & this problem 'is not a normal thing' for furniture to do. (whole story below) We won't be back to this place again! ------------------------------------------------------------------------------------------------------ (I dont want other people to get ripped off like we did. Buy from a trusted large, name brand store.) (Beginning:) After purchasing a love seat & chair, within the first week the fabric began 'bunching up' on all 3 seat cushions & stayed like that (on all 3 cushions). I called National Unclaimed Freight store in Lansing & I texted photos of the 'fabric bunching problem' clearly seen in photos, upon their request, & I also stated that I wanted to return the furniture & get a refund. The staff politely said they would order 3 new cushions at no cost and said let's try this first. After a lengthy wait, maybe 3 weeks I think it was (or seemed that long) the staff brought 3 new cushions out to us, that again started doing the same 'fabric bunching up on all three cushions'. I called the store back again, then at 'Joe's request... I texted new photos, of the new cushions, to 'Joe' whom I spoke to before, & again I stated that I want to get a refund on this furniture. It's now going on week #2 after calling, & I still have not received a call back. So I called again tonight with nobody answered the phone. We bought this furniture on July 12, 2024 but I believe it was approx. seven weeks before we received it. Search reviews online and at BBB.org (Better Business Bureau) to find furniture stores with a good reputation that stand behind their products & name to keep their customers coming back!!!!! I need to post this on BBB too.

I got a text saying my couch was in. I drove 40 minutes in horrible traffic to get to the…read morewarehouse, it wasn't there. The warehouse worker couldn't explain why. I called customer service, and they hung up on me.Thoroughly disgusted with this place.

Angela was great!! Purchasing went smoothly! Can't wait to get out living room set!…read more That was the purchasing process.... This is after..... Ordered a couch with chaise, ottoman, and chair. Couch gets delivered with the wrong color chaise. Sounds like the chair was lost somewhere and I was told that I need to call the store and have them reorder it, and it's already been 4 weeks. Another 3 weeks later, I call the store and they have the chair ready for pick up. But delivery isn't included because they only deliver one time! The day the couch was delivered it was an all day affair!! Now dealing with this!! The manager said he'd make it right and we could stop into the store. Went in and he gave us a $200 credit. Well, ok, we spent $2,200, only got $225 in discounts to begin with, plus paid for delivery. But I'm trying to be nice! Pick out an accent table for $249 and rug $239. Purchased both off the floor. Get home and look online, the rug is on sale for $180 and the table for $110 not assembled. But we bought it off the floor, so the price should be the same as online!!!! So really, no, we did not get a $200 credit. I just called to find out when our chair is getting delivered and the person tells me they are waiting for the ottoman and table and rug!! What the heck!? We have those!!! That's when she told he that delivery is only one time! Are you kidding me!! No manager is working right now because it's 6:15pm! Again, it's retail, are you kidding me!!! And now here I am, BBB reviews, Google reviews, Bing Reviews. Wish I would have read these reviews before shopping there. I will make sure others do!!! No way someone spending over $2200 should get this kind of run around for 7 weeks!!! Or spend any money!!! We didn't ask for any discounts, didn't haggle, didn't even complain much.

My Return after 20 years to Michigan has been nothing but a series of shopping disappointments,…read morecold weather and unfriendliness! Until I came to Target and they turned it all around! Clean, well lit facility. Wonderful people, super professionalism, great product selection, friendly service, easy parking and clean, colorful environment make this a "do not miss" for your shopping experience; also better than average clientele than the local Meijer place!!

Target associates have been wonderful during this pandemic. I have been relying on Target for dry…read moregoods and cleaning products and items that my family needs. The Target app makes things super simple to order, pay, and pick up. The drive up to pick up orders is impressively streamlined. I allow Target to know my location, which must alert them as I am arriving, since they are out there with my order as soon as I pull into the parking lot. It is great to get orders the same day, which is helpful to my family. I highly recommend Target to anyone!

It's located at the Northville Plaza. It's about the only business in this complex…read more A nice showroom of patio furniture ideas and helpful staff too. We liked rocking out on the higher seated Berlin Gardens Comfo-back Counter glider chairs with the footrest. They had about 4 colors in stock at this facility. There is a door to their warehouse. They do deliver to your house and will install the patio set as well. Delivery for our two table and two gliders would be $120. It's almost $2,200 for two glider single chairs and a small table for composite plastic chairs. I decided to think about the purchase some more, as it feels like a good amount of change for two plastic chairs and a small plastic table, fundamentally.

Do not let the somewhat empty strip mall fool you. Patio Plus is thriving. Working with Carol and…read moreScott is amazing. They helped guide us to some wonderful choices and have stored it for us until we could finish our outdoor project. Every step of the way they have been super supportive. Give them a visit.

Staff was very courteous and Ray was especially helpful in picking out a comfortable, durable…read morecouch. He listened well and has great knowledge of the products. We love the couch! Pricing is very reasonable throughout the store. Definitely will be back.

We went to several furniture stores in Jackson looking for a couch. We didn't like the prices or…read morestaff. When we got to Jackson Furniture Outlet the first thing we noticed was how courteous the staff was. We got the couch we wanted and didn't even hear how we should go with a more expensive one. We knew what we wanted and they let us get that. They were great and let us look around instead of bothering us trying to get a sale. When I needed help though the employees were there to help. It was the best experience I ever had shopping for furniture and will be going back there for future purchases.

I went for the first timeast weekend. Everyone working was super friendly. There's so many things…read moreto see, I love it there. I can't wait to go back. Hoping the table I wanted will still be there.

The perfect place to find old bars wood for your perfect needs. I traveled to Michigan from…read moreCalifornia to see family. And I have been looking for a barn wood mantle back in CA - which are very costly compared to this place. Which is understandable some Ca don't have old barns where I live. I found the perfect mantel piece at 1/10 the cost of buying or finding the right one in Cali. I was able to fly home with it as a checked piece - which even saved me. I can't believe the deal and great wood piece I bought. Dual sided fireplace. I will be back for more wood - projects never stop. A++++ And even a military discount - A+++ Thank You