Great customer service the staff actually helped me right away, were super nice, and didn't make me…read morefeel like I was bothering them just by existing. Huge upgrade from Marshall's, where apparently standing near cologne is enough to get treated like a criminal. Also, those Gatorade energy gummies are no joke. I ate them thinking I'd get a little boost, and instead I felt like I could run a marathon and throw up at the same time. Had me tweaking in aisle 4, but in a respectful way. Overall, awesome staff, great store, and a much better experience than getting pre-arrested at Marshall's.

overall stock is kinda lacking imo. staff are nice and helpful. ambiance isn't anything crazy…read more wouldn't rly recommend unless for specifics

Dave's just the best!! Most knowledgeable surf shop around! And the best selection on the east…read morecoast.

We showed up at the meeting location for a surf lesson on time and there was no one here. We had…read moregone to the shop before heading to the meeting site and checked in and the woman said you're all checked in and apparently never alerted anyone that they were checked in. After I called the surf shop to advise them that there was no instructor at the meeting location, I was told who we were supposed to have as an instructor apparently "had a mixup in his schedule" is what the young lady said when calling. This isn't the first time this has happened. When we did this last year same situation of a schedule mixup. The young gentleman at the shop where you pick up your wetsuits are very pleasant and helpful. I was later called by one of the managers to let me know that they were refunding for the full cost of the lesson and that we would still get our lesson. They said they were refunding to apologize for the inconvenience of waiting over 30 minutes past our lesson time for an instructor to arrive.

Moved here from California! Was worried there'd not be much surfing in the New England area. Came…read moreto Rye and was delightfully surprised! Felt right at home and the staff was so nice and kind! Board Swap weekends are the smartest thing I have ever heard of! Can't wait to come up and sell two of my boards and buy a new long board from these guys! Definitely come here!

Appreciated that the staff was wearing masks and gloves, however this might be the saddest açaí…read morebowl I have ever seen. There is barely 1/2 inch of açaí as you can see from the photo when using the spoon for reference. The açaí itself was very subpar and tasted like it was a blend of other fruit juices, certainly not pure açaí.

Brad and his crew at the Greenland Golf & Ski location are absolutely incredible. Every time I have…read moregone for a fitting, question or purchase they have made the process incredibly easy and welcoming. I won't go anywhere else for my golfing needs. I know I share that feeling with many of my friends who have had and continue to have the same experience. Don't factor the reviews that are coming up on 10 years old into your equation. Shop with these guys.

I live in MA but drive to Greenland where I have been fitted for and purchased golf clubs , and…read morehave bought skis for my entire family, cross-country and downhill over the past 7-8 years. I am always pleased by the level of service and knowledge of the staff. Bruce in particulR really knows his stuff. So surprised by the negative reviews because I recommend this store to all my friends.

My family has been purchasing bikes from Gus' for the past 10 years. Till now, service has been…read moregreat. So I was disappointed when my wife told me about her experience with Jeff at the shop today. Stopped by the shop for a tire repair and stood at the counter waiting her turn for Jeff to help. When another customer then entered the store, Jeff ignored my wife and proceeded to help the gentleman. It wasn't until Jeff had finished with the gentleman that he asked my wife what she needed. Not sure there is much room for a misunderstanding here. The way my wife was treated was rude and disrespectful. Please do better, Jeff.

Great friendly service, communication is great; I recommend them to everyone but they DO get busy…read moreand have back-ups - not because they're slow but because they're competent and popular!

Amazing service, great selection of used gear, traded in my daughter's old gear for an updated pair…read moreof boots and skis. Quick turn around time for tuning.

Incredibly rude to me over the phone for absolutely no reason at all. I bought a pair of skis here…read moreand was nothing but polite to every employee I spoke with. The audacity. Hope y'all go outta business

I took my son here to find him custom fit boots to fit his feet after years of discomfort in both…read moreski boots and snowboard boots. The service and product exceeded my expectations. It was awesome. My husband and I both have custom boots from different places in Utah, but next time we need new boots, I'm making the trip here. This is real quality and care.

I'm writing this review to get someone's attention from this company. I have emailed and called…read morewith no response. My husband and I both got fitted, his are great and for two years I've been trying to "break them in". The cramping I'm getting is extremely painful! I went to a local boot fitter to see if they could help since Hampton NH is far for me. This fitter is extremely experienced and fitted the world cup team back when he introduced Mikaela Shiffrin to her first sponsor. So he knows his stuff in other words. One look at my foot and calf and his words that this is not the stype of set up for me. The strolz foam filled boot is for someone with thin legs, high arch and thin calves - thats my husband, I'm the opposite. He removed the custom lining put in a stock lining left over from another off the shelf boot (Free of charge) and now my cramping is gone. I'm left with a partial plastic boot holding the stock insert since the bulk of this boot is really the foam filled insert. According to this boot fitter, my foot arch and calf combined do not make me a candidate for this type of custom boot fit. During the process at Strolz it was hard for the fitter to find something that worked with my calf and at that point my feeling was that I should give up but he pushed on that he would make it work. I wish I listented to my gut and just stopped the process right there. I'm sick to my stomach that we paid so much for custom boots that I cannot even use. Trying to reach strolz to get a refund for these "lifetime" boots that are uselss to me now. I hope to hear from someone there soon!

Amazing service at this very friendly shop. Stopped in while in a ride as I had an annoying chain…read morerub and they quickly assessed the issue and helped me get back in the road

I have many times taken my bike to Papa Wheelies for tune-ups, and I've found that they've done a…read morepretty good job with good turnaround. However, a recent bad experience there has soured me on returning. I have never owned proper biking shoes and am in the market for clip-ons. I went to the store and explained that I needed biking shoes for wide feet, ideally something with a wide toebox. The employee offered me one pair of shoes that were E's, and when I said they were far too tight, he pretty bluntly and unapologetically said, "Well, that's all we've got." One of the benefits of not going straight to an online retailer is that you could get advice from a live retailer. I asked if there were any brands he might recommend I look into to find something that would fit my feet. His response: "This is the only one we've got." I've given 2-Stars as a compromise between the good tuning services I've gotten before and the horrifically negative and dismissive customer service I received.

I went to the Bauer Experience in Burlington, MA. It started out alright and the first salesman…read morewas a nice guy. We bought skates for $100+ for my son. So I pay for the skates and am expecting to walk out with them, but no they need to be sharpened (included in the purchase). Being Saturday, there were lots of kids bringing their skates in to be sharpened. You would think that someone who just bought skates would go to the front of the line, get their skates sharpened and then they could be free to leave. The shop decides to put the skates we are buying in the back of a huge line of skates and make us sit around for an hour. Of course they didn't tell us what they were doing, they just made us wait. Then when I asked to speak to a manager about my displeasure of wasting an hour of my time, a kid named Rob told me the "managers were too busy to speak with me." What do you think? Should I shop there again? Seems like they don't care about my business.