Services was slow but if course it was a Saturday night. Food was good and the margaritas were so so.... Really nothing to write home about. The shocker was how much a house pitcher was not a top shelf pitcher. $26.99 for this small of pitcher WOW and it was the size of a 1/2 one in my opinion. Water glasses were bigger than the pitcher. Atmosphere was okay but I have been to a lot of Mexican Restaurants and this one need a little more improvement in my opinion! read more

La Cazuela Mexican Grill - Size of pitcher compared to water glasses. - Mexican Near Me - Jackson, Mississippi

Food - The Pollo and shrimp plate is SO good! It's grilled chicken covered with bell pepper, onion, and mushrooms, smothered with queso, and topped with a shrimp skewer. Delicious! It comes with rice and a warm tortillas. This dish was packed with flavor and I love that they put a lot of veggies on the chicken because it felt like a full serving. Classic margarita was perfect, not too sweet and just strong enough. Service - Good, fast, no issues. Atmosphere - I came at lunch and it was pretty chill. There's a large patio with fans. It looked like most guests chose the patio, but the wsy this Mississippi heat is set up... I found me a nice booth inside. There's WiFi, so I was able to pull out my laptop and get a little work done too! Overall, I'll be back again. Get the pollo & shrimp! read more

La Cazuela Mexican Grill - Pollo and Shrimp - Mexican Near Me - Jackson, Mississippi

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Occasionally we have medical appointments in Jackson and we usually eat at La Cazuela for lunch. And, in the past, everything has been fine. Today, the service was slow, the food lacked flavor (thankfully, there was hot sauce on the table), and the ticket included a mandatory 18% gratuity (for a party of three!). Then, the final receipt asked for an additional tip on top! Needless to say, very disappointed with what has traditionally been a good restaurant. read more

My favorite Mexican restaurant in Jackson. The margs are top tier! They lost one star because they charge 18% gratuity for large parties (which is fine) but they do not list the 18% gratuity already paid when they give you the check to sign. read more

Just left, had me waiting for 30 minutes and couldn't even get my drink right, and when I tried to speak with the server just gave excuses, didn't even bother to ask if we were ready to order, bad service for sure. read more

I've dined here over 20 times. I've never once had a bad experience. I eat Mexican 3-4 times per week. The chicken fajitas are the best in town!!! Great service and great food. read more

Service was fantastic! Waitress got our order down to a T without writing a thing down!! Food was exceptional!! OMG seriously delicious! I had the mega margarita and it was great! They did not skimp!! We are certainly coming back! read more

Everything is super good and the best service I went with my friend we arrived they sat us super fast and they served us super well and above all it is the best food I have tried from some Mexican restaurants read more

La Cazuela Mexican Grill - THE BEST MOLECAJETE - Mexican Near Me - Jackson, Mississippi

Even with the addition of pico de gallo and the red pepper shaker flavoring, it was all very tasteless. The daiquiri was returned to the bar, as it was sour. Notice how much is left on the plates. We have been finished and paid up for 15 minutes andt hese plates are still sitting in front of us, that indicates poor table service. Again, I will not return... try Cazadore's in Ridgeland on Hwy 51! read more

La Cazuela Mexican Grill - Lunch #1, chili Reno, taco, guacamole, salad, & refried beans. Only the price was appetizing. - Mexican Near Me - Jackson, Mississippi

Good food. Good service. Our group had the steak chimichanga and taco salad. All were delicious

We are out of towners, traveling through Jackson and almost didn't stop here because of the poor ratings. Boy are we glad we did and I don't know where the bad ratings are coming from. We were seated immediately, drinks came, and they were good and nice pours, The cheese dip with hamburger and pico was very good and very large. Our dinner was shrimp and chicken plate that was so large we had to share. Would come again! read more

This is a reminder to NOT eat here!!! I ordered out from a LONG WEEK OF TEACHING. I decided to not cook, but I should have. Why does my food have to look like this? Why don't I matter as a customer? But I will NEVER return. One time too many. It's not even fully cooked!!!! UPDATE: I took the food back and asked NICELY for a refund. The lady got an attitude with me!! Such unprofessionalism!!!!! I'LL NEVER RETURN!! read more

La Cazuela Mexican Grill - Mexican Near Me - Jackson, Mississippi

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I went here for lunch and had the chicken taco salad. Chips came out fresh and hot with a tasty salsa. Salad also came out rather quickly and was excellent. I do recommend for a fast good tasting lunch. read more

Went here for lunch and it was pretty good. Ordered chorizo queso, chimichanga and a margarita. The queso was a bit greasy but the customer service made up for what the queso lacked. Sat at the bar and it was pretty chill. Food came out quick. I would come back. read more

La Cazuela Mexican Grill - Chorizo Queso - Mexican Near Me - Jackson, Mississippi

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Great service and the food was good. The margaritas were great. Was in town for college baseball and ran across this place down town Jackson. It was a great find. read more

La Cazuela Mexican Grill - Mexican Near Me - Jackson, Mississippi

Absolutely great tasting food, big portions, friendly and attentive staff and good prices.

Great food & service! Very friendly staff with TV's for watching sports. Totally recommend!

Please do not go bring any females here! My friend went here with a group of her friends and was drugged. While that in itself is bad, within a couple weeks I have heard about this happening to two other young ladies. Three women getting drugged at the same restaurant is extremely suspicious. We use to go here as a group to relax after work, but we will never return here again. This place is literally a danger to your life. If you love the women in your life, you will not take them here. read more

Came for lunch and ordered fajitas. Service was slow and fajitas were dripping in grease. Wasn't impressed at all and I'm usually a pretty optimistic guy. read more

La Cazuela Mexican Grill - Mexican Near Me - Jackson, Mississippi

There 2.0-2.5 rating it currently has is "best" befitting. I arrived at 4pm (the start of happy hour). I stood at the door waiting for 5 mins to be seated as the sign said "Please wait to be seated". Manager came out and directed one of several employees who were sitting ignoring the door (on their phones) to seat our party. They sat us at a dirty table. We received NO chips/salsa. Drink were decent. Food was "meh" with undercooked onions for the fajitas. Of all the staff, only a few were running around covering all the tables (crazy). The rest were standing around yappin'. After we finished, we sat for 30 mins waiting for tickets and to have our cards swiped. Poor experience. Still left tip but was significantly lower as the service was "piss poor". read more

I was hesitant to dine here because of the reviews but we decided to give it a try anyway. First, the food and service was actually pretty good. We ordered the combination chicken, steak and shrimp fajitas which came out on a sizzling platter and included all the typical fixings. We ordered the double and I gotta say...wow. There was enough to feed four adults with still some to take home. My wife and I couldn't even put a dent in this plate! Service was friendly and prompt. So here's the deal; they'd get four stars if the place was cleaner. The dinning area and the restrooms were pretty disgusting. The men's room didn't even have paper towels. This tells me the cooks aren't cleaning their hands after using the "facilities". Also, if the restaurant management isn't concerned with the cleanliness of the public areas of their restaurant, I can only imagine what the kitchen looks like. read more

La Cazuela Mexican Grill - This is the double...wow - Mexican Near Me - Jackson, Mississippi

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I used to live near this place and would always drive by it. Every time it was always packed. I went recently to catch up with a friend. We sat on the patio and ordered some margaritas and nachos. The nachos drinks were ok. There were many large groups around. I think it's a cool spot for large groups or a Happy Hour just to get your margarita & nachos fix lol read more

I went on Feb 9, 2023. I am not trying to be funny or rude but all servers are Hispanic & they have ATTITUDES! They act like they don't wanna serve you but still expect you to tip. They drinks are higher for takeout orders and THEY charge you for taking your food Togo. I asked the manager for a refund & she asked the customer to go get the paper or she can't process the refund. She then snatched the receipt out of my hand. Her & the waitress began to language switch so I couldn't understand, which is very rude!! I told her now if I jump over the counter, I'm going to be wrong. Then we started going back and forth. Then the same rude waitress got into with me. Honestly, the food is not even that good fr. I would never eat there again. Y'all can keep giving them folks y'all money when they don't like "our kind" no ways but not me! read more

Best street taco and fajitas in the city portions are good for the price. The service is always great and the atmosphere is is a party vibe if you want it. read more

Wow this is the worst Mexican Grill (yes! Coming from a girl who was raised in a Hispanic household and originated from TEXAS). They are cold hearted and they do not have any good food. Let me say, it was one evening me, my sister, and mum decided to check this place out and we were highly disappointed. We almost walked out without eating, but my mum said it would be disrespectful to do that. I know, racism is a huge issue in Mississippi so I wasn't too shocked about that but when it came with the whole staff turning against us dining that was a little surprising (because we are paying customers). We had a waitress that only came to bring us our refreshments after that she was gone (disappeared). She didn't even bring us our food, a waiter from the back did. (VERY RUDE!!) Don't order dessert, we made the mistake to order dessert and it came out STALE. This place needs to closed down seriously. Go to Byram and eat at Jarros (good food) read more

White queso makes me very happy. Food tastes authentic. Chips don't have alot of flavor. Salsa mild. Decor is cute. Customers vary from army, to business professionals, to construction workers, to families. I like the outdoor patio alot. I've been here at night and it starts getting a little sketchy. One time I saw an entire family just walk up and leave without paying though they had eaten. Sadness for the waitress. I enjoy going for lunch or early evening. read more

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Cold Service and Cold Food. Now that I am writing and reading other reviews, I should have stayed away. It's not too late for you! I saw my waitress three times in an hour: 1) to take my order; 2) to bring me a drink refill I had to ask the manager for; 3) to bring me my bill. Service: Bad. Non existent almost. Maybe because it's Halloween and my waitress made like a ghost and disappeared? When I did receive my food about 25 min after I ordered (and it wasn't busy) it wasn't hot. I was asked if I needed anything, and I said Hot Sauce. I never saw that guy again, and never got my hot sauce. Enchilada sauce is out of a can, my guess is Old El Paso. The salsa, by name only, as mentioned before, is chopped up tomatoes. No cilantro, no peppers, no onions - just bleh. After my drink ran out I asked the manager lady for a refill, since my waitress was MIA. The manager lady came out a couple times more, but didn't bring me the drink or tell me it was coming, she just ignored me. Apparently told my waitress it came eventually.. No one every apologized for anything the whole meal. I did notice the waitress at the next table who I saw several times, had wrong and delayed orders, but at least she was trying. Apparently this place has problems on several levels. It's a good candidate for Restaurant Stakeout, and you wouldn't even need the hidden cameras, you can just sit back and watch most of the workers not care about the food or service. read more

La Cazuela Mexican Grill - Salsa in name only: No onions, no peppers, no cilantro, no garlic.....no taste. - Mexican Near Me - Jackson, Mississippi

My husband and I evacuated from New Orleans due to Hurricane Ida. It was our last day here in Jackson, MS and decided to eat at a Mexican restaurant (which we love). I had searched for Mexican restaurants at the beginning of the week and noticed this place was close to our hotel! My husband and I didn't go there originally due to the mix reviews. Well tonight we decided to give this place a try and I was not impressed! I'm not sure if our waitress was having a bad day but not once did she smile or tell us her name. (I'm all about customer service!!!) Overall, this place did not seem welcoming nor organized! read more

Waiter was so rude. Her name was Andrea. When we were ordering she was rolling her eyes and being impatient. A friend of mines asked for no beans with her Spanish rice and taco she got annoyed and snatched her plate and slammed her plate back on the table. Also, the beef was disgusting and old, the lettuce was brown and looked old also. Do not go here definitely do not recommend. read more

This place used to be pretty good so since we were staying overnight in the area we decided to stop in. We planned to order drinks and maybe dinner but we hadn't decided if we'd stay here or get dinner elsewhere. Luckily our experience with the drinks and appetizers made it pretty clear we shouldn't have dinner here. I ordered a swirl margarita (it sounded fun!) and my partner ordered a modelo. We also ordered a tortilla soup. The tortilla soup was decent, pretty good even but the swirl margarita was AWFUL. I kept trying to drink it but I just couldn't. I'm not usually the person to send something back but I really couldn't drink it. When I told the bartender (or the woman behind the bar anyway) she said she wouldn't take it back. I said okay well I don't want it, she said no refunds no new drink. Okay, I say, I just don't want it so just throw it away I guess. We left and definitely won't ever come back. Worst customer service ever. read more

La Cazuela Mexican Grill - Mexican Near Me - Jackson, Mississippi

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I came here for dinner as I saw they had outside seating with music. The music was karaoke tonight. The place looks busy as the parking lot is usually full. After the other businesses around it close (medical facility), some people park there. Food wise...I had the Mexican Steak (TBone with vegetables) with rice, refried beans and tortillas. The price was good....$12-$13 for the entire thing. The taste did not knock me off my seat but it was a meal. Good place to have a meal if you're hungry and 1 of the closer restaurants if you are staying at the Marriott Residence Inn Jackson off Fortification. I did not have a drink however I know they do have a full bar. read more

La Cazuela Mexican Grill - Street View of Restaurant - Mexican Near Me - Jackson, Mississippi

I must give this spot 3-Stars based on my recent experience that bordered comical. A few years ago, I remember this was on my top 5 places to visit for great Mexican food. But, as years passed several new places became more of a focus and unfortunately, I have not been in recent years. That changed a few days ago when a group of us went to visit. We were seated quickly by a pleasant greeter and menus were distributed. I was a bit impressed by the menu. Though there was a lot to choose from- I did notice that the layout seemed new (to me). The breakdown was mainly our waiter. The place was not extremely busy and the waiter was not overtly unpleasant but he was defiantly not fully engaged. I was hesitant to stay I believe the energy from your waiter can set a tone for your entire experience. From this point on I will blame that darn Chip! The tortillas chips were brought out and they did not seem fresh. We were not too pressed and just dismissed the basket. My friend decided order queso dip and requested warm fresh chips to enjoy. The waiter proceeded to state that the chips on the table were in fact warm (the first batch we ordered) and deemed it necessary to reach over the table and grab a chip I'm guessing to the 'test' the temp? If it was on television I think I would have laughed. He shrugged and stated he would bring a new batch and pulled the touched chip out the basket, placed it on the table and continued to write our drink orders. Once completed he left, sans chip. The chip remained on the table... Yep... I think he forgot about it... I also think I stared at it for a full 30 secs thinking surely he was coming back to retrieve the chip and the 'tested' basket. Alas, this did not occur. Really, my friends had an appointment and did not want to leave to go to another place and I was not one to make a scene on behalf of my friends so I endured the quick evening settling on just a drink and no food. He did return with our drinks and I had to remind him of his discarded chip still laying on the edge of our table. Right in front of him. No apologies or funny comment, only a simple 'oh' and grabbed it before walking away. Still leaving the older basket of stale chips. Another friend had to remind him of the fresh requested batch and he finally brought it out with the other's dinner and the queso dip that was supposed to be an appetizer for them. On a lighter note, my friends seemed to enjoy the food despite not being thrilled with the service. The portions seemed fitting and the plates looked appealing. If memory recalls the food was pretty tasty in the past so I am sure it was still pretty decent. I can only commit on this semi-comical experience. I do believe people have 'on' days and 'off' days. With that being said I do not think our experience is a good reflection on a decent spot in the city that has been around for quite awhile. Maybe a bit of training and management guidance can assist. Several spots have a tendency to become extremely comfortable and relaxed and the impression on new and re-visiting customers that are not accustomed to certain behaviors do not always bode well for the potential returned clients/customers. The place was once a great hangout and the area is located right off the highway and easy to find. The prices are decent and the service... well, maybe your experience will be different than ours. read more

La Cazuela Mexican Grill - Mexican Near Me - Jackson, Mississippi

I stopped in for lunch with some people from work and the place was packed! The parking lot was overflowing and almost every table was filled up. I thought we had found a great Mexican food spot for lunches, but was not overly impressed. The service was very good, however, the food was just ok (very average). The food was not overly tasty, and pretty much bland. I thought it was just me, but the others in my party of four, when I asked how lunch was, said "just ok, very average". Prices are good and the service was prompt, however even the chips and salsa were bland. Also, our silverware was dirty...not great. I could not understand why the place was packed, so maybe our table ordered some of the worst dishes on the menu? Very confusing. Maybe we stopped in on a bad day..and we will probably try them again just to see. Great service, nice location, but the food was very average. read more

La Cazuela Mexican Grill - Mexican Near Me - Jackson, Mississippi

My head hurts from the people who have given this place a decent review. This place is absolutely awful. Taco Bell probably would have been a better choice. I'd read bad reviews and avoided coming here but finally broke down and thought maybe it couldn't be that bad. Boy was I wrong. Walked in with no one to greet or anything. Sat at a dirty bar and waited for someone to clean it off and even say anything. Finally got a Margarita when I had to ASK for a menu. They brought out chips and salsa, which were really below mediocre. I could have gone to Krogers for better salsa. They finally bring Fajitas, which were greasy and bland. I had to constantly ask for things. There was soccer on so of course the staff couldn't have cared less about giving service. I finally broke when I ordered Sopapillas and they brought me some deep fried flour tortilla, which fyi, IS NOT A SOPAPILLA. On top of all this awfulness, they bring you pre-packed PLASTIC silverware. They can't even have real forks and knives??? I will never go back here. I will never recommend this place. If someone tells me they like it, I'll know they have no taste. If I could give it 0 stars I would read more

You know those places you're dying to love and can't? If you love those places, have I got a Mexican restaurant for you. Sat at the bar waiting for service for ten minutes. SEVERAL uniformed servers were hanging around chattering in Spanish and texting or facebooking. Finally caught the eye of a server who took my order without writing it down and then got it wrong. She then sat at a booth and texted. Fuck all texting servers. I would have complained but nobody got close enough to hear me say "Excuse me." The food isn't bad. I like the atmosphere. But I'm not coming back. read more

Fabulous food in a one of a kind atmosphere...a date night must! Great place for lunch read more

La Cazuela Mexican Grill - Fabulous food in a one of a kind atmosphere...a date night must! Great place for lunch also with a great atmosphere - Mexican Near Me - Jackson, Mississippi

I love coming here to get Fajitas they are the best in the Area, and the Mexican Guacamole is so good and fresh!!The staff is friendly!

My scale rating 1-10 1 being horrible 10 being very good. Service gets a (7) Food gets a (3) bland taste pork was dry Cleanliness (2) a dirty kitchen pan next to our table Price (4) too high for the quality read more

I can count on on hand the number of restaurants for which I've walked out without eating. This is one of them. Five of us were starving after a day of jet skiing on the reservoir. All five of us love Mexican food. In fact, if I believed in reincarnation, I'd swear I was Mexican in a previous life. Chips: Lowest quality corn/tortilla chip I've ever tasted. Salsa: I guess the tomato juice in the jar is supposed to be salsa. No onion, no cilantro, no jalapeno, no garlic. Ick. Salad dressing: All I wanted to know was whether it was home made or came in a packet. What is it with Mexican restaurants in the South serving salad dressing packets with a salad? I had too ask literally four people -- all the way to the manager before anybody understood English enough for me to finally just ask for a side to taste. And, I'm all for Mexican people working in Mexican restaurants -- that totally works for me, but really, I think at least one person on staff should be able to translate basic restaurant language for the others. They brought me a packet. Okay, so I won't be getting salad. "Queso": Are you kidding me??? I kid you not, it was like salty thick milk. There was nothing about it that tasted like or had the texture of cheese. It took all my couth to swallow what I put into my mouth. Water: Are water filters really so damned expensive????? It was classic Mississippi water that tastes like mud. One sip and that was it. And, this disgusting taste is not masked by tea, or any kind of carbonated beverage -- it takes over the drink. At this point I was disgusted and afraid to try ANYTHING off the menu. If they cannot get the BASICS right, there was no telling how the food would turn out. We all agreed it was time to go. The ONLY positive to the whole experience was that the manager simply asked why and when we told him, he said "Okay, no problem." I will never be back, but I hope for their sake that they make some changes so they can keep customers. read more

The food is as good as the place looks. Not good. The service was even worse. They give you chips and salsa and nothing to drink. Then an hour later they want you order before you get anything to drink. The bus boy was better than the server and the owner was rude and very disrespectful. Did not have any reason for or complaints other than to say sorry. WILL NOT GO BACK. If I'm going to spend $84 for myself and wife and son (9 year old) then you should at least be able to get good food with good service. Not attitude and disrespect. I'll take my business elsewhere. There are plenty of options for Mexican food in the area. El Charro is a very good one and only minutes away. Very disappointed in this restaurant. read more