We made big purchases (3 sofas) at this location and glad we did. The employees are outstanding!…read moreFrom the folks at the physical store to the people who delivered our sofas, everyone went out their way to make the experience seamless and they didn't dissapoint. And the sofas. Wow. We were more than pleased with the quality and the price of our outstanding sofas and after 3 weeks with them, everyone ask where we got them from. This place deserves 7 stars. Thanks Capitol Heights team!!! I'll definitely be recommending Home Decor to friends and family.

Great prices and friendly Staff. I went on Saturday and received excellent service. Carl was my…read moresalesman and he went above and beyond to help me get my items home. Thank You!!! I will be sure to visit this location again!

I ordered a buffet from Haverty's, which was delivered on the due date. Haverty's decided that…read morethere was a slight defect and would deliver another new one in a couple weeks. They did exactly that but the delivery men left the shelves out. When my son caught them before leaving, one of them entered my home with a huge attitude because he was "inconvenienced". However, it wasn't an inconvenience when we spent $10,000 in a month at their store. Customer service goes a long way, so I wont be giving them additional business.

Florence was great in assisting me with getting the complete bedroom set I wanted. High quality…read moresturdy furniture and a great mattress. Delivery and assembly went great. They were on time, professional, cautious to not damage walls, and friendly.

Best prices in the area. Awesome manager. Excellent delivery staff. Thank you so much.read more

I purchased furniture in July 2026...using their financing. Sounds easy, sounds great. I only…read morereceived one of two items, made my first payment while awaiting the other item. It's October, I haven't received the other item to date and they won't adjust the bill and threatened to charge me a restock fee for the item I never received. Further, I can't pay for the item I do have because they won't adjust the bill (remove the item I never received). The finance company Acima, hands are tied because they can't adjust the bill on their end...the store has to adjust the bill, so we wait. I can't even walk in the store and pay right out for the item I do have. Buyer beware...please learn from my experience. This is the end of my relationship with this company, just as soon as this matter gets resolved -- whenever that is.

Horrible experience horrible employees ! All the employees that I encountered were horrible I…read morethought the manager would help but she actually mad it worse . Heaven I belive it was, has a very nasty attitude towards customers cursing , yelling , eye rolling , poor customer service and poor management skills . Did not resolve my issue .

Please improve your managers customer service .. the store is huge and for the manager to not…read moreaccommodate me and help me with the products I was trying to find was very frustrating and rude . Please hire people that care for your customers and BUSINESS this woman was highly unprofessional and not accommodating to my visit . I cannot remember her name but it started with an H and she wore glasses. I usually love AT home and the staff but however this wasn't my first time having a bad experience with her . Please have a conversation with Her about PROPER BUSINESS TONE AND ATTITUDE AND TELL HER TO BE POSITIVE . Definitely lost a loyal customer .

Chantell was awesome with helping me select pieces for my new home!! She worked great with my mom…read moreand I to make selections, and understand the finance options. Highly recommend working with her for any furniture choices!

I was assisting my sister find a dinning room set. After some very unsuccessful tries elsewhere, we…read moreended up at a very unlikely place, Regency Furniture. The showroom is enormous! I'm talking furniture for days. Bedroom sets, dinning sets, living room sets, and accessories everywhere. We were promptly greeted by J'Aynna and she assisted us throughout the process. Later on, we were also assisted by Robert. I think that's his name, he's a manager in training. Even the woman at the front desk was a joy to be around. The customer service we received was absolutely stellar. They answered all questions and went above and beyond. Very friendly and helpful! She decided on a quality set and we were out the door. The process was quick and effortless. I was also impressed that the delivery date had a quick turnaround time, so she should receive the furniture in the next week or so. A great reasonably priced furniture option for purchase.

Ten years ago, I hired Wendy from Dream House to re-decorate my townhouse in Rockville. I paid…read moreover $160,000 to Dream House for design advice, furniture, and accessories. At that time, I was very pleased with their work - so much so, I referred 3 family members and another friend - all of which also paid thousands of dollars to Dream House for various purchases. Two years ago, I reached out to Wendy again - this time for help when I purchased a second home in Florida. I spent $6,500K with Dream House on curtain rods, finials, rings, etc. and it ended up being an absolute fiasco. When the installer (whom I hired privately in Florida) arrived, he said the drapes could not be hung with these curtain rods because the drapes were too heavy. When I reached out to Wendy and Cassie, I learned they were both on vacation together in Spain. Wendy's response from Spain: "...how were we to know they were super heavy? We ordered rods for regular draperies." This response is from a woman who has 44 years of design experience? -- i.e. Wouldn't you inquire about the drapery fabric before ordering the rods and/or let a client know the limitations of the rods when selecting drape fabric? The drape installer left after I received this text from Wendy in Spain, "...I understand how you feel, but I worked very, very hard on this for you...spent hours on this. I've used all these rods before..I have never had an issue. At this point I'm on vacation and would rather not have to take care of this right now." Though Wendy admitted later that she should have never taken on my design project (true!), they only refunded me $1,100 for curtain rod hardware that I returned to them - indicating to me that the curtain rod company would not allow anything else to be returned since is it was custom ordered, and I also had to pay a 20% restocking fee. Disgusted, I asked Cassie to mail the $1,100 check to my Maryland address; instead she mailed it to my Florida home. When I requested that Cassie re-send the check to me at my Maryland home as requested, she told me she could only do this if I paid a $40 check stop payment fee. The moral of my story: Buyer beware! If you run into any issues, be assured from my experience that neither Wendy nor Cassie will take ANY ownership of the problem. Beyond a frustrating and disappointing experience from a once very loyal customer. My only solace is that I have repeated my horrible experience to many friends and family who will also never shop at Dream House again.

Dream House is one of a hundred quaint stores in Downtown Frederick. So what makes Dream House…read moredifferent. Well, I'll tell you, the store looks brand new. Mostly it is filled with oversized furniture which is a modern but comfortable take on higher end pieces. Me and my friend went to the back and sat on these amazing chairs that were electronically reclining. Cause I don't want to have to push with my back on the hair to make it recline. What am? An animal?! The woman who was very pleasant told us that the chairs could come in one of like 50 different fabrics and leathers. I sat on another couch before I left which was very comfortable. If I had a larger house, I would definitely stop by this store. I do like a lot of the patterns on the furniture. The customer service was great! I like the customizability! I do remember the prices were a little on the higher side, but probably level with other stores like it in the area. Also... I'm gonna be honest, I don't have the best gauge on furniture prices. I don't go furniture shopping that often, and when I do it's for vintage furniture. I wouldn't hesitate to stop back into the store to see the new things they have in stock.

I have made numerous furniture purchases and artwork from this beautifully designed shop. It is by…read morefar the best in the area. The owners have excellent taste and creative styles. They will deliver as much decorating advice as you desire. The owners and staff are friendly, knowledgeable and make extra efforts to ensure that you are happy with your purchases.

Absolutely gorgeous store run by lovely people. I have also lucked out and gotten amazing jewelry…read morehere. A perfect place for your home and for gifts!

I am totally excited to write this review. I thought I was buying a bedroom set on line via…read morecraigslist, had spoken to the seller and arranged truck/time for pickup. I called the seller to let her know that I was on my way (she told me that she had sold it to someone else earlier in the day), I was past mad. I had sold my furniture and didn't know what to do. Saw memorial day sale at Cort Furniture, called and spoke with Corinth. She was very sympathetic to my situation and patiently offered her assistance. She assured me the furniture was great quality and a excellent price. Corinth was my savior. I did have to wait a week for delivery, but it was well worth it. I totally LOVE my furniture. The delivery/setup was effortless. No dent, scraps or accidents during delivery. Oh, I got sidetracked while looking for the bedroom set and bought a media console for my living room also. Thanks again Corinth, you and Cort Furniture saved me from a furniture less bedroom.

After shopping around at a few similar stores, we found that CORT offered the best value for what…read morewe needed. Ari provided me with outstanding customer service and made the process very seamless - everything from talking me through the options to following up to make sure the delivery was made. The delivery guys were on time, courteous, and set up the furniture as I asked. I hope the return policy will be just as smooth.

The furniture we purchased is awesome. The owner is wonderful and very responsive to your needs or…read moreconcerns. A+

Well, we aren't happy with the furniture. We visited the store and we test the couches we really…read morelike, It's firm and good set. We ordered to have it delivered to our place. One of family members sat on one of the couches and suddenly several wheels breaking. We noticed the wheels aren't that strong enough as it should be. It's cheap kind plastic and it's breakable. We contact them to have it fixed and was told they'll give us a call. We haven't heard from them.

Very cheap Material,…read more We had our Soft from Value Furniture made by Ashly Furniture company, the soft not fully leather at the back and too price, under year old start peel prices falling and tired of cleaning the floor every day because of they use chip painted material.

Purchased a new 3-piece leather furniture set. The selection and assistance from Yousef was…read moreexcellent. Working out the details with manager Rania was great! Rania was able to get all our pieces delivered when we wanted, worked with her upper management to get a price match for us, and was just as nice and friendly as can be! It was a pleasure doing business with her, we felt very like we were valued customers, and she took care of every detail to make sure we were happy with our purchase. I will happily return to buy my next pieces of furniture from her store, and I highly recommend.