Stop reading reviews on this page and just go somewhere else, unless you want a story about a nightmarish experience cause I have one for you! This is actually the worst nail salon I have ever been to in my life. It's not clean, there is no customer service, and the nail tech's could care less about their customers.
I went here out of convenience as it's located near my office. The first time I went, the woman who did my nails did not speak any English, and the man who was translating for her left mid-way through. Therefore I could not communicate with her, she ended up shaping my nails square, when I asked for round. She filed my nails lopsided, and the paint was uneven. To top it off, it was about $5 more than other salons nearby.
Miscommunications happen, so I decided to give them the benefit of the doubt and try again. This was a huuuuge mistake. The woman who did my nails this time around should not have a job. She spent 75% of the time talking to the other nail tech, and/or screaming, like yelling, on the phone with her baby daddy (the name in her phone she was calling, not my words). It's fine if you want to talk but she could not talk and work on my nails at the same time, and when she was focused on me, she managed to call me "chinky" a handful of times and made a few other racist remarks towards Asians (I am half Chinese). Not sure if she was aware how offensive and non PC this is. Anyways... There was even a point where she went to the bathroom, we could still hear her screaming on the phone, and she came out 10 min later obviously crying. I get we all are going through things...but maybe don't bring it to work with you to that degree? I felt bad, and was embarrassed for her. However, I am paying for a service I was not getting... She was so distracted she cut my finger, and it was bleeding a decent amount. It's still sensitive/sore 5 days later.
An hour and a half after sitting in the chair, she was ready to start painting my nails. It literally took 90 minutes to file and get my nails ready for color. I'm used to being out of the salon in less than 60 minutes. I asked if she could speed up the process as I had been here for 1.5 hours. She got up and starting yelling at me about how I was offending her, and "making her feel some type of way" and that " I don't have to do your nails". So, I got up and happily walked myself out of there before she could finish. I will not be back and you shouldn't either. read more