Arrival: Drove into Laredo. Easy access to hotel off I-35. Check-in with Mario was efficient and pleasant. Mario is a very nice front desk employee.
Room: Review is of Room 345. Dated and somewhat worn overall but adequate. Room 345 was a handicapped suite consisting of a full living room and a separate bedroom. The living room included a nice desk, chair, loveseat, coffee table, Samsung TV, mini-refrigerator, small microwave, and tiny coffee maker. Bedroom included king bed, nightstands, table, Samsung TV, and a chair. All furniture was a bit worn. The A/C system consists of old-fashioned window units. The A/C in the living room had exposed wiring and was very, very loud. The bedroom A/C was also loud. Sound insulation was minimal, and I woke up to various road noises throughout the night, and that was for a room facing away from I-35.
Bed: Decent bed and linens.
Bathroom: large but not very accommodating bathroom. Counter space is microscopic. Water pressure in the shower is bad.
Housekeeping: Decent but not detailed housekeeping. Housekeeping replaced towels and generally tidied up but forgot to restock coffee.
Free breakfast: rather low quality free breakfast consisting of boiled eggs, some some green grapes, ugly looking sausage patties, eggs that appeared to be from powdered egg mix, bagels, yogurt, make your own waffles, coffee, fresh oranges, and bananas.... The selection may sound good, but it was really limited and really low quality, except for the oranges.
Overall staff attitude: Nice, accommodating staff.
Parking: ample free parking
Misc: (1) Hotel offers a free shuttle to/from the airport and other nearby locations. If it's not busy, shuttle will also drop guests off at nearby restaurants. (2) Hotel is basically across the street from the mall and many restaurants.
About our review: We're loyal Marriott Lifetime Titanium status travelers. We've been all over the planet, which gives us perspective. And we compose our reviews based on our experiences, not others' reviews. read more