We are having a very difficult time with LG currently. We have been without a refrigerator for…read moregoing on 3 weeks due to a compressor/ refrigerant issue, which is under warranty. Our refrigerator is only 4 years old. Each time we call them to ask why they are not getting us serviced, they say the can't find a technician/repair service. We live in a town within 40 miles of 5 big cities so this makes no sense!. After many complaints from us, LG said they would 'escalate' it ....but we learned this is terminology they use to make you think they are actually doing something....so now this supppsed higher priority team - Presidential Liason Area - is now on it with one representative who rarely informs us as to what is going on - all we get are vague promises with no definitive action. I finally made one phone call after a week of LG telling me they can't find a technician to fix our refrigerator to a local repair company who said they do LG warranty work- it took me five minutes to find them - and sent LG their contact information. LG said they would contact them and get a service agreement worked out. Now we are constantly having to contact LG to tell them to answer this repair company's emails to get things arranged so that we can get a repair appointment. LG just drags their feet. The repair company emailed them on a Wednesday and when I checked the following Friday, LG had not answered the repair company's email. This warranty repair should not have taken this long. It is becoming obvious that LG does not honor their warranty in an efficient manner. The local repair company has been waiting for LG to contact them. In speaking with the repair company we understand that our first appointment will be to diagnose the issue themselves even though one company who does not do LG warranty work already diagnosed it.....and to order any part that will be needed. Meaning we could be without a refrigerator for another week or two. All of this is due to the poor customer service we have experienced with LG and not standing behind the warranty in a satisfactory and timely manner. We bought this LG refrigerator in good faith for $3500 just 4 years ago. We can not believe this horrible service and In this day and age, refrigeration is sort of a daily necessity to daily living!

Me and my wife came here after visiting about 8 other appliance stores. There seem to be a shortage…read moreof appliances when online shopping and the available ones at the stores seemed like the prices were jacked up. Well.. we went to Appliances 4 Less and fell in love. Discounted prices and lovely appliances. They have 3 locations plus a warehouse so if you're looking for something please talk to Frank. Frank was patient and kind the entire time. He explained the delivery process and how the warranty works. YES, there are warranties on these appliances. Just go check them out, you'll thank me later.

Edit: As you can tell by the business administrators absolutely unhinged response, the customer…read moreservice for Sanchez Appliance Repair is lacking any semblance of professionalism. Wild how for months there were only 2 reviews on this business, but after the business administrator was insanely rude and I let people on yelp know to be weary, suddenly there's 2 more 5 star reviews in just 8 hours (both of which are recently opened accounts)? Extremely dishonest business practices. Makes me wonder if any of the reviews are real. My mother doesn't have cancer, but thank you for proving you did not listen and have quadrupled down on poor customerservice because you were caught in a lie. You said one thing. Then you had 3 shifting excuses as to why you no longer had to honor what you said. But don't insult people and insinuate they'relooking for free services when that's not what's being said (see original text below). If you go with this business beware. I'm sure repairs are fine, but I don't know because I never got past the business administrator who is an expert at gaslighting in order to skirt responsibility. Original post: Told me it would be $50 for a service visit. They came, they were not able to fix it as they said they needed to order a part. I said no worries, and asked if the $50 would go towards repairs. They said yes. I followed up a month later and asked about repairs. They gave me a quote. I asked if the $50 would go towards the quote like they said it would. They said first--no, that I took too long to get back to them. I let them know we were never given a timeframe where we would lose the $50. They said "we never thought you'd take so long to get back" multiple times. Then they said no. The $50 is a service fee stated on yelp. Which is not what they said when they visited us. Then they said no and insinuated we were asking for them to do work for free and that other repairmen charge more. I said I wasn't asking for anything for free, and that other repairmen wrap their fee into the cost of the repair and that I was inquiring if they did the same. They just kept repeating all three talking points until they hung up on me. And then they tried to zelle me $50. Am not looking for free work. Am looking for an honest answer. If you don't roll the $50 into the cost of repairs then don't tell people you do. And if you have a time limit to hearing back from someone then tell people that. Don't be dishonest. Edit: The absolute lack of accountability is present in the business' response. They didn't respond to anything that I said and continued to repeat the same talking points. If you have a time limit on when people get back to you for repairs before their $50 is forfeit then you need to communicate that. Don't tell people one thing then decide because it's been too long for you that you won't honor what you said. Especially if that "too long" was never communicated to begin with. They also need to be honest as I have, on multiple occasions, let them know I am expecting nothing for free, so to continually insinuate I'm looking to get free work out of them when I have told them that I am just looking for a straight answer is bizarre and belies a lack of professionalism. It's also wild work to insinuate I am "taking it out on you" because I told you that people need communication in order to know if they're under a deadline. It feels like you're expecting people to read your mind.

I highly recommend establishment; they are very reliable and Punctual. They genuinely value their…read morecustomers and offer reasonable Pricing . Repairs are completed promptly. The Staff are courteous, respectful,and easy to communicate with.

BUYER BEAWARE""""Steve O picked up a washer, dryer and stove. Gave one price and then did not want…read moreto pay. He said that the stove did not work and did I want him to return it. I went to the store and my stove was for sale. This is a scam they pick up the appliances and say one is not working so they don't have to pay you. Are times that hard that you have to scam. Everyone that works there is playing games. He pretends he is working for the owner when he is the owner. That's a scam in itself.

The first 60 days after purchase were a nightmare. I reported a loud noise, and "Steve O" assured…read moreme he would send someone to check it out. Despite constant calls, I was given the runaround. The young lady who answered the phone promised to take my information, but no one ever called me back. After 90 days, the refrigerator stopped working entirely. Now, I can't even get through when I call. "Steve O" told me to "keep calling and stay on top of it because he's busy." Well, I'm busy too--but I wasn't too busy to pay for this. Do NOT buy their junk. You can find better, working household appliances on Facebook Marketplace or any appliance store on Ashland.

I do like best buy for certain things.I used to love going there all the time for games and…read moremovies.They don't have the movies anymore.I used to go there every tuesday to see what new movie then.I would browse see what new products are out. Bring back the movies so people can browse to see what new products you have.It's not the same before you update the store.

Mostly all of the items were sold out and everything was so unorganized the staff was nice but they…read moresaid I'll have a guy help you out and they never did but they did talk to other co workers. I went to pick up an order and it took the guy 15 minute to come and ask us. but I get it it's the holidays your busy but at least restock and have better service

This isn't the first time I've called Fit It. So when my dishwasher stopped working I called them…read moreagain. The power was completely out. Robert called me and said before I head out there could you confirm no power to the dishwasher. I said yes. He said could you go to the dishwasher and find the switch. He was clearly trying to save me from spending $ for something that would have just been a switch that got turned off. TBH, I had been staring at this switch behind my stove for the last couple of days and wondered if that was the answer, but was scared to mess with it being behind the stove. But sure enough it was the answer!! Thank you Robert for helping triage a very simple issue over the phone and saving me the $. This is why we call you guys all the time we need a hero!

wish I could give zero stars. I reached out to this company for help with my washer. A technician…read morecame here by the name of Gabriel M. He saw The error code my washer was giving and decided to press and hold to buttons to reset the machine. the washer he said should be fine. I paid $85 dollars and he promised me that I had a 90 day warranty so to call in case the code came back on. Sure as when he left my washer code Le came right back so I texted him. He then told me i would need a motor. I was confused as to how just hours ago the washer was stated to be okay then now it needs a motor without him even examining the washer nor showing me what was wrong. Later on he sent me an estimate with 6 different part totaling to 700 dollars. also the 85 dollars is suppose to go to any repairs nowhere in the breakdown was that deducted at all. After that he stopped responding. I've called the office several times everyone is so rude I can't talk to a supervisor manager or nothing it's all ba d

Starla was amazing... She was very patient and help me with…read morechoosing my appliance. I definitely would recommend her.

The variety of appliances they have, value, service and quality . Jason Lane helped me out, I told…read morehim what I needed and he showed me around the show room floor. He was excellent, listened to what I needed, I had budget concerns, no problem he said. They were having a sale which was great, he wrote me up an estimate and I came back after the sale and one of the appliances actually went down in price. I will come back again, it was a great experience working with Jason, made it very easy. Thanks again

Great experience with my dishwasher. Showed me the issue with a spring that tends to come off in…read morethis model, and with a little elbow grease I fixed it myself the next time it happened.

Called Appliance Repair MD for GE fridge that was leaking water on the floor. Robert came out…read morewithin 2 hours, installed part right away & our fridge is working fine. Great service, don't look for anyone else ! Barb L