The doctors are fine but GOD HELP YOU with anything administrative. They've been taken over by…read moreFacey and it is SOOOOO bad that I'm considering leaving this practice for anything not in that network. As others have said, you cannot just call the office. Ever. You are forced through to Facey's completely incompetent and inadequate system. I'm 3 weeks in to trying to get a copy of my medical records. They send you to MyChart but then NEVER check messages or respond. I call and I'm #21 in the queue, waiting on hold for HOURS. And it's not just during "busy times," it's ALL of the time. Put it this way, I would take the DMV any day over dealing with OSS/Facey now. Such a shame that this behemoth of monster has swallowed a once great practice.

Had an injury that was bothering me for a while and finally decided to see an ortho. This place was…read moreable to get me in relatively quickly. They have X-ray, CT, and MRI all in the same facility, which made things super convenient. I was seen on time, and the PA, Omar, was friendly and got me back on track in just a couple of visits.

My daughter broke her arm and they fit her in right away. Over the course of a few visits we met…read morewith both Dr. Lee and Dr. Stetson and they couldn't have been nicer. They also have a lot of sports medicine interns there who wear nice suits and dresses and are there to do your intakes and are always well-mannered. I hope I never have the need to go back to an orthopedic surgeon, but if I do, this is where I'll go for sure.

Dr. Stetson made the wrong diagnosis with no imaging. Another doctor ordered imaging and confirmed…read morethe diagnosis was incorrect.

I scheduled an appointment with Dr. Shahan Yacoubian because he's well known for being the top…read moresurgeon in Los Angeles county for total knee replacement. He performed the surgery and did an excellent job and I'm truly grateful. I can now play pickleball and hike with zero limitations. I've recommended Dr. Shahan Yacoubian to my family, friends and business associates and if anyone is looking for a surgeon that truly cares about you, make an appointment with him. Thank you for giving me my life back Dr. Yacoubian!

Dr. Yacoubian replaced my left hip 3.5 months ago . I now…read morehave no pain and better movement. I am back riding my bicycle already. I could not be happier. I definitely recommend Dr. Yacoubian.

I had lumbar spine surgery at L5 with Dr. Scott Lee in September 2025. The procedure went smoothly,…read moreand the care before and after surgery was excellent. Highly recommend for anyone needing spine surgery. I finally started to enjoy my life as it should

I have been seeing Dr. Lee for several years now. Dr. Lee is…read morevery caring and always takes the time to listen and answer all questions. I never feel like he is rushing me to see his next appointment. I have had two spine procedures so far and they have both helped tremendously. I highly recommend Dr. Lee and his very courteous staff.

My mother had total reverse shoulder replacement surgery with…read more Dr. Abdulian almost one month ago and the result has been very good. Dr. Abdulian has a great bedside manner and was very reassuring about being able to help my mother to regain the function of her right shoulder. The surgical result so far has been impressive and my mother is starting to resume normal function of her shoulder. She's been really pleased with her surgical result. We can't recommend Dr. Abdulian highly enough and his office staff is very nice and helpful as well. If a gifted orthopedic surgeon is needed, you can't go wrong with Dr. Abdulian. Cinthia G.

Michael Abdulian is real professional and he is very responsive and caring! His office staff is…read morevery friendly and professional. Thank you!

This office is excellent; everyone was incredibly helpful, and the doctor was very attentive…read more I was assisted by Rose, who was welcoming and guided me through all the questions I had before my appointment. I had been experiencing some back issues, and I was recommended to this office. I highly recommend this place to anyone in pain.

My 87-year-old mother was experiencing severe sciatica pain for about a month. We saw that Dr. John…read moreVillanueva specialized in spine and pain management. After a quick exam on my mother, he determined she had piriformis syndrome and a stenosis condition, and he scheduled her for an injection that he was to perform. After the procedure, my mother's pain got much worse. He had prescribed pain killers, but they weren't helping. We called his office to see if she could take a higher dose, but after a couple of business days, Dr. Villanueva did not get back to us. We called a third time and were told she could take a higher dose. We asked for a follow-up appointment, since she was in even more pain than before the epidural shot he administered. Then the day before her scheduled follow-up, the office called to say they had to reschedule it to the following week. We got very angry that my mother clearly wasn't doing well and that we couldn't get his attention for a follow up. They then took us as a "walk in," and after several hours of waiting, the doctor finally got to examine my mother. During this visit, Dr. Villanueva prescribed a lumbar MRI. The MRI revealed severe stenosis pressing directly on the sciatic nerve. At that point it was clear that only spinal surgery could solve this issue. We proceeded to find a qualified surgeon, and my mother's condition improved dramatically about 3 weeks after the operation. I question Dr. Villanueva's ethics. He was quick to determine that my mother had piriformis syndrome, which was not the case. He should have initially referred her for a lumbar MRI to even see what the problem was. A principled doctor would have determined from the MRI that her stenosis condition was severe and not something a simple epidural could fix. Instead, Dr. John Villanueva took the insurance money to do his thing. We wasted a lot of time and went through a lot of aggravation instead of getting a competent diagnosis from the start. He was slow to respond and did not show empathy for my mother's extreme pain level.

This review is not for the doctor it's more for staff and how the office is run. After waiting over…read more1 hour to speak to someone regarding my authorization I get transferred to a voice recording stating they will be closed for Juneteenth. It's April 1st . Clearly that was an old recording. It's very frustrating to be on hold for over one hour a d not be able to get a hold of anyone. Very disappointing and unacceptable. Thank god I snapped a pic to send to my sister how ridiculous it was I was on hold for so long. If I didn't have a screenshot they would've probably denied it.

The Doctor is brilliant! After two knee replacements and months of superb physical therapy via OSS…read moreI had nothing but positive things to say until.... This last Monday I saw the doctor as my left knee is hurting, the doctor prescribes an ointment to apply a couple times a day and I am to follow up in 30!days. My issue here and reason for a negative review is with the doctors staff, some of them cannot or are not able to do their job. Since Monday afternoon I've been waiting for my prescription.... I called Wednesday, two days after my appointment and after 38 minutes on the phone I was told it'll be sent to my pharmacy by end of day. Today is Thursday and four days since I saw the doctor and I still don't have my prescription. No one there at oss can seem to send over my prescription to Walgreens. How hard is this task I ask? Apparently some of the doctors new staff are incapable of performing simple duties such as sending over a prescription in a timely manner. No other doctors office takes this long.... Normally any prescription is sent electronically by the end of that day or even within hours of you leaving their office. Why are the doctors staff at oss unable to complete a simple task? We have called the office now twice since my Monday appointment. It should not require even a call to ask him um did you send in my prescription? Each phone call it was a game of not my fault and we are busy and have lots of patients.... None of these excuses hold any weight! It's your job to follow through and make sure simple tasks as this are completed. Clearly some of the newer staff are in over their heads. The staff used to be so efficient, polite and professional, yet now today that has sadly changed. Again, the doctor is one of the best in his field yet some of his newer staff simply are not up for the jobs they now hold and should be replaced by those who are more on top of their game. I am so dissatisfied and disappointed by how such a simple task as sending in a prescription that was written Monday has yet to be sent electronically to my pharmacy. It's almost comical but I am not laughing. Lastly, there are no excuses for incompetence nor for ignorance and unwillingness to just do your job, I'm sure these newer employees could use a Starbucks or Alfred's coffee card to wake up and perform their daily tasks with more proficiency and pride which is lacking at the moment. If that does not solve the issue then maybe let them go and hire those who can and will do the job faithfully. Lastly, and a second complaint if you will. Two months ago I needed to reschedule a procedure. I called and left two messages with dr. Jeters (another incredible doctor there at OSS, like Dr Yacoubian, on top of their game and profession!) scheduler and have yet to get a return call to reschedule. After two months waiting I went elsewhere It must be so busy there that one must call more frequently or simply walk in and ask to speak with the scheduler or whoever in person. Far more labor intensive than it should be in all sincerity. Appreciate and admire the doctors there, love most the staff and all the physical therapists upstairs are dedicated and caring, yet these newer staff members really need a good taking to and just do your job please with no excuses or anything but just do your job do your job!:)

I had only a chance to speak to Dr. Mike and his team and what I experience was professionalism at…read moreits highest level. I needed a chiropractor for adjustment and other health needs however they did not accept my insurance. This review is based on how kind the Dr was and how much advice he provided for no cost. Maybe one day I'll see him for care.

Dr Mike is an exceptional Chiropractor, so let's get that out of the way immediately.. His…read moresuggestions about diet and nutrition are intended for your specific needs so pay attention!! He can can suggest exercises that are taylored to bring up where it's needed!!!

When I broke my wrist three months ago I was able to get an appointment with Dr. Moses on the day I…read morecalled. It was a bad fracture that had been set as well as possible by an emergency doctor, but without surgery, it wasn't going to heal to be the same as before. Dr. Moses took the time to explain what was going on with the bones and what my options were. He said even though the bones are a bit out of alignment my wrist would probably function ok if we left it alone, but I chose surgery because I'm still very active and and want to maintain my full strength and range of motion. The other advantage of surgery is that you can get the wrist moving again much sooner than it if was in a cast. I was so glad that he was able to schedule me for two days later, just 5 days after the accident. The surgery went very well, and I only had to take one painkiller pill once the nerve block wore off, so not much pain. Now, three months later, the wrist is almost back to normal and getting better every day. I can do push ups and lift weights. The scar is remarkably thin and hardly noticeable, less than 2" long. Dr. Moses gave me his e-mail so I can reach him if I have any more questions or concerns. I think he really cares about his patients and makes sure his work is done perfectly, because we deserve the best! I am so happy I opted for surgery, and that I chose such an excellent surgeon. I highly recommend Dr. Moses.

Dr. Moses had zero interest in my issues. I went in after seeing another doctor at Cedars for…read morecarpel and cubital tunnel syndrome. My first doctor tried pain injections that provided relief for about 6 weeks. He recommended I see an orthopaedic surgeon. I will say that Dr. Moses has excellent support staff and the practice seems to run smoothly. I didn't have to wait long to see the doctor. That's pretty much where the good ended. before even seeing the doctor, I was taken in for wrist x-rays. Nothing was explained to me. When I saw Dr. Moses, I felt he didn't listen to my description of the several years of treatment I have undergone, instead he ordered MRIs that my insurance carrier would not approve due to the lack of medical reasoning that Dr. Moses provided. After my first set of MRIs were denied by my insurance I went for a second visit with Dr. Moses -- again, I was switched away for x-rays before seeing the doctor. Again, nothing was explained to me. And once Dr. Moses came in the room, he simply put through another order for MRIs. Not surprisingly these were also denied. At both appointments I suggested he include information of my past years of treatment to assist insurance in understanding the necessity for the MRIs. He did not. The second set of MRIs were denied by my insurance for the same reason. All in all I feel that this was an enormous waste of my time and money. I'm now going back to my doctor at Cedar Sinai, in hopes of finding an alternative solution.

Amazing doctor and staff. He helped treat my knee injury and made me feel comfortable. I highly…read morerecommend consulting with him. He focuses on healing and regenerative care rather than just opting for steroid shots.

Dr. Nick Ghazarian is truly a miracle worker. After my mom suffered from painful herniated discs…read morefor so long, she finally met a doctor she could trust. Following her visit with Dr. Ghazarian, she couldn't stop talking about how amazing the experience was. For the first time, she felt comfortable and confident enough to move forward with surgery. It's been only a few days since the procedure, and we can't thank Dr. Ghazarian enough for performing such an outstanding surgery. His professionalism, care, and expertise made all the difference. If every doctor treated their patients the way Dr. Nick does, more people would feel seen, heard, and genuinely cared for during some of the most difficult times in their lives. We are beyond grateful and will absolutely be recommending Dr. Nick to anyone in need of a trustworthy, compassionate, and skilled doctor.