Three things matter to me: 1. Integrity -- McDonough knew…read morewhat they were talking about and knew the costs and results to expect from different options - no sugar coating or hard sell. Very honest!!! 2. Competence -- They performed a very complex repair on my All Wheel Drive Volvo (finding and swapping out a blown motor)... I've been driving this vehicle 8 months and it is running extremely well... Very, very pleased with their work!!! 3. Cost -- I got more than I paid for -- the advice, peace of mind in being able to trust them, and the great result were worth more than I paid. In the Car Repair World, this is not common, so I have been strongly recommending them to my friends and it is the only place I go now. Thanks Bryan!!!!

Ive had many experiences with mechanics in my life and to be honest most I have felt comfortable…read morewith, not all. However, I have had none I felt were more fair and transparent and communicated better than the guys at McDonough's. In comparison to my previous experiences, I feel I have been often undercharged here for the amount of knowledge required and the time it takes to troubleshoot problems. I highly recommend them.

Very honest, reliable mechanic shop. I've been using them for several years and have never had any…read moreissues. Very trustworthy.

Excellent Auto service, Fuel Pump installed in Two Hours. Very Professional and will def use them…read moreagain !!!!

My recommendation was 5 until recently. I called one week ago today to find out how much it would…read morecost me for them to install the 1/4" spacers because the alignment did not help the problem at all. Plus I'm having a new sound with the brakes that I'd like them to look at. Stan said Shane was on the phone with another customer. He took all of my contact info for Shane to call me back. He never did. UPDATE: Shane called when I was away from my phone and left voicemail. He apologized for taking so long to get back with me. He's only charging for the parts. I need to ask him to check out that brake sound too. All is better.

I went in yesterday near closing time and got my tire patched. I asked about getting an alignment,…read morethey gave me a price, said it is best to schedule it, they told me today around 12:30 to 1:30 would be good. I just given them all my information for the receipt on the tire patch. I go in today at 12:50 and a guy tells me that there is one ahead of me and one already on the rack, they can do it around 3:00. The guy that helped me yesterday tells him that the guy he sent away earlier is coming back at 3:00. Then he tells me it's best to make an appointment and I told him that he told me to come back today between 1230 and 1:30. He just turned and kept helping the guy he was already helping. The first guys says he is sorry, they can get me in tomorrow. What the F are you making appointments for if you just take walk-ins and disregard the appointments? They were a huge waste of my time. Not a place doing good business. Customer Service is a Dumpster Fire

Jesse Britt is a Big Bang for your bucks! After long hours of searching for the best pricing and…read morequality, it didn't take long to determine that Jesse Britt was the right mechanic for me. I've have several services done including Oil Change, alignment, and throttle body replacement: all of which were the highest quality for the best price! They take the time to sit you down and explain anything that might be confusing and really help you make the best decision for you the customer both financially and long term durability. As long as I'm in waco, I'll use Jesse Britt!

Antonio is the man! Super extensive PPI, took his time, ran me through everything he saw, and did…read moregood work. Money well spent. Good people all around

Absolutely the best, most caring, thoughtful, and competent mechanic I have ever had the honor of…read moreworking with. I love my car, she is my baby, and every single individual I interacted with at Perales Brothers was exceptional. I could not recommend them enough! Also, student discount yay! Hard price to pay in the end (because fixing a car is expensive) but this would have been way more expensive literally anywhere else. The mechanics work with you to help you understand the issue, what they are going to do to fix it, and pricing. Chris was my mechanic and he was so kind and patiently answered my million questions. Very grateful for these lovely people!

My son recently moved to Waco, and I have been looking for alocal automotive service shop for him…read more Super nice folks. They repaired his blend door actuator and replaced a pinion seal. Couldn't be happier. They were very professional. They even send pictures with the diagnosis. Very reasonable prices. I highly recommend.

I came in for a repair on what I thought was a problem with a fuse. The guys at Crow's diagnosed…read moreand fixed the problem in less than 30 minutes and did so at a discount to me. Incredible service, great transparency, and reliability. I will be coming back if I need wiring or work on custom components.

We had them install a JVC Apple Car Play stereo in an 2005 Mazda MX5 and they performed a flawless…read morejob for a very reasonable price. Very proffesional and a pleasure to deal to do business with. Highly recommend.

This is a very belated review as my daughter graduated Baylor University last year!…read more It's difficult in many ways to send your daughter out of state to school, but it is especially difficult when you send her in an old truck with more than 200,000 miles (at the time). I set out to search for a mechanic on Yelp and Anglie's List. Then I started calling them. When I talked with Fred, I knew I found the right repair shop. Fred and his team looked after her safety during her years in Waco. There was regular maintenance and some significant repairs, and Fred came through ever time. His estimates were accurate, the repairs were competently done, and I learned I to trust him and his judgement. I spoke with Fred several times over the years but I've never got to thank him personally. The truck made it home now after several thousand mile journeys and I have seen the evidence of Fred's good handy work.

If i could give ZERO stars i would! I paid 2100 and since these people touched my vehicle ive had…read moreto change and replace both tires in the back TWICE, the driver tire 3 times and today replacing the passenger side tire for the first time, i noticed, they dont even have the right parts here! The suspension is higher on the driver side, and the grease nipple has been digging into my tire, causing me to purchase and replace more tires than ive had in my whole 29 years of living!! And today, they're screw up cause me too wreck when my tire busted, thank God my kids were not in the car and i was not going that fast. Thats not it! They left a bungee strap IN the engine of my car, that looks as if it is supporting the arm of my suspension. Never go here. We dropped out car off on June 18th and got it back June 19th. They rushed my vehicle and didnt do anything right just enough to get me by to try to get me past the 90 day warranty too keep my money when they didnt do jack shit but pretty much ruin my vehicle. Id recomend a monkey with a wrench before this shop. Obviously you got people who have no knowledge of vehicles working here. The suspension looks like Bugs Bunny did it. 0 out of 100. VERY DISSATISFIED. If you go here. Have an injury lawyer on hand. Already contacting lawyers, they put my whole families life at risk, and took off with my hard earned money. I will make sure this shop never works on another vehicle again.

Say what you want about saving money at local quick oil change places -- I made that mistake and…read morelearned the hard way. I had my oil changed at one and later found out they overtightened the cap, which could have caused thousands of dollars in damage. Thankfully, the team at Toyota of Waco got me back on track 10,000 miles ago, and today Wes and Justin in service took great care of me again. Professional, thorough, and Toyota-trained -- exactly what you want working on your vehicle. Lesson learned. I won't trust my vehicle to anyone but a certified Toyota team from now on. Team Toyo Waco is my go to.

The salesman, Gideon Bessemer (sp) which I later found out was fired from Pete Mankins went to…read morework at Toyota of Waco sold me a used lemon!!! Gideon stated this car went through 180 point check?? Less than six months later: I have a huge bill of $1200 for this 2020 Lexus NX300!!! In less than six months the rear brakes that were down to 20 percent had to be replaced, an air filter, and a battery. Unbelievable!!!! When I asked Gideon to pay for it, his response was wear and tire!!! Really ???? Everyone!!!! Including Adam Schwarz, the service manager at Toyota Waco show no empathy towards military veterans or a widow!!! Please DO NOT USE THESE TWO STEALERSHIPS!!! Especially the used car person Gideon B!!! Thank you for reading!! This car was driven exactly 9957 miles! Please read Gideons lies in his text message to me that it was more than 12000??? Also included are all receipts from both Stealerships and the text message from Gideon. I am not making this stuff up. Buyer beware. Please please read last statement on back page "YOUR SATISFACTION IS OUR REPUTATION".