I've been going to this dental office for about ten years now, and I haven't experienced any…read moreproblems for as long as I've been here. The staff are extremely respectful and are accomodating to Korean patients as well. The dental care here is also very professional, and the waiting room is very nice as well.

The male dentist who scaled my teeth went pretty ham on me. I've never had scaling that rough…read morebefore. I asked a dentist friend and he said that's not unusual but I didn't like the feeling. My wife had a female and she was gentle. That's not the problem. The problem is the upselling. We got in with their $59 first time client cleaning and examine. Great deal! But I also assumed upselling was in order because of the sale and I've had many dealings with Korean businesses. I'm Korean BTW. Then, he proceeded to begin setting up for a deep clean without asking me first. He simply stated I needed it and assumed I would agree. I stopped him and asked the price difference and he said it was substantial. I told him to do a regular cleaning and he seemed a little disappointed but he did. I know my wife has some dental needs but they told her she needed $3000 in work. Maybe. But I didn't feel 100% comfy with that diagnosis because of the way they went about it with me. The office is set up nice. The waiting area is huge with plenty of couches, TV, tons of magazines, and even a full body massage chair! But some lady put hair grease all over the headrest so I didn't use it. Yuck. The receptionist was friendly and the employees were helpful. Their gift package had some good stuff in it as well. But the assumed acceptance of the upselling was annoying and didn't settle well with me. It makes the client feel uncomfortable.

First off let me just say this... I hate coming to the dentist! I have really bad anxiety when it…read morecomes to the dentist. Getting to the office was a breeze! Easy to find. Great location and lots of parking! I walked in and immediately greeted by the front staff and they were very welcoming. I get called to the back and the first girl didn't really help with my anxiety cuz she kept prying into my mouth while scanning my mouth then she asked Whitney to come in... she calmed me down, and gave me a step by step and was very gentle. Then she introduced me to Adriana and omg she was amazing! She explained everything to me, suggested cleaning tools, a step by step and recommended a Brazilian cafe. Then Dr Jeffrey Chen walks in and he was super nice! He also explained what he was going to do, my options for my treatment plan and most of all he took his time. He was also recommended by his mom who is my patient at my clinic! Check out was great! I don't remember her name but she had long hair and a beautiful smile. She explained my estimate and answered all my questions! Thanks everyone for making my visit EXCEPTIONAL! I'm definitely recommending!

The new owner finally did the right thing and reimbursed a friend of the family the money the old…read moreowner owed her. It took 5 months to get back the OSHA fees and LAB fees which were fraudulently billed by the old owners. So sad that they took advantage of in-network additional billing that was not allowed. Old owners just ignored it but the new doc did the right thing! I hope this practice learns from this experience and treats patients the right way without tacky billing ideas.

July 2017 Update:…read more Today my daughter had three fillings, and I had my crown looked at by Dr. Ross Sholota, Dr. Chris Sholota's son. Dr. Ross just started, and I assume there will be people who are interested in getting someone else's first impression. He made a great first impression on my daughter and me, he seems like a great dentist, and I would recommend him. - - original review below - - I'm conflicted on Dr. Sholota's practice at the moment, but overall, I am a fan. Dr. Sholota is great, as are the hygienists. The front desk staff are very friendly. My concerns come down to dollars and cents. Both in my current job, which brought me to Atlanta, and my previous job, which had us in upstate New York, I had a great dental plan, and tried to find great dentists, regardless of whether or not they were in-network. When I first visited Dr. Sholota earlier this year, all of my family's cleanings were 100% covered by our insurance. The only unpleasant surprises were the cost of my children's fillings. My son's first fillings were two surface composite posterior fillings. My insurance covers up to 80% of the cost, up to $260. However, a two surface at Dr. Sholota's practice is $285.00. That $15 delta per filling may not sounds like a lot, but the $15 from $245 to $260 is only $3 out of pocket. The next $15 is $15 out of my pocket. Before my daughter had her fillings, I called and asked about the cost. They said they could do a pre-auth for future treatments, and if I wanted to reschedule her treatments I could, but that her fillings would be less than $285. Unfortunately, I did not realize that her filings would be subject to a different coverage limit. Those were all one surface composite anterior fillings, covered only up to $194, and Dr. Sholota charges $228.00. Each of those fillings were completely uncovered for the last $24. At this point my wife and I discussed looking at other dentists, but we did have positive experiences with Dr. Sholota, and cleanings were not costing us anything as our coverage did cover cleanings. My wife's next cleaning came with a bill of $47 that we had to pay. The justification was that despite brushing at least twice daily and flossing daily, she needed to undergo the "difficult cleaning" to ensure her teeth were properly cleaned. This lead to a $149 charge for the cleaning with $47 not covered (the separate $58 oral evaluation was fully covered). My cleaning, which was very shortly after this, was just a standard cleaning, but I was responsible for $13. The reason I was given via e-mail when asking about this was, "Metlife reviews/changes their fees once a year and Dr. Sholota does as well." As of this writing, those rates are: $90.00 child cleaning $115.00 adult cleaning $149.00 Difficult cleaning At this point, my family of four, between cleaning and filling charges that were above my coverage limits have cost more than $200 above what we would have paid had our cleanings been fully covered and our fillings split 80:20. Part of that is the "difficult cleaning", but here is the explanation I got around that, "A difficult cleaning is a more detailed cleaning in which the patient has excess plaque/calculus and bleeding. She may not need that type of cleaning every visit but we are unaware until she presents at her appointment." Do I have any complaints about Dr. Sholota's work, or the other people who work here? No. But lack of disclosure around rate increases is frustrating, and a lack of explanation around the different rates and coverage limits for different filling types is frustrating. I had a dentist I *loved* in upstate New York who's pricing was in line with my current coverage limits, and I suspect that if I were to look around, I could find a 5* dentist with pricing inline with the limits of my current coverage plan. The high prices are one thing, perhaps some people would consider service worth the price, but the repeated surprises on unexpected costs are leaving a bad taste in my mouth. I'm on the border between three and four stars, and have decided to leave four stars in hopes that unpleasant surprises are behind me.

I have had the pleasure of getting to know Dr. Sholota outside of his practice for a few years now…read more Since his office is so close to where I live and I have heard such good things about his practice, I figured I would make an appointment. Needless to say, I have found myself a new permanent dental office. I could not have been more pleased with the way his office is set up and the level of care I received. Very prompt service, and was pain free throughout the whole process. He stays very busy, so you often have to schedule months in advance, but it is beyond worth it. I will be recommending his practice to all my friends and family.

With all honesty, if you are seeking a dentist who cares about your health, your habits and what…read morewould be best for you please go to Dr. Kelley Brummett's office. Her staff is so kind, Vanessa, greets you will a smile and ask questions. They are very patient, we probably spent 30 minutes of me asking questions about treatment and trying to understand how oral hygiene works. I honestly never had a dentist who cared enough to explain the ins and outs. They have payment plans and they don't rush you on the treatment. If you can only afford and a lot this much time they work with you because they care and have no judgment towards you. I really appreciate everything they did and lift a big fear off my back by their care and attentiveness. Thank you everyone at Conservative Dentistry!

Dr. Bradley and his staff went above and beyond! He is incredibly knowledgeable, thorough, and…read moretakes the time to explain everything clearly. You can tell they truly care about their patients and take pride in their work. From the moment you walk in, the entire team makes you feel genuinely welcome and at ease. If you're looking for a dentist who is professional, compassionate, and outstanding at what they do, this is the place. Highly recommend.

For the longest time ever, I haven't been to a dentist in FOREVER.. only because I had a horrible…read moreexperience at several other dentist places. The first one I've been to.. the dentist was very rough on my teeth and gums! He just kept on poking around there everywhere! It hurt! And he told me I had to get a root canal, crown and pull out all my wisdom teeth (way out of my budget)! The second place I've gone to (if you want to know.. I'll tell you about my experience.. just send me a message and I'll tell you which place that was), the dentist treated me as if I was stupid and didn't know anything about the status of my teeth.. he was very blunt and rude about everything we discussed! But the receptionist was VERY NICE and very friendly! The third time, I researched several dentistry places and this was the one I decided to go with.. there weren't any reviews for this place, so I told myself.. it doesn't hurt to just try out this place. The dentist was honest about what he was telling me about the status of my teeth. He was polite and friendly. He handled my teeth very carefully.. the only thing I didn't like was his assistant. One of the ladies there was cleaning my teeth after I had did a molding for one of my teeth.. she didn't do a very good job because she made my mouth hurt.. she kept poking my gums with her tool.. it hurt. But I'll be back..

Dr. Roy Moscattini and the entire staff been absolutely amazing every time I have been there. I…read moremoved to Atlanta from out of state and needed a crown in an implant done in Ohio and he did an excellent job. The staff even went beyond to work with my insurance to figure out how my coverage could go from 10% to 40% saving me over $1,000. Just a few months later I had an emergency after chipping a tooth the day before traveling and they got me in immediately, made me feel so much better after the stress and fear of what it'd look like and how long it would last. You can't even tell that I chipped my tooth and I am so grateful they made time for me the minute I called them. I am incredibly thankful to have found them and will continue to travel far to be treated by this team.

This place changed completely. It is unbelievable the transformation from when Melanie was the…read moremanager and Dr Baker was the dentist. Now, Just a very rude manager who doesn't help or is polite to patients. So rude. 15 minutes in the call to not solve anything and have me the silence for several minutes. They mislead us to the wrong pricing and she could help to solve it. Neither I or my wife will ever return to this place after 6 years as patients

This clinic is denying services to people unless they spend thousands on deep cleaning. Dont go…read morehere! Calling it "supervised neglect" to do a regular cleaning. I believe is more of a neglect to deny me a regular cleaning just because you want to bill a deep cleaning. Heydi who is a front desk staff is very unprofessional. Sending text messages like its a friends office not a real dental office. If your office is denying people services; thats Unlawful. If your office is forcing people to do procedures and not what people are going for; That is unlawful too. Its up to the sole person to decide what they want done. Not Heydi from front desk. I believe this is the leading cause of fraud in this dental office and others who force clients to do procedures they Donot want done or need. Their purpose is to bill more to insurances and take money from people. People who hold insurances get 2 free cleanings a year. This is why the fraud is happening. They simply want to bill 5k for a deep cleaning.This office needs to refund me money from my last visit. Hopefully is done promptly. I will also be consulting an attorney in reference to this situation. In addition to taking my money/insurance elsewhere.

AWFUL & GREEDY Rude and incompetent. Rushed me into a…read moreprocedure which was not covered by my insurance. Then started harassng me for bills.

Had a tooth ache for a couple of weeks and needed to see a Doctor near my neighborhood in the…read moreDuluth area. Doctor Williams was able to see me promptly and took care of everything that I was feeling. Everything is all good now, very homie and comfortable office feel as well. Also shoutout to Mrs.Tracey in the front, very very sweet and informative. Would recommend

I wanted to find a dentist I can trust and consistently go to as I'm new to the area. My husband…read morerecommended Duluth Dental Center (his insurance changed and was sad to find another dentist). They took care of me in one day (x-ray, cleaning) and charged me $18 with my insurance for my whole visit. They took thorough x-rays and pointed out each tooth I should keep an eye on. Another dentist told me I grind my teeth (which was sus atm), but they told me doesn't look like I grind my teeth because only the front bottom looks a little flat which most likely my orthodontist shaved it down to make my teeth more straight. They just made sense and addressed my concerns. Why can't all dentists be this honest?

The best Dentist! The best experience! I always get nervous going to the dentist and she was able…read moreto make me feel very comfortable! Dr. Shifrin's office is beautiful! Highly recommend!

Speaking of the State Bridge office, Dr Dani and her staff are the best. I have been told that I…read moream not the easiest patient to deal with. All my questions and concerns were honestly answered, and I had no issues at all with their service. A successful business is always about the people that support the dentist, and all of them are great. And they offer 7AM appointments. I highly recommend this dentistry.

The assistant Destiny and dental hygienist Mariah at the State Bridge site were absolutely AMAZING!…read more It pays to have your support staff exceed your expectations. I would recommend these two young ladies hands down to assist your dentist with your procedure!

My 89 year old father complained about a tooth ache, he thought he had a cavity. He didn't have a…read morecavity. What he had was an old bridge that was irritating his gum. And it was irritating his gum because . . . my 89 year old father had never, ever in his entire life brushed his teeth. Though they broke the news to me gently and privately, I was completely and utterly mortified. But, from the front to the back, the entire office was sincere, compassionate and professional. They are as good as it gets.

From the owner: At Mark Shefrin DMD, PC, your comfort and health are important to us. That's why we are so proud of…read moreour smiling and knowledgeable team of Duluth, GA dentists.