Could not be happier - saw Jules today for my first visit. She was incredibly helpful in guiding me…read moreto a good style and treatments for my hair. This salon is pleasant, clean, has a relaxing vibe. I left feeling confident and am truly looking forward to coming again.

I went to their salon in Brandon for my first appointment. My next two appointments were in…read moreRiverview. I had Katie Jean for my stylist at both locations. I showed up on time, told her what I needed, made some small talk did not mention politics. Paid what I was charged tipped well and told her that I would be back every three months because I needed a new regular salon. I was back to the Riverview salon twice and for my fourth appointment, which would've been at the Riverview salon. It was canceled two days before. This was for a cut and a collar and a style the whole shebang. No reason given no message I got this on a text. I never did bother to find out why they did that because if they're just gonna do that, that's not someone I wanna do business with. Her styling and cutting at all I have no problem with it was very good but this way to treat a new customer forget it.

Although Laura cuts great hair, she doesn't ever honor appointment times so I will no longer be…read moregoing to her anymore. Sad to say because she was great but I can't grasp the disregard for clients and their time anymore.

Richard has lost his mojo (or he doesn't give a crap anymore) he's cut my curly for over 10 years…read morebut the last cut where I asked for a head full of curls...THIS is what I got. Here's the cut from a couple of years ago and I still haven't been able to get it even; but I figured everybody can have a bad day so I gave him a second chance and this is what I got. My bad.

Penny is absolutely amazing!! Hands down, I'll be back again and again. I've already been telling…read moremy female coworkers to go see the awesome people at this amazing salon!!! She saved me and made my hair look fabulous

Terrific personal service! Penny Meeks, owner/stylist rescued my post covid damaged hair into a…read moregreat look. Her years of experience and direct advice have really paid off for me. Highly recommended! Barbara A

I am so grateful for my stylist, Tara. She does a great job with my cut and color. I love my time…read moreat the salon.

The best of the best right here!! I've been going to Kayleigh for many years! She is amazing with…read morecolor!! Meg is amazing too! You seriously can't go wrong with any of the ladies here!

Tony is the best! I have been going to him for three years and there is no longer any stress the…read moreweek prior to my appt of me deciding what I want to do to my hair. He is such a knowledgable stylist, knows my general likes, and what will look good on me that I don't have to worry about it. When I gave him creative control of my hair, the compliments I receive from others skyrocketed. He always tells me his ideas to get my approval and they always turn out great! Everybody who works in the salon is so friendly and helpful. It's a beautiful and clean place that I am always happy to be. As I watch the other clients and stylist while I'm there, I can attest that those stylist are quite talented as well. Beautiful hair walks out of this salon.

WORST Salon Experience -- Mismanagement, Damaged Scalp & Hair, and Disrespect from the Owner Down…read more It takes a lot for me to write a negative review, but what I experienced at this salon, especially under Bree's ownership, is unacceptable, and I feel responsible for warning others. Toxic Culture and Poor Management Several stylists have complained about Bree, the owner--citing manipulative behavior, pay stagnation, and lack of support. Prices keep rising, yet stylists are underpaid & undertrained. You're paying NYC rates for small-town talent. Their most senior stylist recently left, and several more are planning to. That kind of turnover is a red flag and always points to toxic leadership. They advertise themselves as an Aveda concept salon--but it's a disservice to the Aveda name. There's no real training or quality control. Bad Cut & Color I started at this salon w/ color appts. This year, I added a cut. I asked for layers--the stylist said they were there--but my hair always looked blunt & shapeless. Between the color and cut being off, i decided to try a new stylist. Months later, a new stylist said (unprompted) that my hair had no layers--just two uneven chunks w/ a 2.5-inch drop. Final Straw - Burned Scalp, Red Hair & No Accountability I booked a last-min appt and met with a 3rd stylist (the first one quit, the 2nd one was on vacation). I asked for chocolate brown. The stylist bleached my hair, dyed it, but I ended up w/ light brown, so she shampooed and added more color. Then suddenly--I had red hair. She said brown has "red undertones." I pushed back. She said she'd add toner. Instead, she brought out powder, poured it over my hair, and scrubbed so hard I could hear my hair snapping and feel my scalp burning. Afterward she said it was a color stripper. At that point, we were 3-4 shampoos in. She reapplied toner, it turned even redder. I had now been at the tub for 3 hrs for a gloss/color. She was adamant it was brown. She had agreed at the start to blow dry my hair (I didn't know it had to be booked separately), but after messing up my color, she said she "didn't have time" and blamed me for not requesting it. I asked to dry just some of it to confirm if it looked red or brown. She agreed to dry the front. She roughly combed through my curly, fine hair--despite me saying my scalp was raw. She blow-dried the front (only the front)--and it was clearly RED. Not red undertones. MY SCALP IS BURNING. I have visible open patches on my scalp that I've never had before. My scalp feels like there's carpet burn 4 hrs later!! Owner's Pathetic Response I was clearly upset when I left. The stylist knew. The front desk knew. The stylist even offered to stay late to fix it. Tension was obvious. Bree, the owner, was at the front but didn't introduce herself. She asked, "Everything okay?" I said, "No, I'm not," and left w/ tears in my eyes. In my car, I saw how red and PATCHY the "highlights" looked in the sunlight. I collected myself & called within 5 mins to speak to Bree. The receptionist said she "left." Then said she was "in an interview." I asked which was true--she got defensive. I asked for Bree's number--was told she'd call me. She never did. Instead, I got a generic text: "Hi Priti--My manager emailed you. I'm so sorry, let me know what I can do." I checked--NO EMAIL. That kind of avoidance explains why her team speaks about her the way they do. AVOID AT ALL COSTS This salon is mismanaged, unprofessional, and not what it advertises. Stylists are undertrained. My hair is damaged. My scalp is burned. The owner won't take accountability. I HAVEN'T GOT A REFUND. If you think this is just one angry review -- ask why 4-6 stylists have left or plan to. Check how much prices are increasing and see if you receive notification about it. This kind of turnover isn't random. If you value your hair, money, or health--go somewhere else. The reason she doesn't care is bc the stylists are leaving. She can then say on these review that there are new stylists...ITS YOU BREE! You're the problem.

Horrible place! It's impossible to make an appointment!…read moreThey don't honor their appointments made on line or on the phone. Very messy place and workers Don't go there

Ashley was AMAZING!!! She met my request perfectly!! Always scary you put your hair in the hands…read moreof someone new. She did NOT disappoint.

Nicole is amazing! she is also all about the health of your hair! she does my daughter's hair…read moreextensions and my hair topper because i am fine on the top of my head. Book with her, you will not regret it.

Sydney provided a flawless experience. washed, cut, and styled my hair perfectly. She was so…read moreattentive and tidy, she "ate and left no crumbs," meaning she was meticulous and left everything spotless. A true professional who combines skill with impeccable care.

I have been a loyal client of the Texture room for 4 years, coming every 2 months for the last 2…read moreyears. My stylist was Chelsea. Apparently she left the salon between my last visit and this one. I took a half a day off of work, drove the 30+ minutes to the salon, only to be told Chelsea's not there anymore and I no longer have an appointment. No call, text, or email (all of which they have and have used in the past) telling me my appointment was canceled. No heads up that my stylist left and asking if I wanted to switch to another one. Nothing. The receptionist was polite and let me know the manager wasn't in but she would let her know to contact me. I received a call later saying they would try to get me in with another master stylist - but then they asked what services I was getting! Chelsea is a master stylist - we talk about what we want to do, she makes it happen. I don't want or need to know the name of the services it goes under - I just want it done. I have spent thousands of dollars at this salon between my haircuts and color, my daughter's haircuts and tinsel application, and purchasing products. For them to cancel my appointment with no communication and then to apparently have no information available about my normal processes is just too much. While the stylists are lovely, the management is terrible. Find a stylist at a different Aveda salon where they value their customers.

I was getting my hair cut here for the past 7 years by Chelsea who did excellent work. They were…read moreextremely rude when I tried to make an appointment with someone else. I guess they don't want long term clients anymore. Disappointed to say the least.

I got my brows done with Izabella! She was so professional and i loved my results! I would…read moredefinitely recommend coming here and book with her!!

I've been here before and every visit has been great, but this last one deserves a review. I booked…read moreone of their spa packages and spent about five hours there, and every service was excellent. I especially want to recognize Dara, the manager. She spent 20-30 minutes on the phone with me booking my appointment and making sure the services were scheduled in exactly the order I wanted. She was patient, kind, and genuinely invested in getting it right. If a manager is willing to spend that kind of time making sure one guest has the best experience, you can be confident she'll do the same for you.

Brilliant!! I needed my hair done on short notice and I went to the yelp app and put out a request…read morefor someone to do my hair next day. Amelia (Essence of Beauty) was the 1st to respond saying that she had an opening first thing in the morning and with that I responded back and made the appointment with her. No regrets, it was like being on a private consultation with a hairstylist. Amelia listened to what I what I had to say and even looked at the picture of the hairstyle I wanted and knew immediately what needed to be done. My hair came out just as I wanted smooth and straight and lasted until I watched it again one whole week. The cut is perfect and the shape is beautiful I could not ask for a better cut. I was also able to blow dry and style my hair very easily. I would recommend Amelia to clients of any type of hair; she is well skilled and well within budget. By Diana P.

From the owner: Essence of Beauty By H20 offers hair extensions, lash…read moreextensions, and various other hair styling services.