It's a very busy Publix everybody likes it. The food is fresh and the staff is very helpful. Very…read morekind. And they go out of their way and above and beyond to help I've been there three times so far I have had a great experience. I feel safe and I enjoy the specials .
The cashiers are excellent they remember you and they're fast , the lady in the seafood department is so professional and kind. She knows a lot and shared a coffee with me , the butcher is great and helpful , the ladies at the Deli are fast and keep the deli clean the guys stock the shelves know where everything is and are helpful and friendly ,the shopping cart guys and the bag boys are so kind and helpful. The manager is professional The male and female managers are good team leaders because their staff is happy friendly, which is a reflection on the Manager .I wish I could remember the names of everyone that helped me, but Fatima went above and beyond to make me comfortable while I waited for my car to come pick me up. Another time ,A beautiful young black lady maybe she was a manager helped me during the first storm of the season. I believe it was June 1 it was thunderstorm, when one of my grocery bags ,the one with the fresh shrimp and spinach, disappeared somewhere between paying for it and going outside looking waiting for my ride , there was a lot of customers huddled up outside in front of the door due to the storm. When I got in the car, I realized I was missing a grocery bag , the one with the main course of that evening's dinner ,lol so I I asked my RIDE to turn around. We weren't more than a block away, and I went back in the store with the receipt . This very beautiful young black lady must've been a manager too, patiently listened to me because I was distressed and helped calm me down. She went above and beyond to rectify the situation and return to me what was missing. I am very grateful to that Queen .
Another time when I was the last customer and it was night time, I was waiting for my ride , a polite young man, that was pushing in the shopping carts insisted on staying with me so I wouldn't be alone outside and then helped me load my groceries into the Lyft ride.
Thank you, and God bless all the staff at the Publix in Hialeah