I stayed one night here for a work trip. Check-in was quick, my room was clean, and I didn't have…read moreany issues whatsoever. The hotel is in a great location with numerous eateries, close to the airport, right next to the highway. I recommend.

Nice accommodations, friendly courteous staff, great location!…read moreQuiet hotel with large clean rooms.

Stayed 4 nights here as we were attending a wedding in Laredo. It's conveniently located less than…read more10 minutes from the airport. It's also really close to the mall, to Walmart and a gas station. So it's pretty much located near everything you need. Its a massively large hotel. 6 stories high. The layout was nice. With all the hotel doors facing into a central courtyard. I love the fact that they had a really nice spread of their complimentary breakfast. They had an omelette/egg section with plenty of toppings. They can also make up French toast or pancakes on their griddle. Lots of selections of pastries, fruit, granola and cereals. I also like how big the breakfast area is too, so your never waiting for a table to open up during prime time. Check in was relatively easy. There's a whole bunch of parking even though they share a parking lot with the adjacent hotel. The rooms were large and spacious as well. There's a living room with sofas and a large table (to work) and a TV. Then the large bedroom had a king size bed and another TV! The sink for the bathroom was separated from the shower and toilet which I really don't care for. The bed was super comfortable. And they have pillows of varying height for your comfort. They also have a mini fridge and microwave in each room. There's an indoor swimming pool which is nice. As well as a smaller than expected gym, but it got the workout done. I love the water feature they have in the main lobby. It was pretty cool. Several things that I didn't like though, which cumulatively resulted in the losing a star were: 1. Only 1 elevator was working during our stay. And with 6 floors and so many guests, elevators took a while. 2. Took the shower a good 5 minutes to get up to the right temp which is super annoying and wasteful. 3. Several occasions my key card all of a sudden wouldn't let me in the room, so I had to goto the front desk to get it fixed. 3B. On that note, all you have to give the front desk is the room number and they'll get you another key. Which is cool, but they don't ask for any other forms of verification, they just give u a key to the room u ask for, which is kinda scary, especially if there's a creeper or stalker following you around. 4. Ac unit was on the fries. I had the heater turned on and it kept blowing cold air. Or I would turn the unit on and it would keep on going. Overall a great and comfortable stay (not too expensive either). If your ever in the Laredo area, definitely check this place out

**Undisclosed fees, broken promises, and terrible follow-through**…read more I travel frequently and have stayed at many Embassy Suites properties that were excellent. I hope this experience was a one-off, because Embassy Suites Laredo fell far below what I've come to expect from the brand. The problems started at check-in. I arrived about an hour early and was told no rooms were ready and I would need to wait. That was perfectly fine. When I mentioned I was a Hilton Honors member, suddenly a room became available. I appreciated the accommodation--until I discovered the $75 early-check-in charge that nobody disclosed. Had someone told me that getting into the room an hour early would cost $75, I would have waited. Then the refrigerator wasn't working, and some of my food spoiled. Things break; I understand that. What I don't understand is promising points to address the inconvenience and then making it nearly impossible to follow up. I tried reaching manager Veronica Martinez by email and phone about the promised points and received no response. Getting billing issues resolved has been equally frustrating. Three different people told me the charges that were supposed to be credited had been taken care of. Nearly a month later, I'm still dealing with the issue. Repeated assurances mean nothing when the problem remains unresolved. The property itself is dated and needs an update, but the service was the bigger disappointment. The front desk staff I dealt with were among the most unfriendly I've encountered in my travels. Between the undisclosed fee, the broken refrigerator, unanswered calls and emails, and credits that never seem to get resolved, this stay became far more trouble than it should have been. I wasn't expecting special treatment. I expected clear pricing, working amenities, courteous service, and someone to follow through on what they promised. Based on this experience, I would not stay here again.

I am a Physician doing "locums" @ nearby "Doctors Hospital of Laredo"…read more This place is conveniently located, nice, clean, & comfortable. Free Keurig coffee 24 hours, breakfast 6:00 - 10:00. H-E-B GROCERY & big shopping center ~ 3 blocks away. CAVEAT: Learn the "back way out" of the hotel right away. BW San Isidro is a solid value. Rick

I really never thought I would give a cheap hotel five stars. I usually stay in dumpy places and…read morethen go whine about how dumpy they are later. The Best Western, in Northern Laredo, is not dumpy, in fact its pretty new. My brother got sick so I had to go to Laredo at the last minute to get him and his family, and the staff here was very helpful and prompt. We had to cancel our reservation and then re-book it and they were nice about the whole thing. They had a crib brought to the room in advance and helped us with all of our annoying requests with a smile. The hotel had an amazing free breakfast with steak, tortillas, all kinds of salsas and chorizo and eggs. The staff was bilingual and very friendly. I was very impressed, honestly, and I wasnt expecting to be.

This is a great spot in downtown Laredo! Historically placed, you can tell this building has…read morealways been part of this community for a long time. Customer service is at the top of the charts - Ms Lizzy greeted us like we were her long lost family members and Esmeralda at the front desk will not disappoint making you feel at home either. If you ever need a great and safe place to stay, next to the border -- do not think twice. Book it!

Charming hotel. Great service. Checked us in as soon as we got there even though we were early.read more

My fiancé works out of Laredo on occasion and his company has a corporate account here at…read moreStaybridge Suites. Located near Energy Arena this hotel is situated in a fast growing location within walking distance to restaurants, a movie theater, and shopping. The rooms are all suites and have a full kitchen. Guest rooms are spacious and clean. On Monday-Wednesday evening the hotel has a happy hour dinner with complimentary beer and wine. There's a free breakfast every morning. Staybridge also has an outdoor pool and hot tub but the hot tub hasn't been in working order for months. Not really sure why but wish they would get it up and running. WiFi is free and seems to work well.

The hotel was great! But the girl who works the front desk is terrible! My husband called and made…read morereservations for a couple of rooms. Called back a few days later to confirm because the girl seemed so confused about it. Rooms were confirmed but when they arrived the girl said they were all sold out for the night. (They did end up getting rooms) when we were trying to checkout no one was at the front desk waited there for awhile till she finally came out. And said we couldn't check out until the morning. We called in the morning and to check out and she goes "but your still checked in" ‍ When trying to get a receipt after checking out she never sent the email so my husband then called back and was on hold for 10 minutes. Hung up and tried calling back and it seems like she disconnected the phones. Long story short she's terrible and someone needs to get rid of her. Never had this much trouble from a hotel before.

Stay went well. No major issues. Convenient location next to the mall with numerous food options…read morewithin walking distance.

A strong 5 rating for the type hotel you are looking at, no issues at all. The Fairfield chain is…read moreone of my go-to hotels if the ones I usually look for (Residence Inn and Homewood Suites) aren't in my per diem $$ allowance. This Fairfield is very clean, from the bathroom to the bed and living area, everything (on my March 2026 stay there) was above average CLEAN. This is my #1 priority. Secondly, the linens and towels were a nice mid-grade option. I really hate thin towels or poor mattress/sheets at Super 8 (haven't been forced to stay at one since 2011). The bed and furnishings were nice, Third, AM breakfast routine was a pleasure. There were scrambled eggs and protein choices plus great coffee and the usual juice concentrate machine. Other stuff to eat, but I'm set on my favorite items. Forth, the staff was very nice and helpful. Never in the way but always available. Nice job there. Fifth, the location is convenient enough, not right on top of noisy I-35 but close enough. It is not in a crazy '13 hotel complex', but it is a block from the mall and only a few blocks to favorite eating places like Raising Cain's and Chick fil-A, Longhorn Steakhouse, etc. H.E.B. grocery store nearby, Lastly, security seemed OK for the area. No disturbances (or even sirens) during my week- long stay. I will definitely choose the Laredo Fairfield Inn again when I travel there and hope it is maintained like it is at the present time.

My party and I arrived at 4:11p on Friday July 10, 2026 . The receptionist, Ary, was pleasant and…read morewelcoming. I was a bit puzzled as to why she had to excuse herself twice to check on "something". After about 15 minutes we were assigned suite 338. The suite was clean. It was missing a drawer in the first room and a broken drawer was in the second. the first room, had an air conditioner which could not be adjusted. Upon are return from dinner, we settled in, hoping to watch some TV. The suite had 3 TV's with several issue room 1, TV did turn on the message on the screen"had no service", room 2 would not turn on and the TV in the sitting area did not have many channels and I was unable to access the WiFi. I went to reception desk and informed Ary about the TV issues. She check to see if there was another room available, unfortunately not. She gave me the impression that management was aware of the issues and the technicians were not able to correct prior to our check in time. This was very disappointing stay at the Marriott.

I stayed here for a couple weeks on a work trip during January. Had a pleasant stay that I plan to…read morestay here for future work trips should my occupation bring me to Laredo. It has all the basics you would expect from a Marriott property: clean room, well-made bed, plenty of towels, wood-polished modernized furniture/work stations, complimentary breakfast with elite options, outdoor pool, and a clean exercise room. It's obvious this is a newer property with everything working properly and in prestine condition. Another reason I love the Towneplace Suites branch of Marriott is the full kitchen where you can cook your own meals if you like; they have plenty of dishes and kitchen tools at your disposal plus a full-sized fridge for storing items. Helps when you're out to dinner or ordering take out and you have leftovers. Only minor gripe is the room can get a bit toasty but this was during January where temps were 30 or below outside. So adjust that thermos accordingly. Glad this is in Laredo and much better than their Courtyard/Springhill Suites locations.

Super cute hotel with a hip and modern feel. Colors were welcoming and the whole hotel just very…read moreappealing. Enjoyed my stay for the week, thank you very much!

I stayed here one night for a work trip. When I tried to check-in, I learned they gave my room…read moreaway. I was then given another room and when I entered someone was already occupying the room. I came back down, they apologized, and could not accommodate the room I paid extra to stay in. I was also not credited back for this issue. The only two positives are they do serve a nice free breakfast, and the hotel is close to the airport. I'll be staying elsewhere when I have to work in the area again.

My experience here was alarming-if you have a family, children or your a woman alone STAY AWAY…read more We have a company & we had paid for two weeks while I was there the experience I had this past Sunday was so alarming! I was sitting on the bed & at 2pm exactly I had an employee (a man) open my door with his own key to MY ROOM with NO post warning! NO KNOCK! He just opened the door , I was literally STUNNED & he just looked at me for a moment & I said who are you? He then took a step inside the room ! Thankfully my husband was coming out of the restroom & stared him down that is the exact moment he said he worked at the hotel and was checking the room to see if it was empty? I then said -Empty?? I paid for two weeks ! HE HAD NO IDENTIFICATION NO ANNOUNCEMENT BEFORE HE OPEND THE DOOR - NO APOLOGY AT ALL what I said to him calmly was "You really should KNOCK before entering ANY ROOM" he looked furious at that point and SLAMMED the French door so hard it shook ! I CANNOT fully explain the shock I felt and as this sinks in ....it is sickening to think about the WHAT IF ? I was ALONE in the room or worse if there was a teenager or children alone in these rooms. STAY AWAY they pay no attention to you here , the staff in the front has no sense of urgency to help or clean these rooms. If there was no start to give that is exactly what I would have put down!

What a surprising gem. For an inexpensive hotel it was amazingly lovely. Room were spacious and…read moresuper clean and the staff were super friendly and helpful. The place has a free happy hour (beer, lemonade, nachos and popcorn; also limited menu to order dinner if you like) from 6-8pm which was nice. Great location just off the highway with stores and restaurants within walking distance.