This isn't the first time I've called Fit It. So when my dishwasher stopped working I called them…read moreagain. The power was completely out. Robert called me and said before I head out there could you confirm no power to the dishwasher. I said yes. He said could you go to the dishwasher and find the switch. He was clearly trying to save me from spending $ for something that would have just been a switch that got turned off. TBH, I had been staring at this switch behind my stove for the last couple of days and wondered if that was the answer, but was scared to mess with it being behind the stove. But sure enough it was the answer!! Thank you Robert for helping triage a very simple issue over the phone and saving me the $. This is why we call you guys all the time we need a hero!

wish I could give zero stars. I reached out to this company for help with my washer. A technician…read morecame here by the name of Gabriel M. He saw The error code my washer was giving and decided to press and hold to buttons to reset the machine. the washer he said should be fine. I paid $85 dollars and he promised me that I had a 90 day warranty so to call in case the code came back on. Sure as when he left my washer code Le came right back so I texted him. He then told me i would need a motor. I was confused as to how just hours ago the washer was stated to be okay then now it needs a motor without him even examining the washer nor showing me what was wrong. Later on he sent me an estimate with 6 different part totaling to 700 dollars. also the 85 dollars is suppose to go to any repairs nowhere in the breakdown was that deducted at all. After that he stopped responding. I've called the office several times everyone is so rude I can't talk to a supervisor manager or nothing it's all ba d

I have used Horacio for about 15 years. He has diagnosed and repaired my previous dryer twice, my…read moreprevious microwave twice, my previous washer and refrigerator twice. He is expeditious, efficient and highly capable. His prices are EXTREMELY fair and reasonable. Horacio is easy to deal with and always professional. Before Horacio I dealt with GE Profile employees twice. It cost them double to triple to diagnose the problems, and then they dilly dallied to chat. They get paid by the hour so why not linger? Horacio means business and has answers, usually in minutes. I will continue to use him AND recommend him without hesitation. Él es buena gente.

Did the business with an accurate diagnosis and a timely, easy fix at a fair price. Horacio is the…read morebest tech.

I spoke with Ray about setting up a service call for a refrigerator/freezer repair for not properly…read morecooling, he couldn't have been easier to talk to. The day of the appointment he called prior to coming, and as he troubleshot the situation he clearly explained every option and how things may have gotten that way. I was really impressed, and will definitely be using his business again and/or recommending for friends and family. A+

Absolutely horrible customer service. The office manager accused me of trying to avoid payment when…read moreit was their failure to communicate payment options as the issue. As a repeat customer, I gave him the courtesy of sharing my feedback. His response was to hang up in my face. This company clearly does not value their customers. My advise is to take your business elsewhere.

My initial review was a week ago that blasted the company for poor service and failure to rectify…read morethe issue. Since my review was posted, A Plus Appliance has contacted me to refund the money paid for the issue with my dryer. Even though it was 2 months after the initial sercice date, I appreciate the matter if finally settled. Use them at your own risk.

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

delicious and love the live music! we had the chapuzon and it was so amazing fed all 8 of usread more

Gilberto is terrific! I called him in a panic with a refrigerator that wasn't cooling. He came out…read moresame day, went to get a part from Home Depot, returned fixed the fridge all in less than 2 hours. He knows his stuff and doesn't look to take advantage of customers. No expensive fee just to come out and look at your appliance. I think he charges $30 and then it goes toward the repair. He's super responsive, follows covid protocol, and cleans up before he leaves. Strongly recommend this business!

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

The tech came out as promised and worked until the problem was resolved. He stayed until the…read morecentral air was repaired and up and cooling properly.

The ice maker in our fridge just completely stopped working out of nowhere. They diagnosed a jammed…read morefill tube, defrosted the line, and got it producing ice again the same afternoon. Really appreciated the fast turnaround.

From the owner: When your refrigerator stops cooling or your washing machine starts making strange noises in the…read moremiddle of the night, you need a trusted appliance repair team that treats your home like their own. That's exactly what you'll find with Bucktown Appliance Repair, proudly serving Chicago homeowners since 2013. Whether you're dealing with a malfunctioning dishwasher, a dryer that won't heat, or an oven that's given up right before dinner, our experienced technicians arrive ready to diagnose and fix the problem efficiently. What sets us apart in the Chicago appliance repair landscape is the personal attention Robert and our team bring to every service call. We're not a faceless corporation sending out whoever's available—we're your neighbors, deeply invested in building lasting relationships with the families and businesses we serve throughout Bucktown and beyond. Our technicians take the time to explain what's wrong, walk you through your options, and answer all your questions in plain English, never making you feel rushed or confused. From routine maintenance to emergency repairs on all major appliance brands, we combine years of hands-on experience with genuine care for our customers, ensuring you receive honest recommendations and quality workmanship every single time.

Rich worked very hard to fix my Speed Queen washer. He checked out everything that was the possible…read morereason it wasn't draining completely. Turned out to be one of the two computers on the Speed Queen. The computer was expensive but I chose to replace it rather then look for a new washer. I would definitely recommend Chicago Appliance for any appliance item I have. Rich was great.

My Magic Chef oven stopped heating. Rich promply arrived to save the day when diagnosed & replaced…read morea failed inginter in no time. I will have Chicago Appliance Service all my appliance from now on.