If I could give this place 0 stars I would. Even minus stars. It was an awful awful awful experience.
I'd previously been here a number of times for their prawn pil pils and each time was very impressed with the dish, even if it seemed a bit pricey for the amount of actual prawn. But they're succulent prawns. Considering the good experiences, I decided to book it for my college graduation back in September. What a mistake.
Firstly, I tried to call them 2 weeks ahead to book, their answering machine seems not to work as they never bothered to call me back. Then my sister went in to book face to face. We booked for 5 people. A few days later my partner managed to get time off work so, based on their apparent non-working answering machine or indeed phone, I popped in to change the booking to 6 people. And luckily I did! They didn't have the booking apparently! Not good. Anyway, I felt so lucky I had gone in, thought 'whew, that could have been a mess.' If only we hadn't gone,
So, after graduation on September 22nd, we drive up, park around the corner (quite awkward to find spaces and my mum had to drive over to the North side of the Quays in the end to find parking....). The rest of us pop in and they tell us our table is ready upstairs, Upstairs we go. A lo, a miniscule table for 4 people, 4 chairs crammed around these two tiny tables with a wooden bench acting as the last 2 seats shoved into the corner right beside the toilets. And lo even more! No baby chair for my niece (who we had told them was coming! Who they had MET when my sister had first booked the place but as already said, they were mystified by the mystery incident of the lost booking in the nighttime)
Anyway, obviously this isn't going to work, what with there being 6 of us, plus a baby. I went to grab a waitress, politely and apologetically calling her over to explain the problem. She actually rolled her eyes at me and shrugged, before realising that she had actually expressed her terrible attitude. She recomposes herself and then SHE asks ME what I want to do with the problem and is there even a problem? And gestures towards these two tiny coffee tables that she expects us to wedge ourselves around. I'm momentarily speechless as really, that is unbelievably rubbish service. I suggest we grab another table and she clicks her tongue in irritation and WALKS OFF. So my boyfriend and I end up sliding the tables down a tiny bit to a single pathetic and tiny table near enough. She comes back and I explain that we simply could not fit around the corner section they'd put us in at and that with the baby, it would be too awkward with people walking past to get to the bathroom. At least her attitude subsided for a moment but I was not impressed with the fact that we had literally had to take matters into our own hands!
But it's perfect timing as my mum and my sister arrive only a few minutes later. But uh oh, there's no baby chair. Not at all in fact to accommodate a child (and yet I have seen babies and toddlers in there before?). So my sister, her partner, my mum and I end up taking turns holding my niece during dinner. Which is awkward to say the least.
You probably don't think this can get worse but wait.
We order the starters and, to be fair, most of them are good, the others ordered the bruschetta, my boyfriend and I the prawns. Eating away, the prawns taste a bit, bland, but so be it thinks I, I must have been overly nostalgic. Then I go to bite into the 3rd prawn and things just go to hell. The prawn is rotten. I don't mean tastes funny, I mean rotten. Like the mouldiest bread you can imagine rotten. I nearly vomited from the taste! I ended up having to spit it out into my napkin and leave the rest of my dish. My boyfriend now, obviously, is concerned his prawns might also be off. We do a bit of excavating but luckily his seems to be okay but now he's reluctant to eat any in case there's a risk of rot and I can't as I've lost my appetite.
We call the waitress over and explain the situation about my prawns (not his, only my dish) and the look she gave us. If looks could burn I would still be in the ICU Severe Burns Unit, oh my god! She clicks her tongue and snatches the plate and that's the last of it.
The others give me pits of their starters out of pity but I only nibble some bread with oil in an effort to cleanse my mouth of rotten shellfish flavour.
Bring on round 2. The mains.
Mum and partner get a decent enough carbonara, boyfriend and sister's boyfriend go for a creamy tomatoeyish 'spicy' sausage pasta (not spicy at all but whatever). My sister, who is lactose intolerant and was breastfeeding her lactose intolerant daughter speaks to our new waitress (obviously the other one couldn't stand us? But we're happy!) and explains her dietary problem and explicitly says she can NOT, repeat, CANNOT, have cow's milk, at all. That dairy willl make her extremely unwell and also prevent her from being able to breast feed my niece as the b read more