IF YOU ARE CONSIDERING USING THIS BUSINESS GO TO ALTEX…read more My mother recommended me this business after my laptop died. I usually do business with Altex as they are fast, professional, and have reasonable pricing. In the future, I will continue to do business with Altex. I brought my laptop in after initially diagnosing it myself as a burned out motherboard. I told the college-aged intern at the receptionist desk what I believed it to be and he told me they charged a $50 diagnostic fee to identify problems but that it would be used towards labor should it come to that. I told him I really just needed them to locate the motherboard and do the replacement as I have a lack of time. He noted this and I left. About two days later I got a call informing me that my diagnosis was correct and that they could not locate a replacement from a reliable source. They would help me "find a replacement laptop" or I could buy a motherboard from a wholesaler in China, but the business would not undertake the risk, as they often could not reliably get a refund for faulty parts from factories in Shenzhen. As a similar laptop would cost upwards of $1200, I chose to take my risks but ordering a $100 motherboard from China. Two weeks later, the motherboard came in. I delivered it in the box to the repair company. They called me once to say "everything's great! Come pick it up" and then again to say "the motherboard is blown" within about 30 minutes. I went to go find out what happened on my lunch break. I was able to talk to the tech that installed the motherboard who confirmed that it was DOA (dead on arrival). Unfortunately, they did not test it with a voltmeter prior to installing and charged me TWO HOURS OF LABOR. At this point, I am now ~$250 in the hole for a laptop that still does not work. I asked for a manager, and was presented with the lady who initially advised me on my choices. Please note, at this time, I was also in the process of building a laptop via Altex's knowledgable staff. They walked me through the entire process, from picking out parts, to assembly (and they do assembly free should you buy parts there). Extraordinarily professional all around. However, the manager not only initially refused to use my diagnostic fee towards labor (until I told her this is what I was told), she also denied that she advised me that I had "two options" with them. This made me so upset I refused to pay, and left. I consulted my mother, who desperately wanted photos left on the hard drive and said she would pay for the laptop back, so I returned to the store and began paying. As I was in the process of paying, I chatted up the tech who advised me I "should have contacted the original manufacturer to purchase a motherboard. Why did the repair shop not do this themselves. I asked Altex and they said this would have been their first point of contact. I have since disassembled my laptop and had the hard drives installed in my desktop AT NO CHARGE via Altex. Tldr: shady company. Seems manager doesn't know how the industry works. For a comparable price, go to Altex for your hardware needs.

I stepped in to computer doctors in a bit of a bind. I was in San Antonio for a conference and my…read morecomputer decided to stop charging the Monday before my Thursday morning presentation. I walk in on Tuesday morning telling them that my DC power jack was loose and needed it replaced, and it needed to be done by Thursday. I asked them if they could have it done by Thursday, they said if I paid for all the expedited costs they could for sure have it done. Then they ordered the wrong part. Wouldn't be done by Thursday. I asked them if I could have the part number so I could just repair it myself. No we can't give you that information. What? I told them to just fix it and send it to me when I returned to the country in a week so I wouldn't have to worry about it sitting on my porch when I was away (more business). I told them to ship it to me six days ago, and it was shipped yesterday. It will be arriving tomorrow approximately 20 days after I dropped it off. Granted a week of that was me being out of town, but still. Don't go.

We were looking for an IT company that would help us configured some wireless antennas…read more We found MLE solutions on yelp, we sent an email and got a prompt response from Dillon, and a follow up call asking for more details on our project once there was an understanding of what we needed, we setup a date. The day of the service the tech Cody was there on time and stated working this project took a couple of hours since he had to identify the antennas in the networks, Cody has extensive knowledge of networking so it was easy and fast working with him. The project finished and everything is working Thank you for saving us time and money, we are looking to build a long work relationship with this company.

I worked with MLE Solutions to correct an issue with one of the UPS units in my San Antonio office…read more Communication with Dillon Emmele was professional, courteous. and responsive. The technician Josh Dughi was on time, knowledgeable, and efficient. I'm happy with the work completed and look forward to working with MLE Solutions on any future IT needs I may have. - David Covert - Sr. Systems Administrator - E2 Consulting Engineers Inc.

Called DVs to ask about installing some Ethernet ports in my house and he showed up the next day to…read morequote AND start the work. I didn't think I would be able to get this done so fast but Danny was ready to roll which was a pleasant surprise. Danny is a Veteran and does have a Veteran's discount so to all the Vet's out there, please give Danny a call. One thing I'd like to point out, I asked for four ports and while he was working, Danny discovered that I only needed three. He was honest with me even after I paid and was willing to refund the difference. Wow! I was very appreciative of his honesty and not taking a computer illiterate person like myself for a few extra bucks. Please give DV a call if you have any IT work you need done, I definitely will in the future.

Jim and his team did an excellent job. Service was scheduled quickly and performed professionally…read moreand best of all was reasonable and fair. Highly recommend them for network cable work.

I contacted Alice with Connect Tech Svcs through Nextdoor and had great communication from there…read moreand throughout the rest of the appointment! Jim and Alice arrived and quickly got to work mounting the t.v. in my bedroom and concealing all the wires and cable box. They also made sure I was completely satisfied with the placement of the t.v. and cleaned up the drywall debris. I thought that job was done in a very timely manner! A plus for me, is that the mounting bracket was provided by Connect Tech Svcs. At the last minute I asked if Jim could hide the t.v. wires in the family room. Wow, what a difference, so happy I asked! I believe Connect Tech Svcs charges are very fair. I have added them to my contacts as I will be a returning customer! Jim and Alice are a fantastic team to work with!

Had my MacBook Air fixed within 1 day. They were transport with pricing. I check out a few other…read moreshops and they had the best rates. They ordered my screen and I received it next day and they installed as soon as I it arrived. Would recommending coming here again. Thanks

Their tv installs are of great quality and their same day service is very convenient. I'd use this…read morecompany again for for future projects.

Gulf Team did a great job with our network CAT6 terminations. We're own a two story residential…read morehouse and they put a total of 5 drops (2 downstairs & 3 upstairs) and moved our ISP router in a better location. Here are the pros from my experience: 1) They are quick to respond once you engage them 2) Their whole team, Isaiah, Pringle, and Andrew were extremely professional, communicative with updates, and respectful to my family 3) Their drops were well done both interior and exterior & did well on the labeling 4) They do the little things by spackling and cleaning up any wall/attic droppings 5) They cater to what you want and set expectations well

Polite, on-time same day service, great pricing and very knowledgeable! Live these guys!read more