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La Botanica

5.0 (1 review)
Closed Closed

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13 years ago

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Plant Party - Send Something Fun to Someone in Austin

Plant Party

(58 reviews)

$$

East Austin

Loved the plants my fiancée and I got from here before. We shopped here in 2024 but our original…read moreplants died because of home flooding. My fiancée was excited to treat me to some replacement plants from the store that stated it all and got me a gift card. We drove up to Plant Party last weekend and were shocked to find out that the brick and mortar store that used to be there is completely empty. This was pretty confusing to us because the website said absolutely nothing about this status of the store changing. Neither do any of their social media platforms. We drove home disappointed and my fiancée reached out to the store owner to ask about how we could get our plants because my store gift card was for the in-person store. We were informed that we could either get a refund or use the credit on the gift card towards the online store. Unfortunately, the options on the site were pretty limited and the store online has a 75 dollars order limit, which was more than we were intending to spend (hence the 50 dollar gift card). As such, my partner decided to reach out again to try and get her refund. It has been several days and several attempts of contacts later and we have heard nothing. So my partner has filed a claim with her credit card company. To say we are extremely disappointed with the service is an understatement. We really had such fond memories of Plant Party prior to this, but this entire situation has definitely soured our opinion. Update: We have still not received our refund, and we were never communicated with that the refund would be going through until I posted this review. I feel like there is a general struggle with communication. I understand that business close and go, but based off of their social media and the website, one would not think that the store was closed and that led to multiple issues on our end. We drove all the way to Austin to try and support a business we both enjoyed just to find an empty store. Clarity would have been greatly appreciated.

Extremely knowledgeable staff, unique varieties, very great ambiance, my favorite indoor plant…read morestore in Austin.

La Botanica - gardening - Updated May 2026

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