This LA Fitness location is amazing. They have a pool, sauna, hot tub. But most importantly, all…read morethe equipment is clean (no rust), in good condition, and newer models. Most of the machines are Matrix brand, but they also have the Hoist brand which is easy on joints when weightlifting.

Return or not return?…read more No choice for now, but will terminate my membership in the near future. The environment is simply too uncomfortable. Surprisingly, I give the staff full marks for trying their best. They clean often, friendly, and appear conscientious. If I did have one criticism is their lack of enforcement of dress code where some members show up in their pajamas or street clothes. Yes, it's some of these members who are ruining the experience for many others and why the one-star rating. There's a general lack of respect of personal space and consideration. I've never been to a gym where manners, etiquette and smell are as off putting as here. From the moment you walk in the first set of doors, you can smell every foul body odor imaginable. Indescribably putrid! These same members will see 15 open treadmills yet they want the one right next to you. Then their smell yet again reaches you. You're lifting weights looking in the mirror, and they will go right in front of you. You can also see some members on FaceTime speakerphone while on the equipment next to you (where 2x in the last 6 months I've had to tell these individual to be courteous as I didn't want to hear their conversation for 30 mins), or taking video of themselves via tripod, creating a section where no one can go. And I left this one out, had to tell a member it's not cool to be taking pix in the change room. #RespectOthers #Bathe #BeConsiderate #TakeAShower

Best thing around town right now. The prices are decent enough and the staff is friendly. Somewhat…read morelimited in their equipment. It may not have everything you want, but it's got anything you need. 24 hour access is pretty standard now, but it can be rare at these smaller gyms, so they've got that going for them too. There are tanning beds, a stretching area, tons of cardio equipment, traditional machines, and a smaller free weight area. This place can get pretty busy at times, but I'm generally in during off hours and rarely have to wait for equipment. All things considered, this place feels like the small business it is and you get the sense that your money means something here. If that's important to you like it is to me, you'll find that you definitely get your money's worth at this gym.

Requested to pause my membership after my Pregnant wife and I were in a fairly serious car accident…read moreand going through rehab for a few months. The manager denied my request to pause so I cancelled it. Two weeks later they still charged me my monthly payment and annual membership fee (didn't know this existed). Called them back thinking it was a mistake and they explained they have a 30 day cancellation policy and if I reported to my credit card company they would send it to collections. Absolutely insane management style exhibited by this place. They tout they are a local family owned gym but the owner lives in Austin. Other staff was friendly. Gym equipment is very old and subpar and it was always packed but that's what you get from a cheap gym. Can't wait for better gyms to open in this area.

I've been a member at multiple HOTWORX locations over the years, and this one is by far my…read morefavorite. The facility is consistently clean and well maintained, which I really appreciate; especially the bathrooms! The owner is incredibly kind and generous, and the staff is always welcoming and friendly. It creates a really positive environment that makes you want to keep coming back. If you're looking for a HOTWORX location that truly cares about both the member experience and maintaining a clean, comfortable space, this is definitely one I would recommend.

The staff is really kind and welcoming here!! They also keep the place super clean and give you a…read morefree first workout!!

I have experienced significant difficulties in canceling my Planet Fitness membership. Despite…read morepersistent efforts over two weeks, I've been met with obstacles. Upon visiting the facility to inquire about cancellation, I was informed that settling my yearly dues is a prerequisite. As a senior on a fixed income, I'm particularly sensitive to unexpected expenses. Given my eligibility for free gym membership through Medicare, I've opted for an alternative gym that participates in the program. It's concerning that Planet Fitness appears to prioritize membership fees over customer needs, continuing to deduct payments despite my infrequent use of the facility. I'm prepared to accept the financial implications of non-payment, as I believe the company's practices are unfair to consumers. I advise prospective members to carefully review the terms before committing to a membership.

The gym is in a great location and isn't usually too busy. You sometimes have to wait for a machine…read morebut it's not bad at all. It's generally very clean and it's a relaxing place to work out. My only real complaint is that several of the machines need lubrication and basic maintenance. I've told staff about them but they haven't addressed it. Also several of the machines are bent/crooked and have holes in the padding. I'm tempted to bring a tube of grease with me and do the maintenance myself. It takes seconds to reach into the weight area and add some grease to the rails. The tricep extension machine has a very crooked bar. IT's 4 degrees off level (the part you hold onto and push down with both hands) which puts unequal pressure on your wrists and elbows with each rep. Leg Extension Machine to the left of the leg press has really bad chatter greater than 140lbs which prevents it form operating smoothly. If you do a rep too fast the weight gets grabby and gets stuck. This HURTS. Dependent Bicep Curl machine is bent and missing a palm sized piece of padding where you lay your elbows. The handgrip arm is bent at an angle and is not level. This makes doing reps awkward and crooked and hurts your left wrist. The chest press machine directly behind the seated row machine and closer to the dumbell area is badly in need of lubrication. Anything over 100lbs and the force to get the bar moving goes up exponentially and it chatters and has jerky motion. The weights moving up and down on the metal rails get grabby and don't move smoothly. The seated row machine by the chest press also needs lubrication. Anything greater than 200lbs and you almost can't move the bar, then it suddenly becomes unstuck and moves normally until you do your next rep. It sometimes squeaks and chatters loudly when this happens.

It was relaxing exercise, good time and friendly people. It was also a nice place to spend time…read morewith your children or grandchildren.

Came here on a Saturday as a guest of a member. They don't provide any free trials/guest…read morememberships I guess. The gym was spacious, included an indoor/outdoor pool & waterpark, had a bag area, and plenty of machines and weights. Their facility was clean and did not appear crowded. They close at 6 pm on Sat, which is not something I am used to. My gym in Ca closes at 11pm on Sat & 10 pm on Sundays.

To be Straight with you this is an older gym with some equipment that's been around for a while but…read moreif you wanna get your work in you will & can get it done here .Plenty of seated machines or free weights but just know anything new or up to date do with machines isn't available. People are friendly and if you need a spot they got you!

The manager and owner discriminated against Spanish speaking customers…read more When the manager refused to throw out the bathroom trash, he blamed the Spanish speaking customers for the trash that's in the bathroom trash can.

After my home CrossFit gym closed down, I tried out multiple CrossFit gyms in the area. I found…read morethat many other gyms lacked the traditional CrossFit programming, community and atmosphere I was looking for. However, with Sanctum CrossFit, I feel like I have finally found my new home! Sanctum CrossFit is the best, most welcoming and supportive CrossFit gym in the Prosper area and North Dallas suburbs. I have had the chance to work out here a couple of weeks and I have enjoyed the programming, coaching, community and the gym environment itself. The coaches are hands-on, knowledgable, encouraging, and CrossFitters themselves. They have coached me through strength, conditioning, gymnastics, and more. The CrossFit programming is also the traditional WODs you would see at a CrossFit affiliate gym. For example, here at Sanctum they work through strength cycles, different skills, short and longer workouts, and even partner WODs on Saturdays. They are encouraging of their athletes competing in local competitions as well! The gym itself is large with two sides, one side being an open gym and also utilized for youth classes sometimes. The gym is accommodating to large class sizes, but that doesn't take away from the community feel you get when you workout with the group. I have throughly enjoyed working out with every person and coach I've met here so far. I appreciate all of their encouragement and support, there is nothing better than getting through a challenging workout together! Ultimately, Sanctum CrossFit has checked every box for me as an experienced CrossFitter. So, whether you are looking for a new gym, want to drop-in from out of town, or even if you are brand new to CrossFit and want to give it a try, Sanctum CrossFit is the place to be!

I've tried several CrossFit gyms in the area, but this is one of the best. The programming is…read morecreative, the coaches are great at what they do, and there are so many ways to get involved in the community and make friends. I especially love that there are different types of classes and something for everyone, regardless of your level of fitness. It's a really well-run small business, and the gym is huge!

I'm so happy this studio opened up! I've been looking for a workout place that I don't get bored…read morewith!! I FOUND IT!! I've been a member for 3 months now and I don't think I've ever had the same workout. With Pilates, Mat Pilates, Barre, Yoga, Spin and every class working different muscle groups, I feel like I'm actually finally starting to tone up!! The instructors are fantastic. Personable, friendly and TOUGH!! They work with you to make sure you are getting the most out of every workout!! Come join me!

I love IM-X Frisco. convenient, variety of class options, great instructors! I highly recommend…read morechecking it out!