Delbert is amazing with customer service! My hubby and I spoke to him on the phone. His knowledge,…read moreprofessionalism, and personable attitude was wonderful! It was the closing hour on a holiday weekend...and he was so kind to take his time and finish working with us. This was our first contact with First Entertainment Credit Union...our Lucky day... Delbert answered the phone! :)

Loan Sharks! Worst experience ever! Took them over 3 months to approve my loan. Had agreed to 2…read morepoints but added so many charges at the very end that increased the fee to 5 points. Customers please be aware!!!

More than excited about my new car purchase and can't wait to drive it all around the city of LA…read moreand a beautiful state of California. After dealing with several dealerships and car brokers without being able to get to a desirable price level I ended up finding Zorik and his stellar team. Believe my experience as I had a chance to compare - these guys have the best prices and deals possible. Moreover their experience is so vast they can work on different options with you and help you make the right choice that is definitely going to benefit your budget and preferences. I almost lost my hope to find the car with the features I wanted for a reasonable price. But thanks to Edward and his amazing brokerage experience I ended up even with a better option. They were also nice enough to keep my previous car at their parking lot over the weekend before I came back on Monday to turn it in to a dealership. On top of that they put their best effort and kindly attached a number plate to my front bumper using their own instruments saving me a trip to a dealership where it should have been done from the get go. I've had above and beyond amazing experience with these guys. Needless to say I'm going to recommend them to everyone I know and definitely will be back for my next purchase.

The first car I bought from this company was a Toyota Prius and that was back in 2016. Then I…read morebrought my wife there and eventually my two children. I hope that I will bring my grandchildren someday) My family bought at least 10 cars from Autolux and in all cases we were absolutely satisfied. This company definitely deserves special treatment. They are professionals. See you soon

Love the location very close to home and the service is excellent there always able to help totally…read morerecommend

Funmi is a fantastic branch manager! He helped me with a situation that wasn't even from his…read morebranch! I'm now willing to drive an extra 13 miles to be assisted properly. Communicative and does what he says.

Super convenient on the lot banking! Easy to use and great…read moreaccounts Movie workers get a good discount

Absolute WORST credit union EVER…read more As with all good tales, it started out great, of course. But, over the years, First Entertainment just keeps getting worse and worse. I'm so happy I closed my account and am no longer a member. I've been a member since the 1990's. But, today- this credit union is no longer the member-oriented, boutique banking institution that put its best-foot forward to service entertainment employees. Now, they're just another a big bank mentality financial institution that only cares about numbers, efficiency, profits etc. They honestly could care less about providing their members with good service or quality treatment. Their lack of communication and exorbitant account service fees will slowly drain away your account figures. And, they won't even notify you in any way, shape, or form. There are far better credit unions and retail banks that will actually look out for the welfare and benefits of their members with good statementing, fraud protection, and good customer service. Stay the heck away from First Entertainment if you value your hard-earned money...

I am new to premier and I am extremely happy with the customer service. They are all very helpful…read more Mariah was amazing and helped me refinance my car and was able to help me get a personal loan. I am super happy I joined this bank and would definitely recommend them!!!!

My experience with Premier was Truly impressive, Excellence level, treated with Professionalism,…read moreCourtesy, Personable and Respect Impressed by Mariah; She is Epitome of Grace & Confidence, Any Business Would benefit with Such Representation of Ideal Asset!!

Inside large spacious strip mall next to market!!!…read more Plenty of parking space. Clean secure location with super helpful speedy staff!! Highly recommended!!

4 staff working and staring at their phones instead of dealing with a line of customers at 9:30am…read moremid week.

I don't like leaving negative reviews but I've heard that leaving negative review apparently do…read moresomething idk. Luckily I only go to this location to deposit cash or checks. The one time I go, I was interested in signing up for Chase Preferred card. I was open to signing up online but I wanted to see if this location offered a sign on bonus. A fairly simple question to ask. I go to the teller to ask my question and he nicely informs me he would get a bank associate. I end up waiting 20 minutes and no one comes to help me. I go back to ask my question again, he had no answer and tried googling it. To save time, I asked for a phone number of the branch and I'm provided with the chase customer service line so I ask the next teller if he knows of the sign in deal. He also just googles it and says no. I am fully capable of using google. I was hoping for an educated answer from someone with experience support people sign up for these cards. My expectation of being supported with this question was not met and it seemed no one cared. Of course I can google it and I did but I wanted to ask if the branch had a special promo but I did not receive a confident or educated answer. But thanks google for helping us out. On the other hand I understand I didn't have an appointment but no one was in the bank and it was a simple yes or no question that they could've answered. Moral of the story, is the customer service here is not up to par and before writing this, I seen other negative reviews unfortunately which validated my poor experience.

I want to extend my sincere thanks to Rebecca for her exceptional assistance in resolving my issue…read more While another representative was quick to dismiss me and insisted I would have to wait for seven days, Rebecca stepped in and took care of the situation promptly. And told me she would call me tomorrow, and by then it probably should clear tonight. If not she would follow up and call Wells Fargo bank herself which I thought was extremely kind and professional. Her professionalism, empathy, and willingness to help truly stood out, and I'm grateful for her efforts. Chase is fortunate to have someone like Rebecca on their team, and I hope her excellent service does not go unnoticed. Thank you, Rebecca, for turning a frustrating experience into a positive one!

Awful experience…read more The big goofy manager is really laughable. I feel bad for anyone who has to work under this guy. Everything he touches he complicates. Just a programmed tool. Been going to this branch for 10 years. Never had a problem until ichabod crane stepped up as a teller to "help" me. 10 years of the same procedure. I deposit than transfer.... Never had an issue. He made this sooo excruciating and time consuming and miserable. Complete different protocol than I've been doing for 10 years. He blamed the staff for not being properly trained yet he's their manager... isn't that his job? He also stated that he doesn't use a pen.. like it was beneath him to write down an account number that i have already written down and handed him. Maybe he was afraid to touch cash?? Maybe he shouldn't be working at a bank I will never go there again as long as he's the manager

As a private Chase client, I've been working with for a while with a high limit credit card, always…read morepaid on time, credit score 780. No issues at all ever with any banks. Decided to open a business checking account and work with Chase. Also opened an Ink credit card. At one day they closed my all credit cards without notice. Asked my dedicated banker, manager other stuff, calling them... nobody told me the reason. I said, wait a sec. if You have any doubts You can reach your client and clarify. Moreover, not an alert on their system. That's the way how they treat their vip or private clients. No reason, no explanation, just we don't have access to the info or a reason why it happened. They told me You could reapply to a new credit card))) They left me speechless. Go ahead and google it, "Chase closing credit cards" . You will see a lot of interesting stories.

Outstanding service! Yohan was professional, patient, and made the entire process smooth and…read morestress-free. Highly recommend! Working with Yohan was an amazing experience! He was professional, patient, and incredibly helpful throughout the entire process. He took the time to explain everything clearly and made sure I felt comfortable every step of the way. Thanks to his dedication and support, everything went smoothly and stress-free. I truly appreciate his honesty and great communication. I highly recommend Yohan to anyone looking for a trustworthy and knowledgeable broker. Thank you for all your help!

SMG Auto Brokers were the best. No more wondering if you got the best deal. No more sitting in the…read moreshowroom for the "manager". The car was delivered to me. All very easy and dignified. Yohan was absolutely patient with the changing preferences. 10/10.