The owner Robert was very impressive! Repaired our old oven in under 20 minutes and taught me a few…read morethings about it too!! Professional, friendly, on time, and extremely knowledgeable!

The diagnosis which costs $85 is done over the phone. It wasn't even remotely correct. They require…read moreyour card to schedule an appointment. I've used them before in 2022 but they have really gone down hill since that time.

Absolutely horrible customer service. The office manager accused me of trying to avoid payment when…read moreit was their failure to communicate payment options as the issue. As a repeat customer, I gave him the courtesy of sharing my feedback. His response was to hang up in my face. This company clearly does not value their customers. My advise is to take your business elsewhere.

Hiring Ray was a waste of my time and money ($90 for inspection)! He came out to inspect my fridge…read moreand was not able to tell me what was wrong with it and kept guessing what the issue was. Told me he will reach out to manufacturer to get numbers for the parts (never did) and will order them. Second time he came to fix the fridge I found out he only ordered one part and not two as he was supposed to. He told me to contact the manufacturer asap to get number for the correct part so he could order it, mind you he doesn't have a professional place to get the parts and orders them on Amazon (told me parts from Amazon are not always reliable). I provided him with all the necessary info the next day and he confirmed he will order the part. After over a week of not hearing back I reached out to him to check on the status and got the following response "I do have the part I am so sorry I totally forgot I'll explain to you later...." I reached out to another service provided who was able to diagnose the issue within few minutes.

I am always stoked to report a successful Yelp find! This past weekend my husband & I were working…read moreon packing up his place & we discovered that his soon-to-be relocated dryer (much nicer/newer than mine) was not working properly. Given that we are due to officially move it to replace the other dryer in less than two weeks, this was definitely a snag we didn't need. So, before my head started to spin I did a quick Yelp search in the area. The choices were almost none, except for Hill's, who already had 4 other positive reviews. In any event, I called on a holiday expecting to get an answering machine, and surprisingly got Albert (the owner). He was so, so sweet, and was able to schedule someone to come out the next day! Damen (Albert's grandson) showed up right on time, and had it diagnosed and fixed in under 15 minutes. Seriously?! He was so kind, professional, and clearly knew what he was doing. Plus, the repair (which is under warranty for 90 days mind you) did not break the bank. I would highly recommend Hill's for any of your appliance issues.

I called the phone number listed on Yelp 773-436-6841. A computer voice asked me to leave a…read moremessage. I left a message and I received a return call from 312-217-8060. I described the problem and the man said it would be $65 for the visit. The $65 would be applied to the repair. He gave me a couple estimates high and low based on what I said was wrong. I thought it was iffy that I received a return call from another number. On top of the computer voice it did not seem right. I called the 312 number back and I asked the name of the company. He said it was Ace Appliance Repair. I asked for their location and he said we don't have a location. If they don't have a location then my guess is that their location is Sketchville USA. I wanted to support a small business. Hills Appliance Repair says they are on 80th Place. I also noticed that the reviews for this company are all 4 years old or more.

Edit: As you can tell by the business administrators absolutely unhinged response, the customer…read moreservice for Sanchez Appliance Repair is lacking any semblance of professionalism. Wild how for months there were only 2 reviews on this business, but after the business administrator was insanely rude and I let people on yelp know to be weary, suddenly there's 2 more 5 star reviews in just 8 hours (both of which are recently opened accounts)? Extremely dishonest business practices. Makes me wonder if any of the reviews are real. My mother doesn't have cancer, but thank you for proving you did not listen and have quadrupled down on poor customerservice because you were caught in a lie. You said one thing. Then you had 3 shifting excuses as to why you no longer had to honor what you said. But don't insult people and insinuate they'relooking for free services when that's not what's being said (see original text below). If you go with this business beware. I'm sure repairs are fine, but I don't know because I never got past the business administrator who is an expert at gaslighting in order to skirt responsibility. Original post: Told me it would be $50 for a service visit. They came, they were not able to fix it as they said they needed to order a part. I said no worries, and asked if the $50 would go towards repairs. They said yes. I followed up a month later and asked about repairs. They gave me a quote. I asked if the $50 would go towards the quote like they said it would. They said first--no, that I took too long to get back to them. I let them know we were never given a timeframe where we would lose the $50. They said "we never thought you'd take so long to get back" multiple times. Then they said no. The $50 is a service fee stated on yelp. Which is not what they said when they visited us. Then they said no and insinuated we were asking for them to do work for free and that other repairmen charge more. I said I wasn't asking for anything for free, and that other repairmen wrap their fee into the cost of the repair and that I was inquiring if they did the same. They just kept repeating all three talking points until they hung up on me. And then they tried to zelle me $50. Am not looking for free work. Am looking for an honest answer. If you don't roll the $50 into the cost of repairs then don't tell people you do. And if you have a time limit to hearing back from someone then tell people that. Don't be dishonest. Edit: The absolute lack of accountability is present in the business' response. They didn't respond to anything that I said and continued to repeat the same talking points. If you have a time limit on when people get back to you for repairs before their $50 is forfeit then you need to communicate that. Don't tell people one thing then decide because it's been too long for you that you won't honor what you said. Especially if that "too long" was never communicated to begin with. They also need to be honest as I have, on multiple occasions, let them know I am expecting nothing for free, so to continually insinuate I'm looking to get free work out of them when I have told them that I am just looking for a straight answer is bizarre and belies a lack of professionalism. It's also wild work to insinuate I am "taking it out on you" because I told you that people need communication in order to know if they're under a deadline. It feels like you're expecting people to read your mind.

I highly recommend establishment; they are very reliable and Punctual. They genuinely value their…read morecustomers and offer reasonable Pricing . Repairs are completed promptly. The Staff are courteous, respectful,and easy to communicate with.

Speedy response, on time and reasonable. Would definitely use them again…read more The technician was knowledgeable about Bosch dishwashers!

Easy to schedule, showed up promptly, repairman was honest about the cost-effectiveness (or lack…read morethereof) of a fix.

Amazing Customer service, reasonable pricing and my stove, refrigerator and microwave works. I…read morereally didn't want to replace them and now I don't

From the owner: Addison Household Appliance Repair is here to get your appliance up and running like new in no…read moretime! We repair most brands of washers, dryers, ranges, refrigerators and Magic Chef microwaves. Same day service available for your convenience! Reasonable rates and quality you can count on. Give us a call today! Scheduling

I was referred through my home warranty company for an a/c repair. They called me as soon as they…read morereceived the work order, got a technician out the next morning (with an apology that they couldn't fit me in same day, but would if they got a cancellation.) The technician was courteous, seemed very knowledgeable, and took the time to answer my many questions. He tightened the valves and checked for leaks and then recharged the freon in my a/c system. He also noticed the drip hose was out of position and saved me from a big leak and possible mold. So far, so good.

Very professional, when they come out they are ready to resolve the issues Send you a quote via…read moreemail or text and if in agreement they proceed and finish the job. They also guarantee their work.

I had a leaking washing machine and got a fast response and a window of time available for the…read moreinspection and quote. The price was reasonable for replacing an old gasket on a front load washer. I had a minor follow up on a tiny separate leak unrelated to the primary problem but they fixed it quickly and since no extra parts were needed he didn't charge extra beyond the original quote. I would use Fixcore again for my appliance repair needs in the future

They came out. N tired to charge me 280. For a 23 dollar part. That would take 15 minutes to…read moreinstall. 80 dollar house call to walk in door. Total rip off. Very disappointed. And he kept trying to negotiate the price from 280 to 240....we said no thank you

I recently learned two things. The first is never go with the service the manufacturer recommends…read more They were going to charge me $125 just to come out. Second is call Chicago Appliance Service. From the first call to the last interaction they were fast, helpful, and kind. That's what you want, right? People that treat you right and help you solve the problem. I hope to not need to call them up again in the near future, but when I do they will be my first and only call. Shout out to Rich and Adrian.

My Magic Chef oven stopped heating. Rich promply arrived to save the day when diagnosed & replaced…read morea failed inginter in no time. I will have Chicago Appliance Service all my appliance from now on.