Hate to write this review but I had the worst experience at this bike shop. Which absolutely sucks…read morebecause I have been to their other location in doral, multiple times, where the customer service is great, everyone's friendly but at this gables location? They all, including the bike mechanic, need some training. I brought my bike in last week because it had a flat. First they said the service for both wheels & 2 tubes wouldn't be more than $120 - the service ended up being $200. The price is fine but why say $120 and then charge $200? I haven't had my bike for more than 2 years, I've never fallen on my bike, I take care of it like it's my child & on top of that, I barely ride it - when I picked up my bike the mechanic said "did you ever notice this dent on the rim?" No, I never noticed it because it wasn't there. THEY dented my rim - probably in the process of removing my tire. Now that's something else I need to fix. 2 days after picking up my bike - it's flat again (didn't even ride it btw). These people didn't properly put the tube. I called them to let them know that I'll be passing by so they can fix it - whoever answered the phone was extremely rude with an attitude. I ended up going to the doral location and it was fixed within 5 mins. But because of the horrible customer service from their gables location, I'll just be taking my bike elsewhere. Too many bike shops in Miami to be dealing with an incompetent one.

Rented a really nice bike for a few days for a fair price. It was awesome. Staff was super friendly…read moreand knowledgeable. Would def return for any biking needs and recommend to a friend.

Brought two bikes in for full tune up. They came back like new. Price was good . I was wondering…read moreabout Christmas back load. Management more than made up for miscommunication by staff by going the extra mile .

Had a really solid experience here--definitely one of those bike shops you can rely on. The staff…read moreare super knowledgeable and take the time to explain what's going on with your bike without making it confusing or overwhelming. They handled my repair quickly and with great attention to detail, and you can tell they actually care about doing things right. The shop offers everything from repairs to parts and accessories, so it's a great one-stop spot for cyclists. What stood out most was the honest, friendly service--no pressure, just helpful advice and quality work. Overall, a great local shop whether you need a quick fix or more serious work--would definitely come back.

Amazing experience from start to finish. The team went above and beyond by rushing a repair on a…read moreSaturday afternoon shortly before closing so my son could participate in his race the next day. Extremely grateful. Such a kind and professional team!

**Be careful buying from Mack Cycle (South Miami location)!…read moreI recently bought a Cannondale CX 2, and found out after taking delivery that the bike does *not* include a kickstand-- something that's never mentioned at purchase or in the website. When I picked up the bike, the assembler offered the kickstand for **$15**, but since I already had several at home, I declined at the time. Later, none of mine fit the CX 2, so I went back to the store on Sunset Boulevard to buy one -- only to be told it now costs 25. When I politely explained that the person who assembled my bike had offered it for $15, the cashier flatly dismissed it, saying that price was "impossible" because "Specialized's is $15." That didn't make sense -- how would a mechanic who handled my bike know or quote the wrong price unless that's what the store policy had been at the time? To make matters worse, the cashier's attitude was curt and dismissive, showing zero customer service. For a store representing major brands like Cannondale, it's shocking to see such a lack of professionalism. Bottom line: Ask very clearly what is and isn't included when you buy your bike here, and be prepared for inconsistent information and poor service. Transparency and respect for customers should be basic -- but unfortunately, I didn't find either at Mack Cycle.

Such amazing service over the years. Excellent location and very cute shop dog. Their workshop is…read moreimpressive!

This is a cute little shop that I recommend 100%. It is packed w/ all types of bikes & merch to…read moresuit your needs. I can tell Willy is a genuinely nice & helpful person by nature who has a true passion for this stuff. He helped me one day that I was pretty much stranded w/ a damaged pedal on my way home & fixed it for me w/ no problem whatsoever. He also gave me advice on what I needed to do next & even followed up w/ me the next day to see how my bike had been holding up. The owner & the other bike mechanic also seem like very nice people; overall, very down to earth, respectful, & professional. Good prices & efficient too! Can't beat that! I can honestly say that whenever I'm in the Brickell area & need anything for my bike, this will be my go-to shop & so should you. Great Customer Service these days is becoming less & less common but I can tell it is not the case here. You should check them out & see for yourself. Two thumbs up!

Great service! Thanks Tom for quickly taking care of our…read morebike for an upcoming ride. I highly recommend Elite Cycling Bike Shop.

Love Elite cycling!!! Just bought our first road bike here and everyone was super knowledgeable and…read morekind, taking measurements and finding the correct bike size hassle-free. They even helped us install our new car bike rack which we had recently purchased and they were super nice about it. Sometimes the cycling community gets a bad rep, but these guys were all incredibly kind and helpful and didn't make us feel like outsiders despite being beginner level in road biking territory. Can't wait to come back in the future. Great selection of gels and such, too!

Excellent service! Knowledgeable staff. Friendly atmosphere. Convenient location. Highly…read morerecommended.

We were staying in Coconut Grove on the bay and wanted to rent bikes to ride to Key Biscayne. We…read morediscovered Suncycling was less than a mile from our accommodations and had ebikes available to rent. We got in communication through email with Alfredo who answered all our questions and we arranged to rent two ebikes. We drove to the store, got all our gear organized, then parked at our hotel and returned with the 15 minute walk to the shop to get the bikes (the store only provides 30 minute parking). The ebikes were ready to ride and well tuned. We were able to ride to Crandon Park along the great trail on the Rickenbacker Causeway. Left at 12 and back by 4:30. Excellent job Suncycling.

Whether you're looking to rent a bike to explore the twenty plus miles of boardwalk or to join a…read moretour, Bike and Roll is your place! Great bikes with locks, customer service is excellent and Adam is very helpful. He knows all the hotspots to visit, great restaurant recommendations and has a great personality. We will continue to rent our bikes here and enjoy the beautiful scenery of South Beach. Enjoy!

Such a great experience -- especially thanks to Adam!…read more We did the Segway tour with Bike & Roll Miami, and our guide Adam was truly wonderful. My mom is 70 and had never been on a Segway, and while she never quite got fully comfortable, Adam was endlessly patient, calm, and reassuring the entire time. He never rushed her, never made her feel embarrassed, and genuinely helped her enjoy the experience at her own pace. He checked in constantly, gave clear guidance, and made the whole tour feel safe and fun. It ended up being one of our favorite things we did in Miami simply because of how well he took care of us. If you book a tour, definitely ask for Adam -- he made all the difference.

A place with rude and careless staff. Horrible…read more No ramps to make it easier to get in the bike or scooter. Overpriced for simple shit. Yet, they are also unable to determine what are the defects or the things that need to be fixed, and ask you to buy more pieces than required. Garbage. Garbage. Garbage.

Just moved to Miami and was really itching to get back on a bike and Gustavo made that happen. I…read moreliterally just got back from a ride, and the bike and accessories he put together for me couldn't have been more perfect. I've worked in luxury hospitality for almost 16 years, and Gustavo gets it. Exceptional service, great attention to detail, and an overall top-tier experience. Great team at City Bikes thank you. You bet your ass like the Terminator... I'll be back... Obrigado Gustavo!!!

Make an appointment They're very busy!…read moreExcellent service Reasonable prices My bike shop for repairs

I used to always take my bike to a small shop that unfortunately closed. The owner of that shop…read morerecommended Ishmael at Coral Way Bike Shop when I needed a new wheel after 2 of my rear spokes on my ancient bike broke. The breaks had also been giving me issues. Ishmael's team took care of both issues quickly and my bike rides so nicely now! I thought the pricing was very fair. Because of the good service I received I recommended this shop to my mom who also had a great experience here recently when she was having issues with her gears and a few other minor issues. This is not really a hold-your-hand kind of shop, so if that's what you're looking for, perhaps go elsewhere. However, I got great service for a reasonable cost, and for that, I'll certainly be back.

This family owned business treats you like family and provides the best service. They have a wide…read morerange of bikes and accessories as well as services to fit the needs from the casual renter or bike enthusiasts to triathlon athlete. I highly recommend this business.

Always great and thorough service. Knowledgeable team and…read moreprompt service The best in Miami Beach